Forum Replies Created

Viewing 30 posts - 23,191 through 23,220 (of 30,337 total)
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  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 21, 2018 at 15:00

    Hello,

    You can skip that message. There are no compatibility issues found even with that file. We’ll update file version in next theme update.

    Regards

    #198322 Copied In reply to: legenda/woocommerce/checkout/form-coupon.php version 3.4.0 is out of date
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 21, 2018 at 14:59

    Hello,

    You can skip that message. There are no compatibility issues found even with that file. We’ll update file version in next theme update.

    Regards

    #198321 Copied In reply to: WooCommerce version 3.4.4 Update
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 21, 2018 at 14:55

    Hello,

    FTP access is not correct. Please, check it and provide us with correct credentials.

    Regards

    #198320 Copied In reply to: Filters not visible anymore after Legenda update to 3.8
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 21, 2018 at 14:25

    Hello, @kybalio

    Unfortunately, we can’t login to your site http://prntscr.com/kl8a4c
    So, provide the correct link to your Dashboard and also FTP access to your site.

    Regards

    #198319 Copied In reply to: Theme Update
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 21, 2018 at 13:27

    Hello,

    All the available settings for the brand permalinks you can find in Settings > Permalinks > 8theme permalink settings and Optional http://prntscr.com/kl7gzp .

    Regards

    #198318 Copied In reply to: Brands links with pageid
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 21, 2018 at 13:27

    Hello,

    All the available settings for the brand permalinks you can find in Settings > Permalinks > 8theme permalink settings and Optional http://prntscr.com/kl7gzp .

    Regards

    #198317 Copied In reply to: Brands links with pageid
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 21, 2018 at 13:23

    Hello,

    We have fixed opacity for the sublist. If you want to change opacity for the menu link you can do this in custom CSS http://prntscr.com/kl7egc

    Regards

    #198316 Copied In reply to: change color menu at mobile menu
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 21, 2018 at 13:11

    Hello,

    etheme.js and etheme.min.js files include the code of the mobile menu.

    Regards

    #198315 Copied In reply to: Page Speed – issue on mobile
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 21, 2018 at 12:54

    Not at all. Hope you’ll solve this problem.

    Regards

    #198313 Copied In reply to: Annoying transition to Single Product Page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 21, 2018 at 11:28

    Hello,

    I’m sorry but your issue is related to display:none/display:block style that is added by the script of the plugin I suppose for the legacy-itemprop-offers div and it happens not just with our theme but even with the default one https://gyazo.com/db2c55f4c3747385fab33bff17b4700d

    Regards

    #198310 Copied In reply to: Annoying transition to Single Product Page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 20, 2018 at 16:23

    Hello,

    Sorry, this one also does not work. Can you create the special user for us and just disable it once we finish?

    Regards

    #198290 Copied In reply to: Annoying transition to Single Product Page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 20, 2018 at 16:14

    Hello,

    Can you please, provide server error logs and also temporary Dashboard and FTP access to your site?

    Regards

    #198289 Copied In reply to: Connection Issue WP Bakery Page Builder
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 20, 2018 at 15:43

    Hello,

    footer.php file. Changed device width for the special class.

    Regards

    #198287 Copied In reply to: Show loader icon until site loading for mobile
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 20, 2018 at 15:40

    Hello,

    Check now.

    Regards

    #198286 Copied In reply to: BIG PROBLEM WITH THE VARIATION IMAGES IN MY PRODUCT
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 20, 2018 at 15:07

    Hello,

    Check now, please.

    Regards

    #198284 Copied In reply to: Show loader icon until site loading for mobile
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 20, 2018 at 14:32

    Hello,

    Unfortunately, at this moment we don’t have the ready solutions for you. We are working on new theme update (5.0) that will include speed optimization options and improved code. If you don’t want to wait for the update we are ready to give you refund.

    Regards

    #198282 Copied In reply to: Google – Test My Site
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 20, 2018 at 14:26

    Hello,

    I don’t see the sidebar on your products page. Can you, please, provide me with temporary Dashboard and FTP access to your site to check the problem?

