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Viewing 30 posts - 19,471 through 19,500 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 17:41

    Hello,

    https://gyazo.com/79a052098233022514cd45fe0cfae9f3
    You are using cache plugin. Clear plugin cache.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 17:25

    Hello,

    Edit code as mentioned on the screenshot https://prnt.sc/q5o12e to remove duplication if the responsive option is disabled or enabled.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 17:19

    Hello,

    Fixed. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 17:18

    Hello,

    Point is that file exists in that folder, for example, http://prntscr.com/q5nsri
    So, contact your hosting provider to find out why it displays 404 for the files.
    Also, one of your plugins causes fatal error http://prntscr.com/q5nyh9
    Contact plugin author.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 16:51

    By the way, we have fixed issue with the preloader. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 16:49

    Hello,

    Looks that this is some Revolution slider glitch with the youtube video, we have imported the example from the Revolution slider package https://revolution.themepunch.com/wordpress-youtube-header/ but it does not work on your site even if the default theme is enabled, at the same time Vimeo video works fine https://gyazo.com/e7133fadd93f73d7c5229506b357c8c2
    Unfortunately, we can do nothing with this. You need to contact Revolution slider support to find out what is the reason of the problem because we are not plugin developers and don’t have advanced help for the plugin bugs. Or use vimeo/HTML5 video.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 16:41

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 13:47

    Hello,

    1) We use the default WooCommerce function to display related products and don’t have extra options for this https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/#section-3 Use Up-Sells slider instead of related products if you want to be able to choose the products to display. Or maybe look for additional plugins that would allow you to change the related products query type.

    2) This is the option for the related posts only.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 13:41

    Hello,

    1) Read the slider documentation https://www.themepunch.com/faq/how-to-change-the-timing-of-slides/
    2) Read the slider documentation on how to edit navigation https://www.themepunch.com/slider-revolution/navigation-editor/
    3) Edit carousel settings for the items space http://prntscr.com/q5k0vg
    4) There is no such option in revolution slider as we know. But you may also ask Revolution slider author in the comments area to be 100% sure.
    5) https://gyazo.com/f160fe302fe17d5f4fa10ca8518d7fff

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 13:31

    Hello,

    Sorry, I’m not sure that I understand you. What do you mean bu show variations, not attribute?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 13:28

    Hello,

    Yes, changes will be included to the theme update. Copy legenda theme and legenda-core plugin folders to your production to apply changes.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 13:26

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 13:24

    Hello,

    1) Looks that theme was activated on another site than you use it for now if you get “The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) ”
    Provide us with purchase code that you used for the activation of this site.
    2) There are no product images on the checkout page by default. Probably they are added by the third-party plugin that you use to compose the product. So, contact plugin author to get instructions on how to change thumbnails that they added to checkout page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 12:52

    Hello,

    Looks that Instagram element can’t get preview image for one of your feeds with the video http://prntscr.com/q5j804 Do you have any special settings for this feed?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 12:46

    Hello,

    You may go to the Downloads page of your ThemeForest account, download theme package and compare version of theme archive with the one you use (check the style.css file to find version). Let me know if you using the older version of theme on your site than the one on themeforest.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 12:44

    Hello,

    You are welcome.
    1) Yes, you can. You can use either video for the row background http://prntscr.com/q5j2x2 if you plan any text over the video or use Video player WPBakery element if you just want to add embed video to your page http://prntscr.com/q5j3fs
    2) Clear browser cache. We don’t see any issues with icons http://prntscr.com/q5j20a

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 12:37

    Hello,

    Go to Loco Translate > Plugins > XStore Core > create translation and translate all the necessary strings. We would be very grateful if you could send us theme and core plugin translation files once you finish to allow us to include them to theme package for other users.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 12:34

    Hello,

    7) Added to your child theme style.css
    11) Provide us with FTP access to check why this option does not work for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 12:21

    Hello,

    1) It’snot related to our theme. Go to WooCommerce settings and disable stock management if you don’t need it http://prntscr.com/q5ia7y
    2) Why do you use custom to hide breadcrumbs https://gyazo.com/62f54919419fb6b14bc0ca08b48d0943 If you don’t want to show them then go to Theme Options > Breadcrumbs > Breadcrumbs Style > disable, if you just hide content using that custom CSS you’ll still have breadcrumbs padding.
    3) Because there is no image that you used in your custom code http://prntscr.com/q5idv1
    4) Use header builder to change the image width and number of columns that it takes https://gyazo.com/10ec4fb8c5135d4e5255877e1b9b08fe
    5) Edit arrows and bullets navigation to change the color http://prntscr.com/q5ipgf Edit slide and button layer to change the button color for the revolution slider slide http://prntscr.com/q5iq4m
    6) Edit bullets CSS http://prntscr.com/q5iko1

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 11:44

    Hello,

    Seems you used the old version of the import. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 11:15

    Hello,

    1) There are 2 custom tabs already available for your products + 1 custom tab individual for every product http://prntscr.com/q5hkyl Is it not enough for you?

