Forum Replies Created

Viewing 30 posts - 19,771 through 19,800 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 29, 2019 at 13:00

    Hello,

    You could try to play with column width using custom CSS but don’t forget that this is a table and if you change the column width it will be applied not just for the Envío but also for the product title cell http://prntscr.com/ppm5zv

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 29, 2019 at 12:32

    Hello,

    As I can see the Redux plugin is enabled and the product page http://prntscr.com/pplqj9 and the single product page http://prntscr.com/pplpkt are ok. So, could you provide us with link to page that is broken and also screenshot what exactly is not suitable for you for better understanding?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 29, 2019 at 12:24

    Hello,

    Shipping methods use the table HTML structure http://prntscr.com/ppllgk and you can’t push them below the Envio title without editing of the PHP files.
    If you want just to align then to left http://prntscr.com/ppllzp add the following code to Theme Options > Theme Custom CSS

    .cart-order-details .shop_table td .woocommerce-shipping-methods {
        text-align: left;
    }
    
    #shipping_method li {
        flex-direction: row;
    }
    #shipping_method input[type="radio"] + label {
        padding-left: 10px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 29, 2019 at 12:15

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 29, 2019 at 12:15

    Hello,

    Provide us with link to your Dashboard and screenshots of the FB settings https://developers.facebook.com/docs/apps/register in Private content area. We’ll check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 29, 2019 at 12:12

    Hello,

    It’s set to red in Theme Options > Header > Menu styling http://prntscr.com/pplenl Tried to change it to white and don’t see problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 29, 2019 at 11:49

    Hello,

    1) Provide us with temporary Dashboard access to your site to check the backend and give you the main tips to speed up the site.
    2) What issues with the RTL styles do you have? Describe them and maybe provide screenshots for better understanding. We’ll do our best to fix them.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 29, 2019 at 11:46

    Hello,

    Go to Products > Categories > edit the category and upload thumbnail image for the category.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 29, 2019 at 11:45

    Hello,

    1) Did you make changes directly in WooPress theme files? Did not you use the child theme?
    2) Provide us with Dashabord and FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2019 at 19:34

    Hello,

    Did you make any changes to theme files? Could you provide us with Dashabord and FTP access to your site?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2019 at 19:32

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2019 at 19:15

    Hello,

    You have updated XStore core plugin but left out of date theme version. Never update XStore core plugin wihtout theme update!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2019 at 19:12

    What about FTP?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2019 at 19:01

    Hello,

    Provide us with Dashboard access to your site. We’ll check what is missing and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2019 at 18:22

    Hello,

    Provide us with Dashboard and FTP access to your site to check and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2019 at 18:19

    Hello,

    I’m confused. Which one is correct:
    1) http://prntscr.com/pp9u1g
    2) http://prntscr.com/pp9u75
    Or provide me screenshot of the correct one and we’ll create it for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2019 at 17:54

    Hello,

    Is this header style http://prntscr.com/pp9h9l the correct one?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2019 at 17:41

    Hello,

    1) To edit banner go Pages > edit the home page and the row background http://prntscr.com/pp92ax
    2) “even after save is not showing” – Not just one element but all the elements on that page, and do not leave the element with the empty category field http://prntscr.com/pp9c8b Add the element only when you plan to show the category there. Then everything is ok http://prntscr.com/pp9dar

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2019 at 17:40

    Hello,

    I have updated theme to the latest version and imported the previously created header and site for me looks in the following way http://prntscr.com/pp99mt
    Could you tell me what things are still missing?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2019 at 17:37

    Hello,

    Could you, please, provide us with Dashboard and FTP access to your site to check the problem in more detail and help you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2019 at 17:12

    Hello,

    Not at all. We also wanted to add compatibility but with no luck.
    After activation, you get not the errors but notices, it’s a different thing. You can see them because developers enabled WP debug and forgot to disable it. I have disabled the WP debug, it hides notices but does not remove them. So, you can report and provide notices to plugin author, they should be able to fix them.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2019 at 16:53

    Hello,

    You just need to re-save the permalink (Settings > Permalinks) and everything works ok https://akademie-zukunft-mensch.com/shop/brand/pdf/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2019 at 16:45

    Hello,

    The problem appears because you rename theme every time you update it. Theme options are related to theme name and you lose them once rename theme. So, don’t do this! Keep the default name of the theme (and included plugins). If you need to update theme or plugin follow the documentation and use either FTP method or auto-update https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2019 at 13:05

    Hello,

    Check the custom code that you added to WordPress custom CSS http://prntscr.com/pp4q3h You added display:none for the buttons, so it’s not theme issue but your customization.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2019 at 12:51

    Hello,

    You are using the Product Category element on that page but there is no category with id 59 in the list of your categories http://prntscr.com/pp4hgr It creates fatal error http://prntscr.com/pp4ic4 Please, edit the page and choose the existing categories in the settings of every element and error will disappear.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2019 at 11:13

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2019 at 11:12

    Hello,

    We just re-saved the type of the attribute http://prntscr.com/pp31b2and everything is ok again. Not sure why this glitch happened.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2019 at 09:34

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2019 at 09:33

    Hello,

    Sorry for the delay. We tried to find a solution, tried suggested hook but it does not work for our element, unfortunately.
    We can’t add the compatibility of our element with that plugin. Use the default WooCommerce element that suggested the plugin author or maybe hire the developer to customize the default WooCommerce element to show products by tags.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 25, 2019 at 10:57

    Hello,

    We glad to hear that you sorted out and share your solution with other customers!
    Feel free to contact us if you need any other help.

    Regards

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Viewing 30 posts - 19,771 through 19,800 (of 30,337 total)
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