    Regards

    #198279 Copied In reply to: Filters not visible anymore after Legenda update to 3.8
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 20, 2018 at 14:21

    Hello,

    Go to Theme Options > Typography > and choose font for the elements you need http://prntscr.com/kkstwg

    Regards

    #198278 Copied In reply to: fonts google
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 20, 2018 at 13:00

    Hello,

    1) Provide, please, screenshot of the price that you want to change. Maybe we are talking about different things.

    2) Do you use cache plugin or CDN? Clear both once you made changes. If you use CDN then exclude wp-content/uploads/xstore/options-style.min.css file from caching.

    3) If it does not help provide us with temporary Dashboard access.

    Regards

    #198276 Copied In reply to: Unit Price Textsize
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 20, 2018 at 12:54

    Hello,

    We don’t see 3 times transition for that information. Only 1 https://gyazo.com/bc55fc37ee7d089a78029661a831eb90
    Access to Dashboard is wrong and we can’t check if you have the same effect with the default theme because our theme does not have any special things for that info because that info is added by the third-party plugin. So, provide the correct Dashboard access, please.

    Regards

    #198274 Copied In reply to: Annoying transition to Single Product Page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 20, 2018 at 12:46

    Hello,

    Please, provide us with temporary Dashboard and FTP access to your site to check.

    Regards

    #198273 Copied In reply to: Show loader icon until site loading for mobile
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 20, 2018 at 12:42

    Hello,

    Unfortunately, this is how WP works, we sent you link to official docs of the WP with the detailed explanation of this action. Probably you need to allow using the admin-ajax.php file, exclude it from the list of locked files and folders.

    Regards

    #198272 Copied In reply to: Quick view issue
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 20, 2018 at 09:21

    Hello,

    Problem is related to the PHP version that you use. TheLeader has compatibility issues with PHP 7.x.
    We can get you the refund for TheLeader theme and would like to draw your attention to XStore theme https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546 . XStore is the more advanced theme that is compatible with PHP 7.x and also WooCommerce 3.4.x. Besides XStore includes a number of cool plugins and has a lot of versions.

    Regards

    #198254 Copied In reply to: Theme Options > Header Tab is Blank
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 18, 2018 at 13:06

    You are welcome!

    Regards

    #198231 Copied In reply to: IMAGE RESPONSIVE
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 18, 2018 at 13:06

    You are welcome!

    Regards

    #198230 Copied In reply to: not load images
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 17, 2018 at 13:22

    Hello,

    6) Check now.

    8) Follow the WC plugin docs to remove that tab https://docs.woocommerce.com/document/editing-product-data-tabs/

    9)It was because of code in custom CSS

    .page-content {
    padding-top: 0px;
}

    I have removed it.

    10) You can disable/enable them in Theme Options > Single product.

    12) To place wishlist button next to the add to cart http://prntscr.com/kjrf4i

    Regards

    #198213 Copied In reply to: Product Page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 17, 2018 at 12:59

    Hello,

    1. Check now.

    2. Legenda theme does not have such cart layout.

    3. Legenda does not have FB login option. XStore theme has. So, you can draw your attention to XStore https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546
    Also, XStore has better RTL styles.

    Regards

    #198212 Copied In reply to: Shopping cart
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 17, 2018 at 11:15

    Hello,

    Unfortunately, there is no such option in our theme. You can either use plugin or order additional customization service.

    Regards

    #198205 Copied In reply to: Order Bump
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 17, 2018 at 11:11

    Hello,

    Try to add the following code in child theme style.css and clear cache

    body.js-preloader {
        visibility: hidden;
        opacity: 0
    }

body.js-preloader.page-loaded {
        visibility: visible;
        opacity: 1
    }

    Regards

    #198204 Copied In reply to: Show loader icon until site loading for mobile
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 17, 2018 at 08:47

    Hello,

    If you prefer Massive Addons you can try image grid http://massive.mpcthemes.net/grid-image/
    http://prntscr.com/kjnu3c

    Regards

    #198200 Copied In reply to: How to create a gallery
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    Viewing 23,220 results - 23,191 through 23,220 (of 30,337 total)
Viewing 30 posts - 23,191 through 23,220 (of 30,337 total)
1 2 3 … 773 774 775 … 1,010 1,011 1,012

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