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Viewing 30 posts - 23,521 through 23,550 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 19, 2018 at 14:23

    Hello,

    Yes, I meant most suitable for you cache plugin, we have installed W3 Total cache, WPRoket plugin also is very cool cache plugin but it’s paid. If you prefer Fastest cache and that plugin has the option to combine scripts you can use it. But only 1 cache plugin, don’t use all of them at the same time.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 19, 2018 at 14:20

    Hello,

    Connect to your server using FTP or cPanel and add the code in the child theme functions.php file.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 19, 2018 at 09:27

    Hello,

    Now Dashboard access is ok but FTP does not work:
    Error: Connection timed out after 20 seconds of inactivity
    Error: Failed to retrieve directory listing

    Please, make sure that both Dashboard and FTP access works fine at the same time.
    Waiting for your reply.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 19, 2018 at 09:19

    Hello,

    As we know Stripe does not have subscriptions by default https://docs.woocommerce.com/document/stripe/ You need to use the additional plugin if you want to implement subscriptions. Our theme comes bundled with Subscriptio plugin. Do you use it to implement subscriptions or another plugin? Which one?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 19, 2018 at 09:11

    Hello,

    Problem with breadcrumbs was fixed on your site, so you don’t need to wait for the update.
    1) As we told you in previous messages it’s because of the CloudFlare. Exclude wp-content/uploads/xstore/options-style.min.css from CloudFlare cache or enable CloudFlare only once you finish the site. Because Theme Options styles won’t work as it should. ThemeOptions create file options-style.min.css and update the content of this file after your changes. If you cache the file using CDN you won’t see changes, got it?

    2) Please, watch the video tutorials about Revolution Slider Responsive https://www.themepunch.com/faq/slider-revolution-responsive-tutorial-5-0/

    3) If you want to change the bg color of the hover buttons and borders use the following code

    .content-product .footer-product .button:hover, .content-product .show-quickly:hover, .template-container .content-product .yith-wcwl-add-button a.add_to_wishlist:hover, .template-container .content-product .yith-wcwl-wishlistexistsbrowse a:hover, 
    .template-container .yith-wcwl-add-button a.add_to_wishlist:hover, 
    .template-container .yith-wcwl-wishlistexistsbrowse a:hover, .template-container .yith-wcwl-wishlistaddedbrowse a:hover {
        background-color: #f59fbc;
    }
    .content-product .show-quickly {
        border-right-color: #ef6f9a;
    }
    .template-container .content-product .yith-wcwl-add-button a.add_to_wishlist, .template-container .content-product .yith-wcwl-wishlistexistsbrowse a, .template-container .content-product .yith-wcwl-wishlistaddedbrowse a,
    .template-container .yith-wcwl-add-button a.add_to_wishlist, .template-container .yith-wcwl-wishlistexistsbrowse a, .template-container .yith-wcwl-wishlistaddedbrowse a {
        border-left-color: #ef6f9a;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 18, 2018 at 16:08

    Hello,

    Do you want to disable sidebar for the main shop page but keep it for the categories and brand? Because now brand/category page inherits the layout of the shop page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 18, 2018 at 15:53

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 18, 2018 at 14:07

    Hello,

    Registration and contact form are 2 different things. You should not have Contact Form 7 plugin to make registration work. You can use that plugin if you want to create the custom contact form.

    To find out why your users do not get emails contact your hosting provider and check mail logs, make sure that main function works fine from the server side.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 18, 2018 at 12:53

    Hello,

    You removed cart shortcode from the cart page and it caused your issue http://prntscr.com/k7xqba
    Once we added cart shortcode (default WC shortcode!) we can see the cart content http://prntscr.com/k7xr1y

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 18, 2018 at 12:26

    Hello,

    4) Fixed. Fix will be also included in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 18, 2018 at 11:10

    Hello,

    You are welcome!
    I think yes, and don’t forget to save Theme Options after the update. Also, make the backup of the widgets that you use on the production site because widgets could be messed up after the update and you need to move them to correct widget areas after the update. Or you can just open widgets tab and don’t close it, open widgets again after update but in the new tab and compare results – if everything is at place.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 18, 2018 at 11:06

    Hello,

    1) Provide temporary Dashboard and FTP access to fix the warnings.
    2) Edit footer static block and column settings > Design tab > remove border http://prntscr.com/k7w7p0
    3) It requires changes in template files. You can use child theme style.css file to place your custom instead of the Custom CSS field in the Theme Options if you want to minify your custom CSS.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 18, 2018 at 10:54

    Hello,

    Yes, you can change it. Go to Settings > Permalinks > Brand Base http://prntscr.com/k7w2s4

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 18, 2018 at 10:49

    Hello,

    1) We have set the link and did not face any problems https://gyazo.com/3443e3a22c03d8989eaef29713fd533a
    2) Because this option http://prntscr.com/k7v72m was enabled.
    3) You can choose one of the color schemes in Theme Options > E-Commerce > Product Page > Hover color scheme or if you want some custom color use custom CSS styles (Theme Options > Styling > Custom CSS)

