1) Can you provide us screenshot of the “subscribe our newsletter” area during registration? Because we didn’t find such field by default on the registration page.
2) We plan to add the checkbox “I have read and agree to the Privacy Policy” on the registration page.
3) We did not test theme with that plugin but don’t think that any compatibility issues will appear. If you find any problem let us know and we’ll fix it.
Regards
Olga Barlow
Participant
May 14, 2018 at 12:34
Hello,
Our FTP user does not have permission to change files or copy the new one. We can’t update the theme and check what exactly is wrong. Please, change the user permissions and reply back.
Regards
Olga Barlow
Participant
May 14, 2018 at 10:43
Hello,
Problem was caused by old version of the theme that you used. We have updated theme and everything works fine. Check now.
Regards
Olga Barlow
Participant
May 11, 2018 at 16:38
Hello,
Yes, if you want to change the template you can follow WC instructions and make changes in the child theme.
Regards
Olga Barlow
Participant
May 11, 2018 at 16:37
He-he, thanks. We are glad to hear that our answer was helpful.
Regards
Olga Barlow
Participant
May 11, 2018 at 15:17
Done.
Regards
Olga Barlow
Participant
May 11, 2018 at 14:32
Hello,
Please, check the FTP credentials that you provided, we can’t connect to your server using that login and pass.
Also, tell me what error do you get after the update?
Regards
Olga Barlow
Participant
May 11, 2018 at 14:27
Hello,
We plan to exclude FontAwesom icons at all in next update and replace them with our icons. So, if you want to use FA in future all the changes you need to do in child theme files.
Regards
Olga Barlow
Participant
May 11, 2018 at 14:20
Hello, @axels83,
Product Filter plugin has adaptive filtering option, but we are not sure about WOOF. It would be better to ask plugin author if plugin allows you to implement what you need.
Regards
Olga Barlow
Participant
May 11, 2018 at 14:18
Hello,
1) You did not choose Arabic in WP settings to enable RTL
2) The file was not synchronized http://prntscr.com/jgkqsv
In next theme updates, we’ll try to fix this compatibility issue.
Issue #2
If shop page widget area is empty then you’ll see default widget. If you want to add the filter there and remove default Categories widget just add the filter widget into Shop sidebar, it does not have WC actions because shop sidebar is not the default option of WC plugin.
Feature with breadcrumbs is interesting and I think useful for users!
At nearest feature, we plan some improvements for the XStore theme for better speed, mobile performance etc. Once we finish with these maybe we’ll try extension development.
Regards
Please, contact administrator for this information.
Olga Barlow
Participant
May 11, 2018 at 09:41
Hello,
Ok. Provide, please, Dashboard and FTP access and tell us the path to error logs to check them.
If you use custom CSS code place it in child theme style.css to avoid problems after theme update.
1) It requires more changes than just replace classes. Should be also updated FontAwesome files that are included in our theme and all the classes of the FontAwesome icons that were used in theme. Sorry, but at this moment our theme comes with FontAwesome 4.7.
2) “Additional custom blocks” block that you can use for the advanced product description. That’s why it is placed above the Related products. If you want to move it below the related products you need to change few lines. Copy xstore/woocommerce/content-single-product.php file into child theme and move the related product code above the additional block code in http://prntscr.com/jggc4j
Regards
Olga Barlow
Participant
May 11, 2018 at 08:40
Hello,
Go to Settings > Permalinks > and choose shop page base stricture for the product brand http://prntscr.com/jgg5ys
Regards
Olga Barlow
Participant
May 11, 2018 at 07:23
Hello,
To choose WP language go to Settings > General > Language > choose Arabic. Once you do this your frontend should use translation files. If it’s not happened then something is wrong with translation files – either you did not translate all the strings that you see on the frontend or you did not sync translations with existing files. Provide us with Dashboard and FTP access to check your settings and translation.
Regards
Olga Barlow
Participant
May 10, 2018 at 15:27
Hello, @thisisbolo,
1) WOOF. Can we get access (Dashboard + FTP) to your staging site to test and check the issue? We can’t reproduce this issue on our test installation, so need to check your site.
2) WooCommerce Product Filter.
a) we need to check your site staging site + access to find out why it does not work with custom taxonomy
b) If you have questions mentioned in google doc we would recommend you to submit the ticket on plugin support forum because our theme does not have options for this.
Regards
Olga Barlow
Participant
May 10, 2018 at 13:51
Hello,
Can you provide me Dashboard and FTP access to your site to explore the issue?
Regards
Olga Barlow
Participant
May 10, 2018 at 13:45
Hello,
Enable the default WC theme Storefront and check if you have this issue with the default theme or only when our theme is activated? Let me know.
Regards
Olga Barlow
Participant
May 10, 2018 at 13:42
Hello,
We see that problem is related to WC plugin sessions. Is cache configured according to WC docs https://docs.woocommerce.com/document/configuring-caching-plugins/ ?
Does varnish caching works fine with the official WC theme – Storefront? Can your hosting confirm that these errors do not appear with official WC theme?
Regards
Olga Barlow
Participant
May 10, 2018 at 13:36
You are welcome!
We are glad that you sorted out.
Regards
Olga Barlow
Participant
May 10, 2018 at 13:35
Hello, @axels83
Unfortunately, our theme does not have the element that will display the list of brands from the specific category only. You can try some filter plugin as @thisisbolo suggested or submit request for additional customization and development of the special element for you.
Regards
Olga Barlow
Participant
May 10, 2018 at 13:23
Hello,
WooCommerce is the plugin that allows you to sell products if you use WordPress site. Our theme – WooPress is WooCommerce compatible theme. But WooCommerce does not have effect 360 view of the product image that we saw on the site that you provided.
I suppose you need to look for the additional plugin, for example https://woocommerce.com/products/woocommerce-360-image/ or similar and also make additional customization of the theme if you want to implement the same layout for the single product page as you sent us.
If you need help with additional customization you can contact WPKraken team because theme support does not include additional customization.
If you are looking for simple parallax effect for the simple page (not for the single product) then you can use Ultimate Add-ons plugin settings (plugin is included in our theme) for the row to implement this.
These images are temporary images for the captcha, the system generates them for some time and removes.
But you need to disallow /wp-content/themes folder for the googlebot. Add the rule to disallow to your roboots.txt file https://themeisle.com/blog/optimize-wordpress-robots-txt-file/ .
Regards
Olga Barlow
Participant
May 10, 2018 at 11:00
Hello,
Can’t promise but we’ll discuss this feature with developers.
Regards
Olga Barlow
Participant
May 10, 2018 at 10:57
Hello,
Unfortunately, we don’t have more ideas why it disappears on mobile. Please, contact plugin author, maybe they have any solution for this.
