Page 795 – 8theme.com

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Viewing 30 posts - 23,821 through 23,850 (of 30,337 total)

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Olga Barlow

Participant

April 27, 2018 at 16:42

Hello,

You are welcome. BG image can be either resized (contain) or cut (cover). You may also set the % size but then the image will be scaled, don’t think that it’s the good solution. So, choose the one that will suit your need in the best way.

Regards

#192082 Copied In reply to: Responsive lost when changing image size on Slider revolution

Olga Barlow

Participant

April 27, 2018 at 14:47

Hello,

You won’t be able to create the multilingual site without the third-party plugin.
WPML is the plugin that allows you to make your site multilingual. You need to install plugin, follow the setup wizard and add your languages. Then you need to translate hardcoded strings of theme or plugins (using String Translator) and translate your content (posts, products, pages). If you speak FR, EN, ES you can do this by yourself, if you don’t then you need to hire the person who will be able to do this for you.

Regards

#192069 Copied In reply to: translate my site with legend theme

Olga Barlow

Participant

April 27, 2018 at 09:32

Hello,

You have set “cover” in BG fit settings and of course image will be cut to cover all the area that you have. If you don’t want to have the cover effect then change it to contain http://prntscr.com/jaq8cy then image will be resized but won’t cover all the visible area.

Regards

#192047 Copied In reply to: Responsive lost when changing image size on Slider revolution

Olga Barlow

Participant

April 27, 2018 at 09:17

Hello,

1) You did not translate any string http://prntscr.com/jaq0cy Use either po, mo files or WPML string translator http://prntscr.com/jaq16t to translate all the strings from Frontend, here you can find docs https://wpml.org/documentation/getting-started-guide/string-translation/ . Please, don’t hesitate to check WPML documentation to find out how to use this plugin and translate all the content.

2) To add the language switcher to your top bar go to Appearance > Widgets > http://prntscr.com/japfwv I have added it.
Here you can find docs about its options if you want to change something https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/

Regards

#192046 Copied In reply to: translate my site with legend theme

Olga Barlow

Participant

April 26, 2018 at 16:28

Hello,

Provide, please, temporary access to your Dashboard. I need to check your site to find out what exactly does not work as it should.

Regards

#192021 Copied In reply to: translate my site with legend theme

Olga Barlow

Participant

April 26, 2018 at 14:17

Hello,

Follow this doc https://wpml.org/documentation/getting-started-guide/
To translate theme strings use WPML > String translator.
Also, if you need advanced help with WPML plugin settings you can contact WPML plugin support https://wpml.org/es/forums/forum/soporte-en-espanol/

Regards

#192005 Copied In reply to: translate my site with legend theme

Olga Barlow

Participant

April 26, 2018 at 14:12

Hello,

If you bought WPML plugin then follow the documentation https://wpml.org/documentation/getting-started-guide/ to create the translation. Also, you can contact WPML plugin support to get the additional help with plugin settings.

Regards

#192004 Copied In reply to: how to translate the them legenda3

Olga Barlow

Participant

April 26, 2018 at 14:08

Hello,

1, 2) Check the product category and image gallery now, please.
3) Also, we have checked the attributes on the test site and did not face the described issue. Can you, please, confirm that you have this problem on test site and describe in details your actions, step by step.

Regards

#192002 Copied In reply to: Category image not properly show, also products. Attributes are suddenly erased

Olga Barlow

Participant

April 26, 2018 at 12:46

Hello,

We have made changes in child theme. Check now, please.

Regards

#192000 Copied In reply to: SLIDER ISSUES

Olga Barlow

Participant

April 26, 2018 at 12:35

Hello,

Contact plugin author to get detailed instructions where the code could be added. Also, don’t forget that all the additional changes should be placed in child theme.

Regards

#191999 Copied In reply to: Even more strange issues

Olga Barlow

Participant

April 26, 2018 at 12:32

Hello,

We have uploaded child theme functions.php file to your site. Also, here https://www.8theme.com/download-plugins/ you can find child theme archive if you remove it in future.

Regards

#191998 Copied In reply to: Fatal error: Call to undefined function etheme_get_header_type() in /homepages

Olga Barlow

Participant

April 25, 2018 at 16:16

Hello,

That element is the default VC element. We found many users who use cache plugins with similar problems https://github.com/websharks/comet-cache/issues/673 Check that conversation and try if solution mentioned there helps you. If not then leave the comment in WPBakery plugin comments area, maybe developers have the better solution.

Regards

#191969 Copied In reply to: Site Errors – WooCommerce

Olga Barlow

Participant

April 25, 2018 at 16:04

Hello,

I thought that 1) is the tabs that you should click on http://prntscr.com/j9zwb8
It’s possible to get horizontal tabs http://massive.mpcthemes.net/tabs/ but it won’t have such many information and item 2 on the screenshot.

Regards

#191967 Copied In reply to: Question abt theme

Olga Barlow

Participant

April 25, 2018 at 15:50

Hello,

Yes, unfortunately. It was not the popular option that used the additional script. We decided to improve scripts and remove this option. But if it’s necessary for you we can add it back for you by additional customization. Provide temporary Dashboard and FTP access and we’ll add this.

Regards

#191965 Copied In reply to: Number of products in cart on browser tab
Olga Barlow

Participant

April 25, 2018 at 15:47
Hello,

Add the following code in child theme style.css

.product-images .swiper-wrapper { -webkit-box-align: center; -ms-flex-align: center; align-items: center; }

Regards
#191964 Copied In reply to: Empty area between the big picture and the gallery of thumbnail
Olga Barlow

Participant

April 25, 2018 at 13:15

Hello,

I would suggest you to contact plugin author to get correct instructions about this.
There is MailChimp plugin for WP, why don’t you use it to add the form? Why do you need that script?

