Hello,

1) Contact plugin author to solve the warning from plugin.
2) Issue caused by your changes in theme-functions.php file in child theme. We have renamed file and everything works fine http://prntscr.com/j7tps5 If you need to change any functions from our theme copy function into child theme functions.php file and don’t change theme-functions.php.

Regards

Hello,

1), 2) If you don’t plan to set different price/image depending on every variation you can make it without detailing, for example http://prntscr.com/j7sq7j But if you plan to change the price depending on one attribute, size for example then you need to create the variation for every size http://prntscr.com/j7sr02
In case every attribute with combinations will have different prices then you need to create them all. You may also post your question on WooCommerce support forum and ask developers, maybe they will suggest you some better solution. This option is not theme option, so we provide only general consultation about this.
3) Your site is very slow even with the default WP theme (8s) https://gtmetrix.com/reports/honeysexdoll.com/z6N1fP0a , with our theme (8.4s) https://gtmetrix.com/reports/honeysexdoll.com/2o0cYbqO
I think you need to contact your hosting provider first to speed up all the moment related to the server. After that use cache plugin, disable all the plugins that you don’t use and optimize images.

Regards

Hello,

Use the following code to align slider content

.parallax-slide.small-slide .parallax-vertical-align {
    position: static;
}
.parallax-slide.small-slide .swiper-slide {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
        -ms-flex-align: center;
            align-items: center;
}

If you also want to increase slider height after that use the following

@media (max-width: 767px){
.parallax-slide.small-slide {
    height: 500px!important;
}
}

Regards

Hello,

When we use the testing tool we don’t get errors http://prntscr.com/j7pewq http://prntscr.com/j7pggf http://prntscr.com/j7pgxn
So can you, please, tell us what pages/posts have the errors, provide screenshot of the errors list for better understanding.

Regards

Hello, @David Henry

Thank you for your choice! 🙂

Regards

Hello, @thisisbolo

I faced few users that use that plugin and they did not have critical compatibility issues. Do you have?

Regards

Hello,

Check these articles https://www.keycdn.com/blog/admin-ajax-php-slow/ https://www.cloudways.com/blog/reduce-admin-ajax-php-related-server-load-wordpress/ about admin-ajax.php. It will help you to find out.

Regards

Hello,

We have enabled toolset plugin on your test site and don’t see problems with products. Can you, please, reproduce the issue and then reply back? Or tell us what options did you enable at the production site to face the problem?

Regards

Hello,

Do you want to create accordion or simple drop-down with multi-levels?
If you want simple drop-down with multi-levels then you need to create subitems for the subitems
http://prntscr.com/j6tbz4 to get http://prntscr.com/j6tccj
and add the following CSS

nav .simple-list .submenu .submenu {
    left:  100%;
    margin-left:  0;
    top: 0;
}

If you want to create accordion to open it by click you need other CSS styles + also JS customization because there is no such feature in this template. Contact WPKraken team to get help with additional customization.

Regards

Hello,

You may provide errors, but please, provide errors related strictly to our theme. We don’t need the full list of errors from other plugins or WP because we won’t be able to help with them.

Regards

Hello,

You have sent us the full list of Slow Errors but not all these errors are related to our theme. The following errors come from our theme:
1) the_post_thumbnail() /www/wp-content/themes/xstore/framework/widgets/recent-posts.php:72
– request to get image. This is default function of WP that we use. You can use default WP widget to show posts without images or disable images in 8theme Post widget settings http://prntscr.com/j6en4q and then you will avoid this request.
2) dynamic_sidebar() /www/wp-content/themes/xstore/footer.php:39
– caused by that widget with post images
3) get_footer() /www/wp-content/themes/xstore/404.php:30
– caused by that widget with post images
4) /www/wp-content/themes/xstore/framework/init.php:68
– caused by that widget with post images
5) /www/wp-content/themes/xstore/functions.php:10
– caused by that widget with post images

We have fixed fatal error in child theme and stack trace related to this error also should be fixed.

Regards

Hello,

1) We have added the following custom code

#customer_login .u-column1.col-1, #customer_login .u-column2.col-2 {
    border: 2px solid #e6e6e6 !important;
}
.woocommerce-account .woocommerce .u-columns .u-column2{
    padding: 3.57em;
}
form.login, form.login input, form.register input {
    max-width: 555px;
}
@media only screen and (min-width: 992px){
#customer_login .col-1 {
    margin-right: 20px;
}
#customer_login .col-2 {
    margin-left: 20px;
}
}

Clear cache and CDN to apply changes.

2) There is no such option by default. You can do this by additional customization
https://wordpress.stackexchange.com/questions/274701/how-to-modify-navigation-menu-of-the-my-account-page-in-woocommerce

3) We use the default WC templates. If you want to change it you can do this by additional customization only (copy woocommerce/templates/myaccount/orders.php file into xstore-child/woocommerce/myaccount/ folder and edit according to your needs).

Regards

Hello,

1) You should contact plugin author and follow the documentation first to install it in right way and make sure that everything works fine with default WC theme. If the problem appears with our theme only then we’ll be able to help you.
2) 1 product per row was set in Theme Options http://prntscr.com/j6bymj
3) We have checked your site with our theme and with default WC theme – Storefront and don’t see the very big difference (XStore https://gtmetrix.com/reports/www.stargazestore.com/2JAAtlOG , Storedront – https://gtmetrix.com/reports/www.stargazestore.com/kvSJGpIz )
4) I see that your site was hacked because there is third-party code in theme functions http://prntscr.com/j6ctz5 Contact your server admin to solve this https://medium.com/@rakshitshah/wordpress-wp-vcd-malware-attack-e7394801895d

Regards

Hello,

WooCommerce plugin gets the uncached cart details on every page to show the latest cart items by calling the admin Ajax and uses component “wc-ajax=get_refreshed_fragments”. The same for the wishlist.
https://www.webnots.com/fix-slow-page-loading-with-woocommerce-wc-ajaxget_refreshed_fragments/
https://docs.wp-rocket.me/article/999-disable-woocommerce-cart-fragments-ajax
https://wordpress.org/support/topic/wc-ajaxget_refreshed_fragments-5/

As you can understand it’s not only our theme issue. If you use cart and wishlist in the header you will have these components. If you want to remove them you may try to remove minicart+ number of items from the header and keep cart/wishlist icons only and disable cart fragmentation using custom code.

Regards

Hello,

1) That field is the custom metabox field, you may check in xstore/framework/custom-metaboxes.php file. If you want to show widget area at the bottom for every category you can implement it by additional customization if you have appropriate skills.
2) Sorry but we it’s not depends on the theme, that cache is browser cache.
3) You can use the following plugin to implement this https://wordpress.org/plugins/woocommerce-products-filter/

Regards