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Viewing 30 posts - 25,441 through 25,470 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 26, 2017 at 14:49

    Hello,

    Try to add the following code in Theme Options > Styling > Custom CSS

    @media screen and (min-width: 992px) {
    	.main-products-loop .products-list .product .product-image-wrapper {
    		display: block;
    		float: left;
    		margin: 0;
    		width: auto;
    		max-width: 35%; 
    	}
    	.products-list .content-product .product-details {
    		float: left;
    		display: block;
    	}
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 26, 2017 at 13:48

    Hello,

    I can’t login to your Dashboard because of invalid username http://prntscr.com/gpw1uu

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 26, 2017 at 13:44

    Hello,

    Actually, if you create 2 different menus for the mobile and desktop then you can do this. So, just create Menu and add the My account page into menu, choose “Main menu” in Display location. And create menu for the mobile without this item and choose “Mobile menu” in the locations list.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 26, 2017 at 11:02

    Hello,

    You can add the icon using custom CSS styles or by changing the etheme_top_links function (xstore/framework/template-elements.php).
    To disable Newsletter go to Theme Options > E-Commerce > Promo Popup > Show link in the top bar > Off.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 26, 2017 at 10:57

    Hello,

    It’s possible only by additional customization. One of our clients have already implemented this https://prnt.sc/gn34kb https://www.8theme.com/topic/how-to-stop-the-page-scrolling-to-top-after-press-add-to-cart-button/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 26, 2017 at 10:53

    Hello,

    Yes, maybe some styles customization will be required.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 26, 2017 at 10:44

    Hello,

    We use Redux to display theme options and it does not allow RGBA color picker for the background https://docs.reduxframework.com/core/fields/background/
    We can send you custom CSS code if you want to implement RGBA for these elements.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 26, 2017 at 09:31

    Hello,

    Do you want to remove breadcrumbs on single product page http://prntscr.com/gpsvbc ?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 26, 2017 at 09:27

    Hello,

    You need to create attributes Type, Weight (Kg) etc with appropriate terms, for example Egg and Eggless Please, read WooCommerce plugin documentation about this or watch video tutorial https://docs.woocommerce.com/document/managing-product-taxonomies/#section-3

    After that change the type of your product to the variable and choose the necessary attributes. Please, read WooCommerce plugin documentation about this or watch video tutorial https://docs.woocommerce.com/document/variable-product/

    The variable product is default WooCommerce plugin option. This is not our theme option.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 26, 2017 at 09:22

    Hello,

    Problem is related to code that you used there http://prntscr.com/gpsp3p
    Why you used divs with our classes for general tabs structure inside tabs? These classes have styles that are not suitable for you.
    Once I removed these divs I can see the text.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 25, 2017 at 17:38

    Hello,

    Thank you. I passed your problem to our developers and inform you once they find the solution.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 25, 2017 at 17:38

    Hello,

    Thank you. I passed your problem to our developers and inform you once they find the solution.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 25, 2017 at 17:10

    Hello,

    This one is a good for these needs https://app.prntscr.com/en/index.html

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 25, 2017 at 17:09

    Hello,

    Input color for the search we’ll fix in next theme update.
    To change the color of the background you need to change the color of the container http://prntscr.com/gpj5w0 if you are using wide version, in other case it will use default color from dark.css or style.css. Side bg is visible when you choose boxed version, wide version has 100% of container that overlaps the site bg.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 25, 2017 at 16:51

    Hello,

    Thank you for your choice!
    If you want to change the header structure and add my account link you need to edit xstore/headers/vertical2.php file. Use child theme to do any changes in template files.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 25, 2017 at 16:41

    Hello,

    All the available sorting options you can find in WooCommerce > Settings > Products > Display > Default product sorting. There is no any other additional sorting option in our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 25, 2017 at 16:39

    Hello,

    Looks like icons font is missing or is blocked. But I can’t tell you more without admin panel and FTP access. Can we use the one you provided above?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 25, 2017 at 16:34

    Hello,

    1) Try to update theme to latest version and check if you still have this issue.
    2) Third-party plugin that does not come bundled with our theme could be the reason of your problem. Try to disable third-party plugins and check if problem still persists.

