Bug with Yith Wishlist integration - by virtualabode

This topic has 12 replies, 3 voices, and was last updated 6 years, 5 months ago ago by Olga Barlow

  • Avatar: virtualabode
    virtualabode
    Participant
    September 14, 2017 at 12:03

    Hi Xstore Support team

    I’ve discovered a bug in the Xstore theme for integration with the Yith Wishlist plugin and hoping you can fix it as a high priority request, i.e.

    • if you hover your cursor over the wishlist icon in the header navbar (.navbar-header) of all pages the text that displays is only ever the websites primary language;
    • the link on the same icon also only ever points to the website’s first language, even when the website has been switched to a different language.

    You can see this bug on:

    I look forward to receiving your thoughts.

    Luke

    11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2017 at 12:49

    Hello,

    Could you provide me temporary admin panel and FTP access to check and fix the issue?

    Regards

    Avatar: virtualabode
    virtualabode
    Participant
    September 21, 2017 at 10:37

    Thanks Rose.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 25, 2017 at 17:38

    Hello,

    Thank you. I passed your problem to our developers and inform you once they find the solution.

    Regards

    Avatar: virtualabode
    virtualabode
    Participant
    September 27, 2017 at 12:16

    Thank you Olga

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 27, 2017 at 15:37

    Hello,

    Enabled the WPML option for the AJAX operations http://prntscr.com/gqd8z9
    Let me know if it helps.

    Regards

    Avatar: virtualabode
    virtualabode
    Participant
    September 29, 2017 at 13:02

    Unfortunately this doesn’t fix it, i.e.

    • if I add an item to the Wishlist whilst in the English version of the site the text correctly shows in English, but when I then switch to Chinese version of the site the text still incorrectly shows in English;
    • also, if I add an item to the Wishlist whilst in the Chinese version of the site the text correctly shows in Chinese, but when I then switch to English version of the site the text still incorrectly shows in Chinese;

    I can see the same bug still showing on the Xstoree demo site as well – https://www.8theme.com/demo/xstore/translation/tr/

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 2, 2017 at 11:08

    Hello,

    Please, change the permissions for our user because we can’t check the backend and settings. Also, provide me FTP access. Our translation demo uses old version of theme and WPML plugin, that’s why this problem persists.

    Our dev installation does not have this issue that’s why we need to check backend of your site and files.

    Regards

    Avatar: virtualabode
    virtualabode
    Participant
    October 5, 2017 at 09:03

    Thank you Olga

    Do you have the URL to your Dev installation that I could take a look at please?

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 6, 2017 at 10:52

    Hello,

    Please, enable FTP account to fix this issue. You’ll be able to deactivate it once we solve the problem.

    Regards

    Avatar: virtualabode
    virtualabode
    Participant
    October 17, 2017 at 09:07

    Hi Olga

    We’re not able to activate FTP access as we do everything via Git only. You can of course fix the issue on your own demo website then provide details for me, and potentially other, to refer to. I noticed your demo website https://www.8theme.com/demo/xstore/translation/tr/ still has the same bug as us.

    Kind regards
    Luke

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 17, 2017 at 11:32

    Hello,

    As I have already told our demo uses the old version of WPML plugin and our theme. We can’t replicate problem on installations that have up to date version of plugins and theme. If you can’t provide me FTP then please, send us a full copy of your site and DB to sort out what causes problem on your site.

    Regards

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