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Viewing 30 posts - 22,141 through 22,170 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 26, 2019 at 13:29

    Hello,

    If you have problems with the default WooCommerce options even when the default Storefront theme is enabled then you need to contact WooCommerce plugins support. We can help you only in case the problem appears only when our theme is enabled or with XStore theme options.

    I have added the product to category and it appeared on the frontend. Seems problem was caused by the empty category.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 26, 2019 at 13:22
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 26, 2019 at 13:18

    Hello,

    These options are WooCommerce options + WPML. Do you have this issue only when our theme is activated? Have you contacted WPML support about help with correct permalinks options when the WPML plugin is enabled?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 26, 2019 at 12:25

    Hello,

    Seems this is WPML glitch because they do not change the default content of the admin texts. We removed http://prntscr.com/n333ha and re-added that field to translation http://prntscr.com/n333nr and content appeared updated http://prntscr.com/n333z2

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 25, 2019 at 11:36

    Hello,

    Yes, you can do this because these messages are just notices, not the errors or warnings. We think plugin authors will fix them in next updates.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 25, 2019 at 11:10

    Hello,

    Unfortunately, there is no option to enable different types of checkout for 2 different pages at the same time. Also, WooCommerce allows choosing only one page as the main checkout page in WC options http://prntscr.com/n2kcle

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 25, 2019 at 11:04

    Hello,

    Seems you did not read my previous answer to this question:
    don’t use visual tab while editing the shortcode! https://gyazo.com/9bd5db634b50aeb7678bd9caa2da1e8b
    Edit the shortcode and add the link at the HTML tab http://prntscr.com/n2k85z It’s not allowed to use HTML tags inside the shortcode attributes http://prntscr.com/n2k9k3

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 22, 2019 at 14:38

    Hello,

    FTP works, thanks. I’ll inform you once we fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 22, 2019 at 12:21

    Hello,

    It’s very strange that they load theme styles there and don’t have their own bg styles for the button. Ok, we added custom to fix this problem. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 22, 2019 at 12:11

    Hello,

    I don’t understand how this should look. That option means that if the user has a lot of the description at the right side and a lot of the space below the product image before the product tabs then the user can enable Sticky image option and image will follow the user over that white space. If there is no space below the image when the description is not too long then there is no need to move the image. Do you want to make image stick and display it even over the description and products https://gyazo.com/98efa885b5c758b5e6ade1ed242166ab It looks completely buggy, don’t you think? Or you meant something else? Explain, please, in more details.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 22, 2019 at 11:58

    Hello,

    There is no option in the WooCommerce plugin to remove these fields by default. But you can use WooCommerce Checkout manager plugin to compose checkout fields according to your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 22, 2019 at 10:30

    Hello,

    You are right the problem is that default import includes the import of the project and projects of the gym version are missing because of this. But probably we’ll add one example of the gym project to gym version import. It will be included in the next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 21, 2019 at 16:49

    Hello,

    There are few ways to create this slider:
    1) Create brands at Products > Brands. Use thumbnails to add the brand logo. After that add the WPBakery Brands element http://prntscr.com/n11x4m

    2) Use the Image gallery element http://prntscr.com/n11xjk and add the images and links for them if you need.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 21, 2019 at 16:45

    Hello,

    Done.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 21, 2019 at 13:41

    Hello,

    This is the project page (Portfolio > Projects).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 21, 2019 at 11:49

    Hello,

    Sorry but seems it was not changed as we can see from the WC status page http://prntscr.com/n0x5a7

    Contact your hosting provider to make sure that this value was increased in the right way.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 21, 2019 at 11:42

    Hello,

    Sure. Massive Addons plugin should be enabled because we used plugin options for the row to add the image. Here is the code

