Invalid purchase code

• 

  alder

  |

  Participant

  | March 22, 2019 at 10:35 pm

  I’m trying to activate my theme (freshly bought via envato) but purchase code doesn’t get recognized.
  I tried to deactivate Xstore Core plugin, as i read here on support forum, but nothing happened: “Purchase code is not valid.”
  Can you help me please?

  Site URL: hidden

  Theme version: 5.1.6.1

  WooCommerce version: 3.5.7

  #211332 copied to clipboard
  

  Eva Kemp

  |

  Keymaster

  | March 23, 2019 at 8:32 am

  Hi there

  The latest version of XStore Core plugin is available here – https://www.8theme.com/downloads/
  Regards.

  #211336 copied to clipboard
  

  alder

  |

  Participant

  | March 26, 2019 at 3:27 pm

  My problem is I can’t activate Automatic Update Setup of Xstore theme…
  anyway, i updated Xstore Code Plugin and still get “Purchase cose is not valid”

  #211461 copied to clipboard
  

  Olga Barlow

  |

  Keymaster

  | March 26, 2019 at 6:12 pm

  Hello,

  Provide us with temporary access to your Dashboard and FTP. We’ll check the problem.

  Regards

  #211470 copied to clipboard
  

  alder

  |

  Participant

  | March 30, 2019 at 5:00 pm

  Here you are

  

  Content is visible for topic creator and
  support staff only.

  #211757 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | April 1, 2019 at 9:29 am

  Hello,

  Sorry for the delay due to the weekends.
  Please check credentials – http://prntscr.com/n5rihh https://prnt.sc/n5rile

  Regards

  #211808 copied to clipboard
  

  alder

  |

  Participant

  | April 7, 2019 at 4:15 pm

  I just regenerated the password for you

  

  Content is visible for topic creator and
  support staff only.

  #212088 copied to clipboard
  

  Olga Barlow

  |

  Keymaster

  | April 8, 2019 at 10:33 am

  Hello,

  Your theme is activated http://prntscr.com/n8zozf
  Probably you tried to activate Subscriptio plugin using theme purchase code http://prntscr.com/n8zonc
  Please, read article about bundled plugins https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

  “Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. ”
  https://xstore.helpscoutdocs.com/category/9-plugins

  Also, don’t keep plugins enabled if you don’t use its functionality. Every additional plugin slows down your site a little bit because it calls additional styles and scripts.

  Regards

  #212130 copied to clipboard
  

  alder

  |

  Participant

  | April 11, 2019 at 7:47 pm

  Thank you,!

  #212311 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | April 12, 2019 at 6:56 am

  Hello,

  You’re welcome!

  Regards

  #212320 copied to clipboard
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