Hello,
You can use WooCommerce Hooks if you want to change the order of the elements on the single product page or add any code https://businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/
Regards
Hello,
You can use WooCommerce Hooks if you want to change the order of the elements on the single product page or add any code https://businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/
Regards
Hello,
You are welcome.
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Hello,
Follow the link I provided ( https://wpkraken.io/?ref=8theme ) and press get started button to submit request http://prntscr.com/n937ya
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Hello,
Strange random problem.
We have passed your problem to our developers and inform you once we get the answer from them.
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Hello,
We can help you only with existing theme options. If you need additional customization, please, submit customization request to WPKraken team.
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Hello,
1) Does plugin meta description work ok with the default theme? Have you contacted the plugin author about this issue?
2) Seems this is theme bug. We have passed it to our developers to fix in theme update.
Regards
Hello,
1) Probably your site was indexed before you added meta description using “All in SEO” plugin. Try to re-index home and contact pages.
2)Do you have any image in the product gallery uploaded for this product? Provide screenshot of the Dashboard area of the featured image and product gallery http://prntscr.com/n8zvcx
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Hello,
Your theme is activated http://prntscr.com/n8zozf
Probably you tried to activate Subscriptio plugin using theme purchase code http://prntscr.com/n8zonc
Please, read article about bundled plugins https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
“Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. ”
https://www.8theme.com/documentation/xstore/plugins/included-plugins/
Also, don’t keep plugins enabled if you don’t use its functionality. Every additional plugin slows down your site a little bit because it calls additional styles and scripts.
Regards
Hello,
1) Yes, I have told you that 5.0 is a major update and the updated version of XStore theme comes with changed styles of typography, check the demo https://xstore.8theme.com/
There is no problem with the menu (font family, size, weight are the same) because you can change them via Theme Options > Typography > Menu. I have added some custom to get back product titles, footer font styles. Check if this is ok for you.
2) You can add your custom code to child theme functions.php and also to child theme style.css. But don’t replace existing files, just add your custom code.
3) I’m not sure that understand your question. Could you explain in more details? To update theme on the production site you just need to update theme+plugins and after that go to Theme Options > Import/Export and import options code from the updated version.
You will need to update code in the child theme files if you get the notification about out of date WC files in child theme. Child theme is your custom theme we are not responsible for changes you make in that theme except changes that we did for you.
Regards
Hello,
1), 2) Read more about bundled plugins https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration.
The latest versions of the premium plugins that have been included in the XStore package can be located on the Downloads page.
3) We’ll release a new update soon. Meanwhile, you may ignore this message and just dismiss it.
Regards
Hello,
We are glad that you sorted out but we would recommend you to reduce the number of styles because you just repeat them. There is no need to add position absolute because it was already added in style.css of the parent theme, add only changed and additional rules. So custom should be
.header-search.act-default [role="searchform"] .btn {
font-family: arial;
font-weight: 600;
font-size: 13px;
padding: 4px;
color: #fff;
text-transform: capitalize;
border-bottom-right-radius: 4px;
border-top-right-radius: 4px;
}
Regards
Hello,
Some WooCommerce files were out of date after testing with the WC 3.6 RC https://prnt.sc/n6a63l and these files were edited. More information about WC changes and removed functions you can read here https://woocommerce.wordpress.com/2019/03/28/woocommerce-3-6-rc1/
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Hello,
This fix will be included in next theme update. We plan it after 11 April. So, wait for the update, please.
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Hello,
File that is out of date includes minor changes (actually commits) compare to the previous version, so just press dismiss link. WC plugin announced new update 11 April and we plan to release the new theme update after that.
Regards
P.S. For the headings where you plan the big font-size we would recommend Headings element + its responsive options http://prntscr.com/n7ivkr
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Hello,
WPBakery page builder does not have options to edit padding/margin for the mobile devices only. Use vw, vh,% instead of px units to get better results for both desktop and mobile device, or combine for example margin in px and padding in vw. Then you won’t get the critical difference. I have created an example.
Also, every column that includes content has the default WPBakery padding – 35px, use options to remove it if you don’t need it http://prntscr.com/n7ir9b
The same situation with the WPBakery elements, like text or image, for example. Elements have default margin-bottom that you can remove (set to 0) just using element settings and Design tab.
If you have row with columns and want vertically align content use Equal height + Content position options http://prntscr.com/n7ism9
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Hello,
Very likely you change the width and keep the default options for the desktop that inherits with from smaller, for example http://prntscr.com/n7i5hc If you change the width of the table then choose the individual width for the desktop device, for example http://prntscr.com/n7i65a
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You are welcome!
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Hello,
This is a very large image. Zoom script does not work with such large images and causes issue. Either disable zoom and use lightbox option http://prntscr.com/n7i3zh or upload smaller images (3000px at least).
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Hello,
Are you talking about Revolutions slider? Or about WPBakery column settings?
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Hello,
Done.
Regards
You are welcome.
Regards
Hello,
Check now. We have created correct child theme because you have child theme with renamed files and placed changes in child theme. (product-image.php file and style.css). Also, don’t forget to import Theme Options from dev site to prod site after production site update http://prntscr.com/n7gy52.
Regards
Hello,
Add these 2 IPs of our experts who will work on your problem.
176.98.70.175 and 176.98.69.38
Also, make sure that FTP pass is correct because it does not work at this moment
530 Login authentication failed
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Hello,
Some styles were changed (font-color, font-weight etc) but I see that main problem is product gallery that is disabled even if it’s enabled in theme options. Probably it’s because you are using WooCommerce Single Product Page Builder.
Provide FTP access to check the problem in more details.
Regards
Hello,
There is no special option for this but we can help you to implement it by custom CSS. Could you, please, provide screenshot of the page with the button where you want to do this (because we have different types of add to cart button on shop and single product) or maybe provide link to page. Tell us what size you want and we’ll send you code to change it.
Regards
Hello,
Install clear cache extension if you use Chrome, clear cache and check again https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn?hl=en
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Hello,
And FTP access, please.
Also, tell me if you tested the search when MA plugin is enabled and when it’s disabled?
Regards
Hello,
Glad to hear that you sorted out.
Check the docs how to use child theme https://developer.wordpress.org/themes/advanced-topics/child-themes/
Do the backup before any changes.
Move only changed styles to child theme style.css, move only changed files to child theme folder and keep the structure. Replace all the parent theme files by the original files of our theme from ThemeForest.
Regards
Hello,
We don’t have access to your Dashboard to check, so nope, don’t have any ideas. Try to disable third-party plugins one by one and check the frontend to find.
Regards