Hello,

Could you, please, provide me temporary admin panel access to check the WC settings and your categories?
I’m not sure why you have this duplication.

Regards

Hello,

As I have told you in comments everything depends on what version of theme and what version of WC plugin you use. Before the 4.16 update we made many improvements for the search option and we won’t be able just to replace the files related to search option because these files may crash other options of old version of theme.

So, create staging website with a full copy of production, create child theme on that new site and move all your changes into child theme. After that update parent theme.

Keep in mind that the latest version of XStore (4.19) works with WC 3.3.1 and higher and does not support WC 3.2.x.

Next time do all the changes in child theme only to be able to update parent theme without additional problems.

Regards

Hello,

You don’t have this tab even with the official WooComerce theme storefront http://prntscr.com/ihrq7j
I suppose problem is related to some third-party plugin that you use. Try to disable them one by one and check which one caused the issue.

Regards

Hello,

There is no option to choose related products query type by default but you can try to implement it by additional customization.

Read this post https://nerdymind.com/our-blog/woocommerce-restricting-related-products-to-tags-only
Do all the changes in the child theme.

Regards

Hello,

It won’t solve the issue but we will know if the problem is related to our theme files or to WooCommerce plugin. We should find out what causes the issue.
If problem appears with our theme only and related to theme files we’ll be able to fix it. But if it does not work even with official WC theme then you need to contact WC plugin support, we won’t be able to fix this issue.

Regards

Great 😉

Ok, sure. Feel free to contact us.

Regards

Hello,

Speed up your site as much as you can. Then scripts loading time will be minimal and you won’t see this effect.

Or you may contact Visual Composer plugin author and ask if they have any solution for this because we don’t.

Regards

Hello,

Provide me the link to your site and temporary admin panel access to check your grid and image settings.

Regards

You are welcome!

Regards

Hello,

Do you have hidden products? Because we use WC function to display products and it counts even hidden products.
If you don’t have hidden products but still have this issue then reply back and provide me admin panel access.

Regards

Hello,

You can use Elementor plugin if you want but VC elements will be just text for the Elementor and you need to build all the pages from scratch.

Once you activate plugin you should get the following http://prntscr.com/ihp6i1

Regards

Hello,

Yes, use featured images for your products no less than 300×300px, actually, I would suggest you even no less than 600x600px to have a good image on single product page, because at present it’s so small http://prntscr.com/ihd3hb

Regards

Hello,

It’s because some product images are smaller than the width that you set in WC options, for example your_domain/wp-content/uploads/lo-ado.jpg it is 210x240px or your_domain/wp-content/uploads/lomo-cer.jpg 275x183px

So, add the following code if you use such a small featured images

.content-product .product-content-image img {
    min-width: 1px;
    width: auto;
    max-height: 183px;
}

Or use images no less than 300×300 for your products. Then you won’t need that code.

Regards

Hello,

We have sent archives to your registration email.

Regards