Forum Replies Created

Viewing 30 posts - 26,041 through 26,070 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 16, 2017 at 15:53

    Yes, sure.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 16, 2017 at 15:53

    Hello,

    Go to Theme Options > General > Header Settings > Fixed header text color > choose White.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 16, 2017 at 15:50

    Hello,

    I’m sorry but we are glad to help you with minor CSS customization but if you buy theme on themeforest you should read item support policy and information about additional development. We would like to help every client to build site according to his needs but there are things that are included in theme and there are things that are not included.
    We are ready to point you to the right direction with custom development but if you expect something more you need to submit customization request and get a quote.
    If you buy car and want some tuning you don’t demand from the maker this kind of work, right?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 16, 2017 at 15:35

    Hello,

    I see. Try to add the following code in the Custom CSS of my account page

    .woocommerce-account .mfp-wrap.mfp-auto-cursor.mfp-ready {
        display: none;
    }
    .woocommerce-account .mfp-bg.mfp-ready {
        display: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 16, 2017 at 14:23

    Hello,

    PHP memory settings is a part of server configuration, so it would be better to ask your server provider what limit you have.

    I suppose that notification gives some of plugins that you use, maybe WooZone plugin. So, if hosting provider ensure you that your limits are higher and WC plugin also shows correct information then just skip WooZone message.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 16, 2017 at 14:00

    Hello,

    We are glad to help you with all the questions related to our theme features and options, of course, you can rely on any help with theme settings. But if you are asking about custom development which is outside the scope of support we can offer (according to TF support policy http://prntscr.com/fki0tq https://themeforest.net/page/item_support_policy ) we offer you to contact our partners who will be glad to help you with any type of additional customization https://wpkraken.io/?ref=8theme

    If you have some PHP skills you can try to implement it by yourself using help guides, for example https://iconicwp.com/change-price-range-variable-products-woocommerce/ or similar.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 16, 2017 at 13:24

    Hello,

    It’s because of the error http://prntscr.com/fkhr2c
    Provide me temporary admin panel and FTP access to find out what could be the reason of your issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 16, 2017 at 13:22

    Hello,

    No, it’s not premium version, just make sure that this option is enabled http://prntscr.com/fkhpzl

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 15, 2017 at 18:50

    Hello,

    Unfortunately, this is how WooCommerce works. You can enable official WC theme Storefront and check. WooCommerce plugin displays range of the prices and shows the variation price once you selected variation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 15, 2017 at 13:35

    Hello,

    What version of our theme and XStore Core plugin do you use there? Make sure that both are latest versions. Try to deactivate XStore Core plugin and activate theme, enable plugin after activation.
    Let me know about results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 15, 2017 at 12:53

    Hello,

    Admin panel access is incorrect. Could you, please, check and provide me correct credentials?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 15, 2017 at 12:44

    Hello,

    Sorry for the delay in answering.
    Thank you for your suggestions. Yes, it’s useful note and we’ll improve the brands in version 4.0.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2017 at 18:23

    Hello,

    Try the code below instead of that one

    .top-bar.topbar-color-white .my-account-link ul > li > a { color: #9b9b9b !important;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2017 at 18:20

    Hello, @rtwmerchants

    Thank you for your efforts!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2017 at 18:19

    Hello, @Alolika

    Check now, please. It was сompatibility problem with PHP version. We have solved the issue in version 3.15 but you are using 3.14, so I just made changes in files to fix it for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2017 at 17:56

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2017 at 17:54

    Hello,

    Promo pop up appears 1 time and if the user closes it popup won’t appear again if user does not clear cookies.
    Or maybe I don’t understand your problem. Could you send me the video for better understanding?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2017 at 17:49

    Hello,

    It’s because hard crop option was not enabled when you uploaded image http://prntscr.com/fjqyig
    Set the necessary dimensions and choose hard crop for the thumbnails if you want to crop them. After that install and activate Regenerate Thumbnails plugin and regenerate thumbnails.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2017 at 17:45

    Hello,

    Provide me the link to page where it’s not working and the screenshot of the issue for better understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2017 at 17:32

    Hello,

    Could you, please, provide me temporary admin panel and FTP access because we can’t replicate this issue on our test installs and need to check your settings to reproduce it and fix.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2017 at 17:24

    Hello,

    Try to disable Ajax Add to cart in Theme Options > E-Commerce > Single Product and check if the problem with add to cart still persists. All the other problem very likely require custom development, which is outside the scope of support we can offer.

    If you need help with this you may contact customization team https://wpkraken.io/?ref=8theme

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2017 at 16:21

    Hello,

    1) You can try to show the search icon if you have CSS skills http://prntscr.com/fjblb4 there is search form there but it’s hidden from the header for mobile devices and placed into menu area. Further customizations from here would be getting into custom development, which is outside the scope of support we can offer.

    2)It’s related with scripts of the visual composer. When the page is loading the row is not full with so image is in the container then script makes it the full width and image become full width. You can enable preloader to hide site while page loading is in progress.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2017 at 16:03

    Hello,

    Could you, please, provide me link to pages where I’ll be able to check the problem and admin panel access because I’m not sure if understand how you have the sidebar for the categories, there is no such option in our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 13, 2017 at 17:42

    Hello,

    As I can see your theme is up to date. Have you sorted out?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 13, 2017 at 17:38

    Ok, great.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 13, 2017 at 17:28

    Hello,

    3) Oh, I got it. I sent this task to our developers and I think we’ll improve the option of Empty brands and it won’t show the brand if it includes out of stock products that were hidden from the catalogue. Follow the updates.

    4) You can try to show the search icon if you have CSS skills http://prntscr.com/fjblb4 there is search form there but it’s hidden from the header for mobile devices and placed into menu area. Further customizations from here would be getting into custom development, which is outside the scope of support we can offer.

    5) It’s related with scripts of the visual composer. When the page is loading the row is not full with so image is in the container then script makes it the full width and image become full width. You can enable preloader to hide site while page loading is in progress.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 13, 2017 at 17:07

    Hello,

    Read this post https://businessbloomer.com/resolved-woocommerce-change-shop-page-seo-meta-title-products-archive/

    You can change it using SEO plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 13, 2017 at 16:58

    Hello,

    It requires a lot of additional customization. But I have changed a logo width for this device and then menu is in one line. Is it ok for you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 13, 2017 at 16:46

    Hello,

    I see. Unfortunately, we closed our SEO program that’s why I can’t help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 13, 2017 at 16:44

    Hello,

    Fixed. Check now, please.

    Regards

  • 1 2 3 … 868 869 870 … 1,010 1,011 1,012
    Viewing 26,070 results - 26,041 through 26,070 (of 30,337 total)
Viewing 30 posts - 26,041 through 26,070 (of 30,337 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.