Hello,

You have disabled all the share options in Theme Options > Social Sharing but the share was still enabled in Theme Options > WooCommerce > Single product > Single product layout > Show Share Buttons. So, if you don’t want to use share both options should be disabled.

Regards

Hello,

Did you use clear installation to import demo or already had some content there?
Provide us with Dashboard access to your site. We’ll import the header and contacts page manually for you.

Regards

Hello,

1) To change the bg/text color for the buttons (Light, dark and active types) go to XStore > Theme Options > Styling and change the colors to what you need http://prntscr.com/q54l4n
2) Wishlist page was missing in plugin settings http://prntscr.com/q54jyl
3) Check the checkout button now.
4) You can change the inputs color at Theme Options > Styling http://prntscr.com/q54z8f
5) By default, WooCommerce displays one of the many standard PayPal icons. To change this icon, enter the following code into your child theme functions.php file, and change the URL in the quotes to match the image of your choice.

/* Change PayPal Icon */

function my_new_paypal_icon() {
    return '/wp-content/uploads/2017/04/paypal-icon.png';
}

add_filter( 'woocommerce_paypal_icon', 'my_new_paypal_icon' );

6) To change the Lost pass link color add the following custom to child theme style.css

a.lost-password {
    color: #020a22;
}

7) If you don’t use the breadcrumbs then add the margin for your header http://prntscr.com/q556ih
8) We added the custom code to change icon to child theme style.css. Check now.
9) To change the bg color of the sliders arrow go to Theme Options > Styling > Slider Arrows Color.
10) Product images size and proportions you can set in Appearance > Customize > WooCommerce > Product images

Regards

Hello,

1) I have passed your issue to our developers.
2) You did not translate theme http://prntscr.com/q5474k and XStore core plugin (Loco translation > Plugins > XStore core).
We have created translation files, so finish the translation, please.

Regards

Hello,

Every theme version required the appropriate version of the XStore Core plugin. So, you need to update not just a theme but XStore core plugin. That’s why we would recommend using Dashboard > Updates > and every time update both theme and plugin to the required versions.

Regards

Hello,

We have sent you example of the carousel slider to your registration email. Import archive at Revolution slider > Manual import http://prntscr.com/q515aq and study slider options.
To create that type of slider use the carousel type http://prntscr.com/q51719 and carousel settings http://prntscr.com/q517ks

Regards

Hello,

Watch video tutorial how to create footer https://youtu.be/KWAQRXZXsaw
Don’t forget to enable WPBakery for the static blocks https://www.8theme.com/demo/docs/royal/Widgets_and_Static_Blocks/Static_Blocks
Let me know if you still have problem with footer after that.

Regards

Hello,

That email was a notification about updating of theme price. It’s $39 because of the Black Friday and Cyber Monday sale. It’s not the update of the theme files.

Regards

Hello,

XStore is compatible with Elementor but if you want to use it you need to build pages content from scratch because all our demo content was created using WPBakery. Keep in mind that it’s very important to avoid mixing of the builders while editing your page, I mean that if you created page using WPBakery then don’t edit it using Elementor. If you created page using Elementor them don’t edit it with WPBakery.

Regards

Hello,

We have sent PSDs archive to your registration email.

Regards

Hello,

1) Add the following code to Theme Options > Custom CSS

@media only screen and (min-width:992px){
    .menu-main-container > ul:before, .menu-main-container > ul:after {
    content: '';
    display: table;
    clear: both;
}

.menu-main-container > ul {
    display: flex;
    justify-content: center;
}
}

2) This is preloader. If you want to disable it go to Theme Options > General > disable Site preloader option.

Regards

Hello,

1) Check the password that you provided. We can’t connect to your FTP
Response: 530 Login authentication failed

2) You enabled single product build http://prntscr.com/q3ueag Do you want to build product using the builder or prefer the pre-created layout?

Regards

Hello,

Sorry, I don’t understand you. I have clearly explained the situation. We can’t guarantee compatibility with all the third-party plugins that you use. If you want to use Royal theme then Royal core plugin is required, so find another plugin than Ketchup Shortcodes Pack that is out of date by the way https://wordpress.org/plugins/ketchup-shortcodes-pack/

Regards

Hello,

First of all, provide us with a temporary WP Dashboard and FTP access to your site to check. Also, provide us with screenshot of the option that you use.

Regards

Hello,

Could you, please, describe in more detail your actions step by step to reproduce the issue. We tried to filer products and don’t see any issues https://gyazo.com/f329d75ab52dc96e5f1d41e0751fd182

Regards