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Err after theme activation - by slw250@hotmail.com

This topic has 9 replies, 2 voices, and was last updated 5 years, 9 months ago ago by Olga Barlow

slw250@hotmail.com

Participant

July 13, 2018 at 20:37

Hello,
I am trying to setup your theme and it giving me lot of error. I am pasting error log at private contant area

Please, contact administrator
for this information.

#196660 Copied Theme version: 4.28 WooCommerce version: 3.4.2

8 Answers

slw250@hotmail.com

Participant

July 13, 2018 at 21:32

here are more error please see private constants area

Please, contact administrator
for this information.

#196663 Copied

Olga Barlow

Support staff

July 16, 2018 at 11:17

Hello,

1) What version of PHP do you use?
2) The user that you created to login to Dashboard does not have admin permissions and I can’t check Backend options and third-party plugins that you use that also could be the reason of some errors from your list like “id was called incorrectly. Product properties should not be accessed directly”. So, please, give us admin permissions to find the reason of the errors.

Regards

#196710 Copied

slw250@hotmail.com

Participant

July 19, 2018 at 07:23

php version 7.2
i gave administrator access to user. you can check now
thanks

#196947 Copied

Olga Barlow

Support staff

July 19, 2018 at 09:27

Hello,

Now Dashboard access is ok but FTP does not work:
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing

Please, make sure that both Dashboard and FTP access works fine at the same time.
Waiting for your reply.

Regards

#196959 Copied

slw250@hotmail.com

Participant

July 19, 2018 at 15:29

Please find the FTP log in information at private contents area

Please, contact administrator
for this information.

#196991 Copied

Olga Barlow

Support staff

July 20, 2018 at 13:46

Hello,

1) We have fixed warnings related to our theme files.
2) These errors appear even when the Storefront (official WC theme) was enabled and all the plugins except WC were disabled http://prntscr.com/k8uyj0 So, contact WC plugin support to find out why you have these notices.
2) Contact Pie Register author to fix this http://prntscr.com/k8v0mg
3) WooCommerce Prices By User Role plugin causes the following notices http://prntscr.com/k8v1v3 Contact plugin author to fix it.

Regards

#197037 Copied

slw250@hotmail.com

Participant

July 24, 2018 at 10:20

i update the pie register and woocommerce prices by user role plugins. now the only error we got is as follow:

PHP Warning: Illegal string offset ‘enabled’ in /home/alh247/public_html/wp-content/themes/xstore/woocommerce/content-product.php on line 94
[23-Jul-2018 09:11:58 UTC] PHP Warning: array_key_exists() expects parameter 2 to be array, string given in /home/alh247/public_html/wp-content/themes/xstore/woocommerce/content-product.php on line 96
[23-Jul-2018 09:11:58 UTC] PHP Warning: array_key_exists() expects parameter 2 to be array, string given in /home/alh247/public_html/wp-content/themes/xstore/woocommerce/content-product.php on line 97
[23-Jul-2018 09:11:58 UTC] PHP Warning: array_key_exists() expects parameter 2 to be array, string given in /home/alh247/public_html/wp-content/themes/xstore/woocommerce/content-product.php on line 219
[23-Jul-2018 09:11:58 UTC] PHP Warning: array_key_exists() expects parameter 2 to be array, string given in /home/alh247/public_html/wp-content/themes/xstore/woocommerce/content-product.php on line 223
[23-Jul-2018 09:11:58 UTC] PHP Warning: array_key_exists() expects parameter 2 to be array, string given in /home/alh247/public_html/wp-content/themes/xstore/woocommerce/content-product.php on line 241
[23-Jul-2018 09:11:58 UTC] PHP Warning: array_key_exists() expects parameter 2 to be array, string given in /home/alh247/public_html/wp-content/themes/xstore/woocommerce/content-product.php on line 284
[23-Jul-2018 09:11:58 UTC] PHP Warning: Illegal string offset ‘enabled’ in /home/alh247/public_html/wp-content/themes/xstore/woocommerce/content-product.php on line 94

and
[23-Jul-2018 14:57:28 UTC] The WC_Customer::set_address function is deprecated since version 3.0. Replace with WC_Customer::set_billing_address.
[23-Jul-2018 14:57:28 UTC] The WC_Customer::set_city function is deprecated since version 3.0. Replace with WC_Customer::set_billing_city.
[23-Jul-2018 14:57:28 UTC] The WC_Customer::set_state function is deprecated since version 3.0. Replace with WC_Customer::set_billing_state.
[23-Jul-2018 14:57:28 UTC] The WC_Customer::set_country function is deprecated since version 3.0. Replace with WC_Customer::set_billing_country.

Can you please guide me to resolve these errors

#197171 Copied

Olga Barlow

Support staff

July 24, 2018 at 15:38

Hello,

We have fixed errors related to theme files, it was because of the PHP version that you use. Clear logs and check.

The WC_Customer::set_address function is deprecated since version 3.0. Replace with WC_Customer::set_billing_address appears even with the default theme. We can do nothing, we don’t use that function in xstore theme, you can search in files and check by yourself.

Regards

#197220 Copied
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