I having a major issue with my website design, some of the pages design is in ruin along with products pages. I started diagnosing issue by disabling plugin one by one and when I disabled “Redux Framework” everything when back to normal but ofcorse i have many other issue with that. Can you please help me.
please check “NEW ARRIVALS” “SHOP ALL” and “VINTAGE” to start.Site URL: hidden Theme version: 6.0.1 WooCommerce version: 3.7.1
1) Did you make changes directly in WooPress theme files? Did not you use the child theme?
2) Provide us with Dashabord and FTP access to your site.
Thanks a lot, I haven’t made any changes directly in the theme files.
As I can see the Redux plugin is enabled and the product page http://prntscr.com/pplqj9 and the single product page http://prntscr.com/pplpkt are ok. So, could you provide us with link to page that is broken and also screenshot what exactly is not suitable for you for better understanding?
You can see how these pages are appearing in above screen shot. This is happening on “NEW ARRIVALS” “SHOP ALL” and “VINTAGE”
Do you have any idea it could have happen because I never make any changes to template files. Also I am having this weird issue with this product
at the back-end all the details are different but on the front end it showing another product.
We do not manage the clients’ websites, so don’t have information how that happened.
We have passed your issue with the product to our developers and I’ll inform you once they fix the problem.
Check the description now.
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