Incompatibility with Woocommerce Custom Product Addons plugin

This topic has 5 replies, 3 voices, and was last updated 4 years, 5 months ago ago by Rose Tyler

  • Avatar: xtremewebsites
    xtremewebsites
    Participant
    November 5, 2019 at 00:31

    When a product has a custom field created by the Custom Product Addons plugin you can’t add to cart in the Quick View pop-up, only the product page.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 5, 2019 at 10:26

    Hello,

    Dashboard access is incorrect. Please, check and reply back with the correct one. We’ll check if this issue could be fixed from our side or if this is something that the plugin author should customize in plugin files.

    Regards

    Avatar: xtremewebsites
    xtremewebsites
    Participant
    November 5, 2019 at 17:24

    Hi There,

    I updated the password and the website login is now correct.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 5, 2019 at 22:04

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they find reason of the problem. Do not change the access before my next message.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2019 at 09:41

    Hello,

    Our theme uses ajax request to show the quick view window. The content of this block is loaded after the full page upload. Looks like this behavior is uninspected for the plugin functionality, so there is the issue. Please contact the authors of the plugin and ask to check this situation more deeply https://prnt.sc/ptlzbh

    Regards

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