Bugs with new theme version update - by matanbo

This topic has 5 replies, 3 voices, and was last updated 6 years, 6 months ago ago by Rose Tyler

  • Avatar: matanbo
    matanbo
    Participant
    September 25, 2017 at 03:51

    Hi i just update my website

    with the new theme version and i have some really urgent bugs in the theme that need to be fix ASAP!!

    in my home page 3 of the main sections dont load or work right

    1. [8theme] Product slider for each of the countries
    2. [8theme] Blog slider
    3. TESTIMONIALS Slider

    What is the problem?? because i saw that it say this problem was fixed in the last update of the theme

    attached 2 images:
    1. All plugins and WordPress are update to the latest version
    2. Website bug section highlight in red

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 25, 2017 at 09:59

    Hello,

    Seems you are using either CDN or some cache. Because when I check your site I see un-updated version of theme http://prntscr.com/gpdjbc

    But admin panel displays right version and if you are logged in home page looks ok http://prntscr.com/gpdkyq

    So, clear cache or CDN.

    Regards

    Avatar: matanbo
    matanbo
    Participant
    September 25, 2017 at 23:29

    Hi ,

    Thank you
    I saw the problem but i have no clue how to fix it

    I searched all over if i have any cache plugin or something even in the httacess or in the wp-config
    and i didn’t find nothing

    I even removed all plugins and install them back
    I removed the theme and put the new clean version from the website

    I cleaned all browser cache

    And it still dont work
    can you please help?

    Avatar: matanbo
    matanbo
    Participant
    September 25, 2017 at 23:41

    Fixed

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 26, 2017 at 09:05

    Hello,

    We are glad that you sorted out.

    Regards

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