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Topic: Quick View is broken in Firefox

Grego

Participant

March 21, 2019 3:37 am

I’m using Xstore theme and invoking Quick View on a product doesn’t actually produce the Quick View popup. Instead it gives a flat line. Anybody have a fix? Is this a setting?

Screen shots before and after invoking Quick View:
https://prnt.sc/n0rynm
https://prnt.sc/n0ryw6

I’m using the latest version of Firefox to verify this actually happens as initially reported by a test user.
Site URL: hidden
Theme version: Version 5.1.5
WooCommerce version: 3.5.4

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Olga Barlow

Support staff

March 21, 2019 11:08 am

Hello,

1) Update theme to version 5.1.6.1.
2) Try to add height in the Popup options and check if it fixes the issue http://prntscr.com/n0wkhe
Let me know about results.

Regards

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Grego

Participant

March 22, 2019 5:50 am

I updated the theme to the latest 5.1.6.1 and turned on popup (it was off previously) and then set to 500. No effect. I turned it back off and found Quick view dimensions (width and height). I set to 900 and 300. It kind of works but you have to resize the window or inspect for it to display the image. See screenshots. Again this is Firefox only problem. Please advise.

After invoking Quick View: https://prnt.sc/n1a4jp
After resizing browser window or inspecting: https://prnt.sc/n1a4qr

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Rose Tyler

Support staff

March 22, 2019 8:33 am

Hello,

Please provide temporary wp-admin and FTP access.

Regards

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Grego

Participant

March 22, 2019 11:05 pm

Private messaged you.

Content is visible for topic creator and
support staff only.

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Muhammad Zaki

Support staff

March 24, 2019 1:58 pm

Hi there,

Thanks for the reply. If you need our email for opening the access, please, use this one: 8themes@gmail.com

Look forward to your details in Private content.

Regards

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Grego

Participant

April 16, 2019 6:28 am

Consider this one closed. I was able to add this global CSS change to fix this in FireFox browser.

.swiper-wrapper.main-images {
height: 100% !important;
}

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Rose Tyler

Support staff

April 16, 2019 7:45 am

Hello,

Thanks for letting us know.
Feel free to ask if you have any other questions.

Regards

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