    [vc_row equal_height="yes" enable_first_overlay="true" first_overlay_opacity="100" first_background_type="image" first_background_image="5258" first_background_position="top-right" first_background_size="contain" el_class="gym-trainer" css=".vc_custom_1481732251595{margin-bottom: -2.86em !important;padding-top: 4vw !important;}"][vc_column width="7/12" css=".vc_custom_1481729027091{padding-bottom: 5vh !important;background-color: rgba(255,255,255,0.2) !important;*background-color: rgb(255,255,255) !important;}"][vc_custom_heading text="Trener Boxing" font_container="tag:h5|font_size:18px|text_align:left|color:%238ecc3b" use_theme_fonts="yes"][vc_row_inner][vc_column_inner offset="vc_hidden-xs"][vc_custom_heading text="Thomas Denilsson" font_container="tag:h2|font_size:60px|text_align:left|color:%23262626" use_theme_fonts="yes"][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner offset="vc_hidden-lg vc_hidden-md vc_hidden-sm"][vc_custom_heading text="Thomas Denilsson" font_container="tag:h2|font_size:50px|text_align:left|color:%23262626" use_theme_fonts="yes"][/vc_column_inner][/vc_row_inner][follow align="left" facebook="#" twitter="#" instagram="#" google="#" pinterest="#"][vc_column_text css=".vc_custom_1481637594538{margin-bottom: 22px !important;}"]
    <div class="trainer-characteristic-caption">Experience:</div>
    <div class="trainer-characteristic-caption-left">10 years.</div>
    [/vc_column_text][vc_column_text css=".vc_custom_1481637601788{margin-bottom: 22px !important;}"]
    <div class="trainer-characteristic-caption">Phone Number:</div>
    <div class="trainer-characteristic-caption-left">+11 12 269 78 55</div>
    [/vc_column_text][vc_column_text css=".vc_custom_1481637627857{margin-bottom: 22px !important;}"]
    <div class="trainer-characteristic-caption" style="margin-bottom: 4px;">Biography:</div>
    <div style="clear: both;">
    
    Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmodothr tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minimsaqu veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip exeacomon modo consequat. Duis aute irure dolor in reprehenderit in voluptate velitada esse cillum dolore eu fugsaiat nulla pariatur excepteur sinta esse cillum dolore a esse cillum dolore.</div>
    [/vc_column_text][vc_column_text css=".vc_custom_1481637843849{margin-bottom: 22px !important;}"]
    <div class="trainer-characteristic-caption" style="clear: both; float: none;">Skills:</div>
    [/vc_column_text][mpc_progress value="100" thickness="2" background_color="rgba(38,38,38,0.2)" title_font_color="#262626" title_font_size="18" title_font_transform="none" title_font_align="left" title="Boxing" title_padding_divider="true" title_padding_css="padding-top:4px;padding-bottom:7px;" value_font_color="#262626" value_font_size="18" value_font_align="right" progress_background_type="gradient" progress_background_gradient="#2b93e2||#8ecc3b||0;100||90||linear"][mpc_progress value="85" thickness="2" background_color="rgba(38,38,38,0.2)" title_font_color="#262626" title_font_size="18" title_font_transform="none" title_font_align="left" title="Weightlifting" title_padding_divider="true" title_padding_css="padding-top:4px;padding-bottom:7px;" value_font_color="#262626" value_font_size="18" value_font_align="right" value_number="85" progress_background_type="gradient" progress_background_gradient="#2b93e2||#8ecc3b||0;100||90||linear"][mpc_progress value="75" thickness="2" background_color="rgba(38,38,38,0.2)" title_font_color="#262626" title_font_size="18" title_font_transform="none" title_font_align="left" title="Personal trening" title_padding_divider="true" title_padding_css="padding-top:4px;padding-bottom:7px;" value_font_color="#262626" value_font_size="18" value_font_align="right" value_number="75" progress_background_type="gradient" progress_background_gradient="#2b93e2||#8ecc3b||0;100||90||linear"][mpc_progress value="80" thickness="2" background_color="rgba(38,38,38,0.2)" title_font_color="#262626" title_font_size="18" title_font_transform="none" title_font_align="left" title="Ourdoor trening" title_padding_divider="true" title_padding_css="padding-top:4px;padding-bottom:7px;" value_font_color="#262626" value_font_size="18" value_font_align="right" value_number="80" progress_background_type="gradient" progress_background_gradient="#2b93e2||#8ecc3b||0;100||90||linear"][/vc_column][vc_column width="5/12"][/vc_column][/vc_row]

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 21, 2019 at 11:40

    Hello,

    Yes, I have changed the links. You can change them for the other language but make sure that plugin is disabled while you editing the static block because you’ll get the same problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 21, 2019 at 11:37

    Hello,

    This type of layout includes the breadcrumbs in the product content, see the demo https://xstore.8theme.com/demos/hipster/shop/woman/long-sleeved-top/

    I have removed the padding before the breadcrumbs (custom styles in child theme style.css) but I can’t move them to default place below the header. If you prefer that variant then choose the default layout for your product.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 21, 2019 at 11:29

    Hello,

    Please, create the new topic for the new question because if you ask about different questions in one topic it could cause misunderstanding.

