Forum Replies Created

Viewing 30 posts - 24,481 through 24,510 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 1, 2018 at 09:45

    Hello,

    Check these abilities availability from your hosting:
    1. http/https outgoing connections (to activate theme your server should send the request and get the answer)
    2. 136.243.62.35 availability from your source IP address

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 30, 2018 at 10:35

    Hello,

    Follow theme documentation, please, https://www.8theme.com/documentation/xstore/plugins/plugins-update/ and update plugin manually.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 30, 2018 at 10:34

    Hello,

    1) Add the following code in Theme Options > Styling > Custom CSS

    .content-product .product-content-image img {
        min-width: 1px;
        width: auto;
        max-height: 200px;
    }

    2) For the single product image set 555*550 without hard crop.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 30, 2018 at 10:33

    You are welcome! Move the sites in Private content section. It’s visible only for me and you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 30, 2018 at 10:25

    Hello,

    1) Add the following code in Theme Options > Styling > Custom CSS

    .content-product .product-content-image img {
        min-width: 1px;
        width: auto;
        max-height: 200px;
    }

    2) For the single product image set 555*550 without hard crop.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 30, 2018 at 09:35

    Hello,

    Please, provide me temporary admin panel and FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 30, 2018 at 09:14

    Hello,

    If you use any cache plugin or server cache you need to make sure that you cleared cache after any update. Please, clear plugin and browser cache and let me know if the problem still persists. In this case, provide me also admin panel access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 17:57

    Hello,

    If you updated WooCommerce to version 3.2.x then you need to update XStore to the latest version. Let me know if you still have any problems after theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 17:55

    Hello,

    Go to Appearance > Widgets > remove the widget from After the products widget area. https://www.8theme.com/documentation/docs/widgets-custom-widget-areas/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 17:30

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 17:29

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 17:29

    Thank you for your understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 17:24

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 15:50

    Hello,

    Unfortunately, there is no such option. You can only manually save every image for every product.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 15:40

    Hello,

    1. If you want to can do the full copy of the site and translate it after that and use the same license for both sites. But why do you need to do this if you can just use WPML plugin that allows you to have different URL for another language or place site in virtual subfolder without new copy of the site http://prntscr.com/i76tws ?

    2. If so, a), b) we don’t have experience with that. Our users used either WPML or, qTranslate, Polylang plugins that allow translating content to different languages using 1 copy of WP installation. If you use WPML plugin, for example, and WPML WooCommerce then you’ll be able to translate products from one language to another. Untranslated products won’t appear on another language.

    3. WooComerce does not have such option by default. But there are plugins for the wholesales that allow you to do this.

    4. It depends on how you translate your products.

    5. Follow plugin documentation https://wpml.org/documentation/ and contact WPML support if you have any questions about plugin options or need help with them.
    WPML is a good plugin for translation, many of our users use it.

    Thank you

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 14:59

    P.S. We realized that these errors appear not just on the Theme Options page but even while editing simple page and even with default WordPress theme http://prntscr.com/i769as

    So, fix this and let me know if you still have a problem with theme options after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 14:49

    Hello,

    If I inspect your site I see a lot of errors in console http://prntscr.com/i768f9

    What PHP version did you use on the old server?
    Provide us server error logs, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 14:34

    Hello,

    Brand List is not a filter widget. It’s a list of the product brands like Product categories widget for example. If you want to get the filter by brand you need either create such widget by additional customization (if you have the necessary PHP skills) or you may create custom attribute – brand and apply it for your products without showing on the product page. Then you’ll be able to use WC widget filter by attribute and choose brand attribute.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 14:13

    Hello,

    1) YITH WooCommerce Zoom Magnifier plugin replace the image structure and video icon does not appear because of this. So, keep plugin disabled and use default WooCommerce zoom if you want to use video feature. Also, you need to use larger images for your products (600px width and more) if you want to have zoom effect. Because zoom window displays source image and if your source image is not bigger than image container you won’t have zoom effect.
    2) I found this code in custom CSS http://prntscr.com/i75dkb
    White icon on white bg. I have improved the code little bit http://prntscr.com/i75i7a

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 12:07

    Hello,

    You are using too old version of XStore theme 4.7 http://prntscr.com/i73ly9 that has some problems with search. Please, do the backup of your files and DB and update the theme to version 4.17. Let me know if you still have the problem with the search after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 12:02

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 12:00

    Hello,

    Sorry for the delay in answering. Anyway, we are glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 11:55

    You are welcome!
    Feel free to ask if you need any other help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 11:55

    Hello,

    Because you use attributes for the simple type of product instead of variable http://prntscr.com/i73h2o

    Please, follow WooCommerce documentation to create variable products https://docs.woocommerce.com/document/variable-product/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 11:52

    Hello,

    Because you have also added link in the actions settings for your layer http://prntscr.com/i73g60

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 11:47

    Hello,

    Please, provide me link to the product where you added video, also, provide temporary admin panel access. We’ll check what is the reason of your problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 11:45

    Hello,

    You can manage product image settings from WooCommerce > Products > Display > Image sizes. If you want to have all the images with the same size you can enable Hard Crop option for the catalog images. After that you need to install, activate Regenerate thumbnails plugin and regenerate thumbnails.
    Here you can find WC plugin documentation about image sizes https://docs.woocommerce.com/document/fixing-blurry-product-images/

    But we would recommend to use graphics editor and prepare images before uploading it to your media gallery, then your grid will look much better than if you use crop option

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 11:41

    Hello,

    I can see some form in popup on your site http://prntscr.com/i73aqi
    Do you still need any help with this?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 11:39

    Hello,

    Here is the code that was used for that contact form http://prntscr.com/i739r3

    <div class="form-group">
    <p><label>Your Name (required)</label>
       [text* your-name]</p>
    <p><label>Your Surname (required)</label>
       [text* your-name]</p>
    </div>
    
    <div class="form-group">
    <p><label>Your Email (required)</label>
       [email* your-email]</p>
    <p><label>Website</label>
       [text text-389]</p>
    </div>
    
    <p>
       <label>Your Message</label>
       [textarea your-message]
    </p>
    
    <p>[submit "Send message"]</p>

    Let me know if you need any other additional information.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 29, 2018 at 11:26

    Hello,

    Yes, we overriding some WC files. I have added some custom CSS in your child theme to change the order of the blocks. Check and tell me if this is ok for you now.

    Regards

  • 1 2 3 816 817 818 1,012 1,013 1,014
    Viewing 24,510 results - 24,481 through 24,510 (of 30,391 total)
Viewing 30 posts - 24,481 through 24,510 (of 30,391 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.