    2) If you still need more tab then add priority to your filter params, for example
    add_filter( 'woocommerce_product_tabs', 'woo_new_product_tab', 99 );

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 3, 2019 at 10:59

    Hello,

    1) If any warning persists even with the default theme it means that our theme is not the reason of the problem. Anyway, I logged in to help you with the second question and don’t see any warning anymore. Have you sorted out?
    2) As I have told you to change the color of the headings go to Theme Options > Typography > Content > Headings > change font color, watch the video if you don’t understand what I’m talking about https://gyazo.com/3a1686047603fde060cf4bfe9f8e5a3f

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 2, 2019 at 19:51

    Hello,

    Add the empty text widget to the Main sidebar widget area to remove the default content. Or edit the page and disable sidebar in the page settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 2, 2019 at 19:30

    Hello,

    Any of these 2 passwords work http://prntscr.com/q56xnd

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 2, 2019 at 19:26

    Hello,

    Provide us with WP Dashboard access to check and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 2, 2019 at 19:22

    Hello,

    What version of XStore theme and XStore Core plugin are you using now?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 2, 2019 at 19:11

    Hello,

    That’s not an error, that’s just warning. Anyway, the warning is not related to our theme because even with the default Storefront theme http://prntscr.com/q56ml3 and deactivated all the plugins http://prntscr.com/q56nu6 it still persists.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 2, 2019 at 19:04

    Hello,

    Would you be so kind to post all your issues using the ordered list and step by step to avoid misunderstanding because of number of questions in all your messages?

    1) There is no option to change the color. It could be done by custom CSS

    .widget-title, .widgettitle, .cart_totals > h2 {
        border-bottom-color: #c3ac53;
    }

    How to change the button color I told you in another topic that you created.
    2) To hide description tab and custom tab (shipping) just edit the product and remove the product description and clear the custom tab content http://prntscr.com/q56atx . Don’t add the long description for the products if you don’t need it.
    3) To remove share go to Theme Options > WooCommerce > Single product > Single product layout > Show Share Buttons > off.
    4) To edit go to Static Blocks > edit below the products static block using WPBakery page editor https://www.8theme.com/documentation/xstore/support/static-blocks/ To remove go to Appearance > Widgets > remove Static block widget from the After the products widget area.
    5) If you don’t need demo products go to Dashbaord > Products and remove all the unnecessary products. To change the product image edit the product and change the Featured image. To show only the necessary products in that section on the home page go to Pages > edit your Front page > edit the Producst element and using element settings choose the category or product type or product IDS or any other sorting options suitable for you.
    6) to change the out of stock label use the custom because there is no special option

    .stock.out-of-stock {
        background: #c9651a;
        color: #fff;
    }

    7) There is no option to change the color of the search input and search icon for mobile. Only by additional CSS customization.
    8) To change mobile menu icon color use the color option of the mobile header http://prntscr.com/q56gu9
    9) There is only option to upload size guide image http://prntscr.com/q56hv7 there are no additional options for the image limit width or height.
    10) Either go to Theme Option > WooCommerce > Single Product and choose the pre-created layout http://prntscr.com/q56j81 and keep Inherit in single product settings http://prntscr.com/q56iws or use Single product builder and compose your own layout.
    11) To disable product zoom go to Theme Options > WooCommerce > Single product . Single product layout > Zoom For Product Images > choose off.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 2, 2019 at 18:33

    Hello,

    Are you talking about categories in the Product categories list widget http://prntscr.com/q5640m
    Go to Appearance > Widgets > add the Product Categories widget to Shop sidebar widget area and make sure that you enabled “Hide empty categories” options in the widget settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 2, 2019 at 18:33

    Hello,

    Are you talking about categories in the Product categories list widget http://prntscr.com/q5640m
    Go to Appearance > Widgets > add the Product Categories widget to Shop sidebar widget area and make sure that you enabled “Hide empty categories” options in the widget settings.

    Regards

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Viewing 30 posts - 19,471 through 19,500 (of 30,337 total)
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