Hello,

Polylang and WPML are 2 different plugins.
Point is that our theme does not use Display location because it has header builder that this option is unnecessary. WPML has language selector for the menu translation http://prntscr.com/pz0ctr but it seems Plylang is limited and needs Display menu location. That’s why I asked you to contact them to clarify how to be in case you need to translate the menu if theme does not have display location.

Regards

Hello,

It seems that height of the iframe is calculated by script of the plugin http://prntscr.com/pyzud9
Go to Appearance > Themes > install and enable the default WP theme (Storefront for example) and check if you have the same problem with the iframe when the default theme is activated. Let me know the results and screenshot how it looks with the default WP theme.

Regards

Hello,

You are welcome.

Regards

Hello,

If you want to disable sidebar for the blog page go to XStore > Theme Options > Blog > Blog Layout > Sidebar position.
If you want to replace default content of the sidebar by your own navigate to Appearance > Widgets > add widgets to the Main sidebar. To remove the default content just add the empty text widget to the main sidebar widget area.

Regards

Hello,

Custom tabs support HTML, so you can use custom tab content field to add the link tag.

Regards

Hello,

Try to add the following code to child theme style CSS or to Custom CSS adn let me know if it fix problem for you

.single-product-wide .product-images img, .single-product-wide .carousel-area {
    width: auto;
}

Regards

Hello,

Thank you for the access. We have passed your issue to our developers. I’ll inform you once they fix the issue.

Regards

Hello,

1)

Fatal error: Uncaught Error: Using $this when not in object context in /home/freeman/public_html/wp-content/themes/royal-child/functions.php

We are not responsible for code that you added to your child theme, so check the code and fix the error.
2)

Fatal error: Uncaught Error: [] operator not supported for strings in /home/freeman/public_html/wp-content/plugins/revslider/includes/framework/base-admin.class.php:71

You used out of date version of Revolution slider. We have updated the plugin. Check if you still have this type of error.

Regards

Hello,

Looks that something is wrong directly with that slider. We have created the new one http://prntscr.com/pyn0w3 and imported layers and it works fine. But the old one generated the js error even in the backend http://prntscr.com/pyn1vi and we are not sure why. So use the newly created slider.

Regards

Hello,

Could you, please, provide us with temporary Dashboard access to your site? Looks that some settings of header builder were not imported and we’ll change them according to our demo on your site.

Regards

Hello,

1) sale-flash.php file should be removed.
2) Replace (int) by (float). Or if you provide FTP access to your site we’ll be able to fix it for you. Also, fix will be included in the next theme update.

Regards

Hello,

We found that you use our of date and insecure version of PHP http://prntscr.com/pyiw7g and out of date version of DB http://prntscr.com/pyii7t Please, contact your hosting provider and update PHP and DB versions. After that reply back and we’ll take a closer look at why redux does not load files via https because it uses the default WP function and should.

Regards

Hello,

We have enabled the default WordPress theme (Storefont) and found that the same issue persists https://gyazo.com/84ea1bc6b7d3f674d08cf7b47869699e
It meant that our theme is not a reason of the problem. Maybe this is something with WordPress or WooCommerce, we are not sure. Try to check the server error log, maybe it will help you to sort out. Our support can help you only in case the problem is caused by our theme. Try to contact WordPress or WooCommerce plugin support to get help with issues related to default WP and plugin options.

Regards

Hello,

Problem was caused by your code http://prntscr.com/pt98ae
Why did you add these divs for the long description?
Once I removed them everything is fine.

Regards

Hello,

Ok. Keep this option disabled to avoid problem. If you need to optimize images you can use Tinypng service, it’s a very good way to optimise images.

Regards