Return to previous page

Quick View is broken in Firefox - by Grego

This topic has 8 replies, 4 voices, and was last updated 5 years ago ago by Rose Tyler

Grego

Participant

March 21, 2019 at 03:37

I’m using Xstore theme and invoking Quick View on a product doesn’t actually produce the Quick View popup. Instead it gives a flat line. Anybody have a fix? Is this a setting?

Screen shots before and after invoking Quick View:
https://prnt.sc/n0rynm
https://prnt.sc/n0ryw6

I’m using the latest version of Firefox to verify this actually happens as initially reported by a test user.

#211239 Copied Theme version: Version 5.1.5 WooCommerce version: 3.5.4

7 Answers

Olga Barlow

Support staff

March 21, 2019 at 11:08

Hello,

1) Update theme to version 5.1.6.1.
2) Try to add height in the Popup options and check if it fixes the issue http://prntscr.com/n0wkhe
Let me know about results.

Regards

#211254 Copied

Grego

Participant

March 22, 2019 at 05:50

I updated the theme to the latest 5.1.6.1 and turned on popup (it was off previously) and then set to 500. No effect. I turned it back off and found Quick view dimensions (width and height). I set to 900 and 300. It kind of works but you have to resize the window or inspect for it to display the image. See screenshots. Again this is Firefox only problem. Please advise.

After invoking Quick View: https://prnt.sc/n1a4jp
After resizing browser window or inspecting: https://prnt.sc/n1a4qr

#211276 Copied

Rose Tyler

Support staff

March 22, 2019 at 08:33

Hello,

Please provide temporary wp-admin and FTP access.

Regards

#211282 Copied

Grego

Participant

March 22, 2019 at 23:05

Private messaged you.

Please contact administrator
for this information.

#211333 Copied

Muhammad Zaki

Support staff

March 24, 2019 at 13:58

Hi there,

Thanks for the reply. If you need our email for opening the access, please, use this one: 8themes@gmail.com

Look forward to your details in Private content.

Regards

#211347 Copied

Grego

Participant

April 16, 2019 at 06:28

Consider this one closed. I was able to add this global CSS change to fix this in FireFox browser.

.swiper-wrapper.main-images {
height: 100% !important;
}

#212454 Copied

Rose Tyler

Support staff

April 16, 2019 at 07:45

Hello,

Thanks for letting us know.
Feel free to ask if you have any other questions.

Regards

#212463 Copied
Viewing 8 results - 1 through 8 (of 8 total)