    Let me know about results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 25, 2017 at 16:30

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 25, 2017 at 16:29

    Hello,

    I have enabled default WordPress theme and see the same problems even when all the plugins are disabled. You can enable default theme in Appearance > Themes and check by yourself. Seems this is something with your WP installation. I see that you have WP-Optimize plugin in the list of installed plugins. Maybe you have optimized something wrong and it caused the issue.
    Anyway, we can help you only in case problem is related to theme files but if default WP option – menu – does not work with default WP theme we can do nothing because default WP options are out of the scope of our support.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 25, 2017 at 15:42

    Hello,

    You need to create variable type of product https://docs.woocommerce.com/document/variable-product/
    Then you’ll get drop-down with necessary variations.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 25, 2017 at 14:58

    Hello,

    1) There is default space between gallery thumbnails – 10px, frontend – http://prntscr.com/gph19h , backend – http://prntscr.com/gph1ga (xstore/woocommerce/single-product/product-image.php, line 282)
    If you see more than 10px very likely your images (product thumbnails) are smaller than item block, for example http://prntscr.com/gph31w that’s why empty space appears. Increase the size of the product thumbnail. In case you want to have very small thumbnails and change the size of the slide item or it’s number then you need to make changes in template files http://prntscr.com/gph5ao according to your needs.
    2) Horizontal and vertical sliders – are 2 different types of sliders and requires different parameters. It’s like if bought sedan but thought that you’ll be able to get cabriolet.
    We plan to improve theme and implement vertical slider in future but there is no such option in our theme at present and if you want to get it now then additional customization is needed.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 25, 2017 at 14:12

    Hello,

    The main difference between these 2 headers is page title. If you want to show product title on the single product page in the breadcrumbs area then you need to go to Theme Options > E-Commerce > Single Product > Show product name above the price > disable.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 25, 2017 at 14:01

    Hello,

    Links that you provided do not work. Could you send me the correct one?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 25, 2017 at 10:43

    Hello,

    Ok, we’ll fix this in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 25, 2017 at 10:11

    Hello,

    1) To change the size of the product thumbnails go to WooCommerce > Settings > Product > Display > Image settings > product thumbnails size and don’t forget to regenerate thumbnails after changes(use Regenerate thumbnails plugin). Read more about image sizes https://docs.woocommerce.com/document/fixing-blurry-product-images/
    2) Our theme doesn’t have the vertical gallery. It’s possible to implement only by additional customization. This service is not included in our support but you may contact WPKraken team to get help with this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 25, 2017 at 10:07

    Hello,

    1) I can’t login to your Dashboard to check what you are talking about because get error message http://prntscr.com/gpdn2s
    Do you have this problem with our theme only? Have you tried to add the page and save menu with default WordPress theme? Do you get the same issue?
    2) Theme can’t affect thumbnails. Did you use any third-party plugins? What actions did you do before this happened? Is everything ok now?
    3) Do you use the third-party plugin to add meta description? Which one?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 25, 2017 at 09:59

    Hello,

    Seems you are using either CDN or some cache. Because when I check your site I see un-updated version of theme http://prntscr.com/gpdjbc

    But admin panel displays right version and if you are logged in home page looks ok http://prntscr.com/gpdkyq

    So, clear cache or CDN.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 25, 2017 at 09:15

    Hello,

    It would be better to ask about this on WP support forums because it’s not related to the theme but to WordPress itself.
    Anyway you can find list of plugins here https://wpdean.com/best-wordpress-security-plugins/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 25, 2017 at 09:12

    Hello,

    Do you want just to add the link to your PDF doc into that area? Then you can use Custom HTML widget and link code, for example <a href="paste_link_to _you_PDF">Price list</a>

    Regards

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Viewing 30 posts - 25,441 through 25,470 (of 30,391 total)
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