Connection Issue WP Bakery Page Builder - by Monique

This topic has 2 replies, 2 voices, and was last updated 5 years, 8 months ago ago by Olga Barlow

  • Avatar: Monique
    Monique
    Participant
    August 20, 2018 at 14:51

    Hi there,

    There seems to be an issue with the WP Bakery Page Builder all of a sudden?

    When trying to edit in the backend we cannot open the “edit this row” we are faced with a loading symbol and nothing loads, so i cannot edit the content.

    I see there is a new version of the plugin, but this hasn’t come with the update?

    If you could please check this.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 20, 2018 at 16:14

    Hello,

    Can you please, provide server error logs and also temporary Dashboard and FTP access to your site?

    Regards

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