• 

  Joey

  Participant

  January 31, 2019 5:56 pm

  Randomly, my shop goes empty and no products appear. When I check the products individually they are still appear at their individual pages, and they also appear on their proper category pages, but the shop still remains empty.

  I go to my permalinks section and re-save settings and then products appear on the shop page again. Aside from myself, no one has access to this WordPress Settings panel. What is going on? How do I remedy this without having to constantly check the site and when it happens log in to re-save settings?

  Theme version: 5.1.5

  WooCommerce version: 3.5.4

  

  Content is visible for topic creator and
  support staff only.

  #208364 copied to clipboard

  Like
  

  Olga Barlow

  Support staff

  January 31, 2019 7:15 pm

  Hello,

  .htaccess file could affect the permalinks structure. Contact your hosting provider and ask if that file could be changed by the server system. This option is not related to our theme, permalinks are default WordPress settings.

  Regards

  #208373 copied to clipboard

  Like
Viewing 2 results
1 through 2 (of 2 total)