We have sent solution to your registration email. Try and let me know if it works.
Don’t forget to enable description in the Theme Options.
Regards
Olga Barlow
Participant
March 28, 2019 at 13:27
Hello,
Ok. I’ll inform you about developers’ answer.
Regards
Olga Barlow
Participant
March 28, 2019 at 13:25
You are welcome!
Regards
Olga Barlow
Participant
March 28, 2019 at 13:25
Hello,
1) Go to Page > Add new > create wishlist page with the following shortcode in the content [yith_wcwl_wishlist]
2) Go to YITH > Wishlist > choose newly created page http://prntscr.com/n44i1r
Regards
Olga Barlow
Participant
March 28, 2019 at 13:23
Hello,
There is no way to enlarge the space on the shop grid http://prntscr.com/n44gth because we use the bootstrap grid system with the default space between items – 30px. To enlarge product images on the home page go to Appearance > Customize > WooCommerce > Product Images > change product image size from 300px to 450. Regenerate thumbnails to apply changes.
Regards
Olga Barlow
Participant
March 28, 2019 at 13:17
Hello,
There is no such option by default it’s possible to implement only by the additional customization. Submit customization request to customization team.
You had the horizontal direction of the gallery slides + 1 slide per view. I have changed the number of slides per view to 4 + direction – vertical. Check the gallery now.
Regards
Olga Barlow
Participant
March 28, 2019 at 10:21
Hello,
Thank you. Actually, plugin works if the archive description is enabled in Theme Options > Shop > Shop page layout > Shop Page Banner position > At the top of the products but plugin replace theme grid structure by another and it breaks the toolbar http://prntscr.com/n41es8
If you plan to use toolbar I’ll pass your request to our developers and they will take a closer look if they could make the plugin work with these theme features but I’m not sure if it’s possible because plugin changes the structure. In case you don’t plan to use this toolbar then I can just provide you CSS code to hide it. What is your decision?
Regards
Olga Barlow
Participant
March 27, 2019 at 18:45
You are welcome! I’m glad that my assistance was helpful for you.
Regards
Olga Barlow
Participant
March 27, 2019 at 18:18
Hello,
Ok. Let’s try. Upload plugin to cloud, enable access by link and share link to plugin archive in the Private content. Also, provide screenshot of options that you used for plugin settings.
Regards
Olga Barlow
Participant
March 27, 2019 at 18:15
Hello,
I see. It’s possible to create a similar layout. If you provide me Dashboard access I’ll be able to help you and create an example.
Regards
Olga Barlow
Participant
March 27, 2019 at 17:10
Hello,
Provide us with Dashboard and FTP access to your site to check the plugin files + theme files. We don’t have that plugin to test on our installations.
Regards
Olga Barlow
Participant
March 27, 2019 at 16:01
Hello,
Could you provide me a mockup of the page that you want to implement because I’m not 100 sure that understand how it should be?
Regards
Olga Barlow
Participant
March 27, 2019 at 15:54
Hello,
We thought that problem was related to one of the third-party plugins. Disabled them, checked the product and variations work. Enabled plugins but variations still work ok. Looks like it was some glitch.
Regards
Olga Barlow
Participant
March 27, 2019 at 13:57
Sorry, not sure if understand you. I meant: do you need any other help from our side or I can close the topic?
Regards
Olga Barlow
Participant
March 27, 2019 at 13:51
Hello,
Provide access to your Dashboard to check the settings.
Regards
Olga Barlow
Participant
March 27, 2019 at 13:50
Ok. Great. Feel free to contact us if you need assistance from our side after their answer.
Regards
Olga Barlow
Participant
March 27, 2019 at 13:49
Hello,
Ok. Great. Problem with editing is solved. Do you need any other help?
Regards
Olga Barlow
Participant
March 27, 2019 at 13:36
Hello,
We have made changes in your child theme files (woocommerce/archive-product.php )http://prntscr.com/n3m5t1 Check the category page now. Is that what you want?
Regards
Olga Barlow
Participant
March 27, 2019 at 12:33
Hello,
I have checked your site and don’t see any third-party link in header anymore. Have you sorted out?
Regards
Olga Barlow
Participant
March 27, 2019 at 12:30
You are welcome!
Regards
Olga Barlow
Participant
March 27, 2019 at 12:28
Hello,
You can write the custom code in the child theme but we are not responsible for the custom code you use there. Be attentive and make sure that your code is correct and do not cause the problems like “display:none” styles you added before for the admin blocks. In other words, if you customize theme you need to know what you are doing and what code you are using there. Changes in the child theme are outside the scope of our support.
We installed File Manager to check the code of the files because we did not have FTP. I have removed the plugin.
Regards
Olga Barlow
Participant
March 27, 2019 at 11:54
Hello,
Did you read my previous messaged? What do you mean by yes? I have asked about other things. Your problem was not caused by plugin. Problem caused by your custom code in child theme.
Regards
Olga Barlow
Participant
March 27, 2019 at 11:47
Take my apologies, you did not provide FTP and we removed wp-confing.php file by mistake while removing the error log file using the file manager. Could you. please, re-create wp-config file or provide us FTP access and DB name,user, pass to create it for you.