    .footer-product .button, .content-product .yith-wcwl-add-button a.add_to_wishlist:before, .content-product .yith-wcwl-wishlistexistsbrowse a:before, .content-product .yith-wcwl-wishlistaddedbrowse a:before, .yith-wcwl-add-button a.add_to_wishlist:before, .yith-wcwl-wishlistexistsbrowse a:before, .yith-wcwl-wishlistaddedbrowse a:before, .show-quickly:before {
        color: #ee026a !important;
    }

    4) I passed your issue to our developers and inform you soon about results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 18, 2018 at 09:47

    Hello,

    No, we would prefer just FTP.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 18, 2018 at 09:12

    Hello,

    CSS does not crop images in classic meaning. You can use for example code below to limit the height of the products but I’m not sure if this is the very good solution because you need to choose the most suitable height for the very device and use media queries to apply different height for every device.

    .content-product .product-content-image img {
        max-height: 200px;
        object-fit: cover;
    } 

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 17, 2018 at 16:38

    Hello,

    If you want to use Visual Composer to create post content then use manual excerpt http://prntscr.com/k7kd5r because auto excerpt works only if you use simple html in page content http://prntscr.com/k7kf42

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 17, 2018 at 15:48

    Hello,

    Link is to your child theme. We have placed the image into child theme folder.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 17, 2018 at 15:44

    Hello,

    Check the post https://kinsta.com/knowledgebase/serve-static-content-from-a-cookieless-domain/ Maybe it will help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 17, 2018 at 15:42

    Hello,

    It’s not related to our theme. We provide support only for technical questions about the theme’s built-in features, functionality, support also includes assistance with reported bugs and theme issues.
    If you need help with site optimization (that is outside the scope of our support) then submit the request to the WPKraken team.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 17, 2018 at 15:37

    Hello,

    We have installed cache plugin and this item is green http://prntscr.com/k7joim

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 17, 2018 at 15:36

    Hello,

    Please, don’t duplicate topics https://www.8theme.com/topic/remove-quary-strings/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 17, 2018 at 15:35

    Hello,

    We have installed cache plugin and this task is green http://prntscr.com/k7jn6s

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 17, 2018 at 15:26

    Hello,

    Check this post https://kinsta.com/knowledgebase/parallelize-downloads-across-hostnames/ Maybe you’ll find necessary information there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 17, 2018 at 15:14

    Hello,

    Use cache plugin to combine scripts and speed up your site. We have installed W3 Total cache and set main settings. If you need advanced help with site optimization submit request WPKraken team.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 17, 2018 at 15:11

    Hello,

    Use the code below, your code conflicts with the google fonts

    // Remove query string from static files
    function remove_cssjs_ver( $src ) {
    
        // Do not do it for revslider and essential-grid.
        if ( strpos( $src, 'revslider' ) || strpos( $src, 'essential-grid' ) ) return esc_url( $src );
    
        if( strpos( $src, '?ver=' ) )
            $src = remove_query_arg( 'ver', $src );
        return esc_url($src);
    }
    
    add_filter( 'style_loader_src', 'remove_cssjs_ver', 10, 2 );
    add_filter( 'script_loader_src', 'remove_cssjs_ver', 10, 2 );

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 17, 2018 at 14:20

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 17, 2018 at 12:58

    Hello,

    Sorry for the delay in answering.
    We have removed the min-width default styles for the product images. If the original image is 350×350 we can’t zoom in it and make 350×450 without losing quality. If you want to manage the size of the imported images it would be better to contact the plugin author and ask if they have any solutions to make all the images the same size.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 17, 2018 at 10:48

    Hello,

    1) If you want to hide page title and breadcrumbs for the category page only and use bg image you can upload the image for the heading in category settings and add the following code to custom CSS or child theme style.css
    .tax-product_cat .page-heading > .container {display: none;}

    2) Exclude wp-content/uploads/xstore/options-style.min.css from Cloudflare cache or enable CloudFlare only when you finish the site. Because Theme Options styles won’t work as it should. Besides, don’t enable CloudFlare minification because as a rule, it causes some issues with the CSS styles.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 16, 2018 at 17:18

    Hello,

    2) Looks that this is Revolution Slider bug. We can see button bg in Chrome but it disappears in FF once you hover and it happens even with the default theme http://prntscr.com/k74fvg
    We don’t have the solution for this. We have added the custom class for the button “button-bg” and added custom CSS to add the bg and then it works. If you want to make it work without it you need to contact plugin author and ask to fix the issue, we can do nothing with plugin bug.

    3) I don’t see any checkbox even when the default WP theme is activated. I think you need to contact plugin author to make sure that it works for the comment section if the user is already logged in.

    Regards

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Viewing 30 posts - 23,521 through 23,550 (of 30,337 total)
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