Regards

#191942 Copied In reply to: Even more strange issues
Olga Barlow

Participant

April 25, 2018 at 10:22
Hello,

1) Add inside that media query also this code

.navigation .submenu .accordeon { margin-bottom: 0; }

2) Provide me mockup how it should be. Because I’m not sure if understand how should look the final result.

Regards
#191928 Copied In reply to: How to make Multilevel Accordion Menu in Headers
Olga Barlow

Participant

April 25, 2018 at 10:14

Hello,

There is no such option by default and it requires additional customization.
Would you be so kind to set us the 5-stars rating if we help you with this customization?

We will need Dashboard and FTP access to your site to implement this.

Regards

#191926 Copied In reply to: Menu's images

Olga Barlow

Participant

April 25, 2018 at 09:59

Hello,

I think yes, you’ll be able to create such layout. I have created the quick example to show the tabs with columns and images inside https://www.8theme.com/demo/xstore/test-example-page/ Is that you are looking for?
Regards

#191925 Copied In reply to: Question abt theme

Olga Barlow

Participant

April 25, 2018 at 09:47

Hello,

1) You don’t need to disable CDN at all, just minification. Anyway, Q-ty, quick view works fine now.
2) We have fixed issue with products. This fix also will be included in next theme update.
3) Don’t see problem with post masonry grid http://prntscr.com/j9ueaf

Regards

#191921 Copied In reply to: Site Errors – WooCommerce

Olga Barlow

Participant

April 25, 2018 at 09:43

Hello,

To create shop and other main WC pages go to WooCommerce > System Status > Tools tab > Install WC pages. After that shop page will be created and set in WC > Settings > Products as the main shop page.

To manage shop page layout go to Theme Options > E-Commerce > Shop & Product page layout tabs.

How to create products and add them to appropriate category you can read here https://docs.woocommerce.com/document/managing-products/

If you want to add product categories to menu go to Appearance > Menus > compose your menu using product categories https://docs.woocommerce.com/document/docs-menus/

If after that you still have “Products not found” for the category that has products then provide me temporary Dashboard and FTP access.

Regards

#191919 Copied In reply to: How do I edit my shop page?

Olga Barlow

Participant

April 25, 2018 at 09:19

Hello,

1) Please, create the new topic for the next problems. The separate topic for the separate issue to avoid misunderstanding.

2) You have disabled Redux Framework plugin – the required plugin for XStore theme. It caused your issues.

Regards

#191915 Copied In reply to: Chages to mobile version of my site

Olga Barlow

Participant

April 24, 2018 at 13:33

Hello,

Screenshots that you provided displays 2 different types of font – serif and sans-serif. I suppose Safari just does not display the font that should be – Lato and use some serif font.
We don’t see the described problem when checking your site with iOS 10. Unfortunately, we have not updated devices to iOS 11 yet to check the site with this version.

Can you, please, check and confirm that Lato font works fine with the default WP theme for you?

Regards

#191847 Copied In reply to: Font issue with safari ios 11

Olga Barlow

Participant

April 24, 2018 at 11:27

Hello,

1) I suppose you are using CloudFlare CND and especially its minification option. Please, disable CDN minification because Chrome and FF browsers block CDN minified scripts and it caused your issue with qty, quick view and few other. At the same time, it works in Safari. You need to disable CDN minification then contact CDN support to fix this problem.

2) Provide me temporary Dashboard and FTP access to check the problem with VC post grid.

Regards

#191836 Copied In reply to: Site Errors – WooCommerce

Olga Barlow

Participant

April 24, 2018 at 11:17

Hello,

1) Please, export options (Theme Options > Import/Export > Options > download export file) and share us with link to this file. We’ll import your options and after that will be able to send you the correct one to fix the problem that you have.

2) If you want to replace existing share icons for the post/product you can use either that third-party plugin and disable our share icons (Theme Options > General > Share buttons) or you can customize then using custom CSS to change the styles.

Regards

#191835 Copied In reply to: Breadcrumb at same level, title center below

Olga Barlow

Participant

April 24, 2018 at 11:08

Hello,

Check now, please.

Regards

#191834 Copied In reply to: Layout is broken

Olga Barlow

Participant

April 24, 2018 at 10:49

Hello,

We have replaced theme files by the source files and error disappeared. If you want to make any changes use the child theme and don’t edit parent theme files to avoid problems.

Regards

#191831 Copied In reply to: Fatal error: Call to undefined function etheme_get_header_type() in /homepages

Olga Barlow

Participant

April 20, 2018 at 15:54

Hello,

You have not provided FTP access. Please, add this info. Also, can you contact plugin author and ask if they use any WooCommerce hook to add the redirect. Let me know their reply.

Regards

#191629 Copied In reply to: theme is blocking chekout redirect when using WooCommerce Direct Checkout

Olga Barlow

Participant

April 20, 2018 at 15:34

You are welcome!

Regards

#191625 Copied In reply to: Reached activation number limit

Olga Barlow

Participant

April 20, 2018 at 15:33

You are welcome!

#191624 Copied In reply to: Xstore theme is automatically deactivated and changed to Storefront, Please help
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Viewing 23,850 results - 23,821 through 23,850 (of 30,337 total)

Viewing 30 posts - 23,821 through 23,850 (of 30,337 total)

← 1 2 3 … 794 795 796 … 1,010 1,011 1,012 →

Forum Replies Created

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