Quick View is broken in Firefox

• 

  Grego

  |

  Participant

  | March 21, 2019 at 3:37 am

  I’m using Xstore theme and invoking Quick View on a product doesn’t actually produce the Quick View popup. Instead it gives a flat line. Anybody have a fix? Is this a setting?

  Screen shots before and after invoking Quick View:
  https://prnt.sc/n0rynm
  https://prnt.sc/n0ryw6

  I’m using the latest version of Firefox to verify this actually happens as initially reported by a test user.

  Site URL: hidden

  Theme version: Version 5.1.5

  WooCommerce version: 3.5.4

  #211239 copied to clipboard
  

  Olga Barlow

  |

  Keymaster

  | March 21, 2019 at 11:08 am

  Hello,

  1) Update theme to version 5.1.6.1.
  2) Try to add height in the Popup options and check if it fixes the issue http://prntscr.com/n0wkhe
  Let me know about results.

  Regards

  #211254 copied to clipboard
  

  Grego

  |

  Participant

  | March 22, 2019 at 5:50 am

  I updated the theme to the latest 5.1.6.1 and turned on popup (it was off previously) and then set to 500. No effect. I turned it back off and found Quick view dimensions (width and height). I set to 900 and 300. It kind of works but you have to resize the window or inspect for it to display the image. See screenshots. Again this is Firefox only problem. Please advise.

  After invoking Quick View: https://prnt.sc/n1a4jp
  After resizing browser window or inspecting: https://prnt.sc/n1a4qr

  #211276 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | March 22, 2019 at 8:33 am

  Hello,

  Please provide temporary wp-admin and FTP access.

  Regards

  #211282 copied to clipboard
  

  Grego

  |

  Participant

  | March 22, 2019 at 11:05 pm

  Private messaged you.

  

  Content is visible for topic creator and
  support staff only.

  #211333 copied to clipboard
  

  Helen Smith

  |

  Keymaster

  | March 24, 2019 at 1:58 pm

  Hi there,

  Thanks for the reply. If you need our email for opening the access, please, use this one: 8themes@gmail.com

  Look forward to your details in Private content.

  Regards

  #211347 copied to clipboard
  

  Grego

  |

  Participant

  | April 16, 2019 at 6:28 am

  Consider this one closed. I was able to add this global CSS change to fix this in FireFox browser.

  .swiper-wrapper.main-images {
  height: 100% !important;
  }

  #212454 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | April 16, 2019 at 7:45 am

  Hello,

  Thanks for letting us know.
  Feel free to ask if you have any other questions.

  Regards

  #212463 copied to clipboard
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