Return to previous page

Font not found problem - by capperisottosale

This topic has 8 replies, 2 voices, and was last updated 6 years, 7 months ago ago by Olga Barlow

capperisottosale

Participant

September 20, 2017 at 21:12

In the log file i have thousend of request to fonts that doesnt exist anymore in your theme. I need to add the font manually to stop the system writing in the log. Can you fix this for the next update?

/wp-content/themes/xstore/fonts/glyphicons-halflings-regular.ttf
/wp-content/themes/xstore/fonts/glyphicons-halflings-regular.woff
/wp-content/themes/xstore/fonts/glyphicons-halflings-regular.svg

these are the 3 files that theme is always looking for. im going to add the font manually also this time but i’d like not to do it forever, thanks.

#173043 Copied Theme version: 4.6 WooCommerce version: latest

7 Answers

Olga Barlow

Support staff

September 21, 2017 at 10:26

Hello,

Our theme does not use this font by default and does not require it. Have you used custom font option and get this error after that?

Regards

#173073 Copied

capperisottosale

Participant

September 21, 2017 at 17:38

No im not using custom font.

ok, i try to explane better, sorry for my english.

in the log i have font not found like i said earlier,

/wp-content/themes/xstore/fonts/glyphicons-halflings-regular.ttf
/wp-content/themes/xstore/fonts/glyphicons-halflings-regular.woff
/wp-content/themes/xstore/fonts/glyphicons-halflings-regular.svg

….so i upload the fonts in the theme directory to make the log writing stop.

after i updated the theme xstore the problem started again, of course.

but im sure i havent used custom fonts, unless its the slider revolution?

or the cache plugin? i dont know. Can you suggest something i could try to check out in order to fix this problem, thank you.

#173135 Copied

Olga Barlow

Support staff

September 22, 2017 at 17:16

Hello,

I see. Can you enabled default WP theme and check if you get message about font too or with our theme only. If you have misssing font error with our theme only then provide me temporary admin panel and FTP access, we’ll chek.

Regards

#173216 Copied

capperisottosale

Participant

September 25, 2017 at 09:44

hello, this is the bootstrap.min.css that the theme xstore load:

https://chic4dog.com/wp-content/themes/xstore/css/bootstrap.min.css

in which i found the fonts i was talking about.

i attach a screenshot

http://www.webseven.it/wordpress/wp-content/uploads/2017/09/Capture.png

#173312 Copied Theme version: latest WooCommerce version: latest

Olga Barlow

Support staff

September 25, 2017 at 10:43

Hello,

Ok, we’ll fix this in next theme update.

Regards

#173332 Copied

capperisottosale

Participant

September 25, 2017 at 12:33

thank you.

#173348 Copied

Olga Barlow

Support staff

September 25, 2017 at 16:30

You are welcome!

Regards

#173367 Copied
Tagged: font, not found, problem, templates, woocommerce, wordpress
Viewing 8 results - 1 through 8 (of 8 total)