    If you go to Appearance > Widgets > Copyrights area you’ll see the menu widget there that displays these links. So, to change the links go to Appearance > Menus > edit the menu items that are included in the menu that used in the copyrights widget area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 21, 2019 at 11:21

    Hello,

    1) If you use the image as the bg image for the slider + background size “cover” you need to understand that image will be cropped on different devices because background size “cover” works in this way https://cssreference.io/property/background-size/
    2) We would recommend you to try the Revolution Slider to create slider and there you’ll be able to manage the grid size for the mobile device and desktop https://www.themepunch.com/revslider-doc/slider-setup/#slidelayout

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 21, 2019 at 11:08

    Hello,

    1) Update theme to version 5.1.6.1.
    2) Try to add height in the Popup options and check if it fixes the issue http://prntscr.com/n0wkhe
    Let me know about results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 21, 2019 at 10:50

    Hello,

    Why do you tell me that you enabled the option if you did not http://prntscr.com/n0wbc4 ?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 20, 2019 at 15:42

    Hello,

    Provide also link to page where we’ll be able to check the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 20, 2019 at 15:32

    Hello,

    Theme update should not cause this issue. Check the server error logs, do you have any errors there? Maybe it helps to understand what is the reason of the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 20, 2019 at 11:09

    Hello,

    Upload your image to dropbox or similar and share link. Also, you can use Lightshot Screenshot extension to share your screenshots.

    1) We can’t reproduce the issue but I suppose that lazy loading of the element may be the reason of the issue. I have disabled this option. Try now and let me know if you still have the Ajax error.
    2) That element displays the Categories + subcategories by default and if you set limit you’ll get the View all link. Use Product Categories element http://prntscr.com/n0eph4 instead of the Product categories list.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 20, 2019 at 10:45

    Hello,

    Problem is caused by Maintenance plugin. Once plugin is disabled link is correct to
    mi-cuenta/contrasena-perdida/ Contact plugin author to fix the problem, our support is not responsible for this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 20, 2019 at 10:31

    Hello,

    We’d love to help you optimize your site but that is outside the scope of our support. I can give you just the main tips but every site is individual.
    General site speed depends on many factors. Below you’ll find the main of them

    1) Plugins. When you have multiple plugins installed and activated on your site, it can slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugin that you don’t use. The more plugins you use, the slower it will be.

    2) Caching. The most important part of optimizing your site is caching. Combine cached page with gzip compression to get better results. We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
    Also, a very good plugin is WP Rocket, but it’s paid.

    3) Images. Use optimized images only otherwise you will have big images and slow loading time. Do not upload larger images than what is needed. When you use image editing tool like Photoshop don’t save images without using the option “Save For Web”.
    There are different ways on how to compress images. Use special services or WordPress plugins to optimize your images for decreased loading times:
    – tinypng.com
    – Compressor.io
    – Kraken.io
    – Ewww Image Optimizer
    – Smush Image Compression and Optimization plugin

    4) Server/Hosting.
    Sometimes slow speed can be a result of your hosting service. If you have checked the above items and the site is still slow, the most likely it is a server/hosting issue. Contact your host and discuss it with them. Because even with the default WP theme site speed could be slow.

    In case you need professional help with site optimization you may contact wpkraken team because unfortunately, that is outside the scope of our support.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 19, 2019 at 19:16

    Hello,

    Provide temporary Dashboard access to your site to check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 19, 2019 at 19:15

    Hello,

    Go to Theme Options > General > Static block > On.

    Regards

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Viewing 30 posts - 22,141 through 22,170 (of 30,337 total)
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