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Olga Barlow

Participant

December 13, 2019 at 18:13
Hello,

Add the following code to Custom CSS or child theme style.css

@media only screen and (max-width:480px){ .open-filters-btn { position: fixed; right: 0; top: 120px; background-color: #fff; z-index: 9; padding: 5px; } .open-filters-btn a i { left: 5px; } }

Regards
#226768 Copied In reply to: Move Filter button on the top only for mobile mode
Olga Barlow

Participant

December 13, 2019 at 18:05

Hello,

1) Added. If you want to disable that option you can do this in Single product builder options http://prntscr.com/qaggpa
2) You can use Custom HTML element http://prntscr.com/qaghx2 + http://prntscr.com/qagjq1 if it should be the same for all the products or Use HTML code in the short description field while editing product if you want different info for every product.

Regards

#226766 Copied In reply to: Single Product builder

Olga Barlow

Participant

December 13, 2019 at 17:47

Hello,

Probably it’s possible using child theme. Submit customization request to WPKraken team to get help with this. Or look for additional plugin maybe.

Regards

#226765 Copied In reply to: Add tab on product page (no single product builder)

Olga Barlow

Participant

December 13, 2019 at 17:42

Hello,

Unfortunately, we do not work via TeamViewer. Check the console probably your code generated some js error, check you did not miss any close tag while adding your code. If you want to get help from our team with this you need to move WP to live server or contact us later when you move it because we need access to files, WP frontend and backend. We don’t have mentioned issue while added code on our test installation http://prntscr.com/qag864

Regards

Regards

#226764 Copied In reply to: woocomerce quantities-next-to-add-to-cart-buttons

Olga Barlow

Participant

December 13, 2019 at 17:33

Hello,

Problem caused by Speed Up – Optimize CSS Delivery plugin, if the plugin is enabled we can see error in console http://prntscr.com/qag3i0 So, contact plugin author to fix the issue.

Regards

#226762 Copied In reply to: Product page broken after update!

Olga Barlow

Participant

December 13, 2019 at 17:24

Hello,

Provide us with link to page with the problem and Dashboard and FTP access to your site to check.

Regards

#226759 Copied In reply to: woocomerce quantities-next-to-add-to-cart-buttons

Olga Barlow

Participant

December 13, 2019 at 17:23

Hello,

Every product has option like Custom tab http://prntscr.com/qafy5b Use it to add the unique tab for the product.

Regards

#226758 Copied In reply to: Add tab on product page (no single product builder)

Olga Barlow

Participant

December 13, 2019 at 16:56

Hello,

Did you try to connect to FTP by yourself using that access? Does it work for you?
Because we get the following http://prntscr.com/qafjt9

Regards

#226751 Copied In reply to: Upgrading 2.8 Royal to Current

Olga Barlow

Participant

December 13, 2019 at 16:44

Hello,

Provide us with Dashboard and FTP access to your site, please.

Regards

#226749 Copied In reply to: Images disappear on mobile

Olga Barlow

Participant

December 13, 2019 at 16:14

Hello,

1) Fixed, check now.
2) Theme was updated but XStore core plugin – not http://prntscr.com/qadpco We have updated core plugin.

Regards

#226746 Copied In reply to: Single Product builder

Olga Barlow

Participant

December 13, 2019 at 15:31

Hello,

Tell me what is the main difference for you between demo and design? We are not sure that it takes a lot of time to change the header layout according to demo if you about this. All the other sections on the home page are the same as on the PSD, you just need to add your images. Or I missed something else?

Regards

#226742 Copied In reply to: PSD template

Olga Barlow

Participant

December 13, 2019 at 12:36

Hello,

Try now.

Regards

#226731 Copied In reply to: Theme problems

Olga Barlow

Participant

December 13, 2019 at 12:29

Hello,

Does not work http://prntscr.com/qab4gf

Regards

#226730 Copied In reply to: drop-down filter widget does not work after filter by any other attribute

Olga Barlow

Participant

December 13, 2019 at 12:29

Hello,

Does not work http://prntscr.com/qab4gf

Regards

#226729 Copied In reply to: drop-down filter widget does not work after filter by any other attribute

Olga Barlow

Participant

December 13, 2019 at 12:27

Hello,

When I told that changes were made in version 5.0 and 6.0 I meant changes of the theme styles (CSS files – font-weight, paddings, margins, icon font) and system that creates header (header builder). So there is no way to import old json of header, for example, for the new version of the theme.
Could you tell me what exactly does not suit you in the latest version?

Regards

#226727 Copied In reply to: PSD template

Olga Barlow

Participant

December 13, 2019 at 12:23

Hello,

User that you created does not have permission to check the backend and WPML setting. Please, change the user permissions.

Regards

#226726 Copied In reply to: Translate string to English

Olga Barlow

Participant

December 12, 2019 at 18:57

Hello,

Have you installed all the required plugins? Does your server meet theme requirements?
Could you provide us with WP Dashboard and FTP access to your site to check and help you?

Regards

#226679 Copied In reply to: New Install

Olga Barlow

Participant

December 12, 2019 at 18:52

Hello,

Go to Appearance > Widgets > add the empty Text widget to Right and Left top bar widget area to remove default content.

Regards

#226678 Copied In reply to: Header Product on Mobile
Olga Barlow

Participant

December 12, 2019 at 18:49
Hello,

Replace that custom code by this one

@media only screen and (max-width:480px){ .product { width: 50% !important; } .product-details .add_to_cart_button.btn { max-width: 100%; font-size: 10px; } }

Regards
#226677 Copied In reply to: Product on Mobile
Olga Barlow

Participant

December 12, 2019 at 18:39

Hello,

Do you want to exclude products from that category from displaying in that section? Do I understand you right?

Regards

#226676 Copied In reply to: Delete String Product

Olga Barlow

Participant

December 12, 2019 at 18:29

Hello,

Nope, that PSD is the only one that we have. After improvements of the XStore WP theme in 5.0 and 6.0 versions the design of some elements was changed but we did not update PSD.

Regards

#226674 Copied In reply to: PSD template

Olga Barlow

Participant

December 12, 2019 at 18:17

Hello,

Why do you use the Stretch row option for the menu static block http://prntscr.com/q9yiwh ?
It stretches the row out of the menu columns width that you set in menu settings http://prntscr.com/q9ylq5 . If you use Static block option to show mega menu that option (columns) just limits the mega menu block width.
Watch the video tutorial how to create mega menu using static block https://youtu.be/f07MBdnFPfk

Regards

#226673 Copied In reply to: Menu Issues

Olga Barlow

Participant

December 12, 2019 at 18:00

Hello,

What about FTP? It also does not work. We need FTP host, FTP user, FTP pass. We don’t need cPanel, only FTP.

Regards

#226672 Copied In reply to: drop-down filter widget does not work after filter by any other attribute

Olga Barlow

Participant

December 12, 2019 at 17:58

Hello,

Provide us with Dashboard access to check why it does not work for you.

Regards

#226671 Copied In reply to: Translate string to English

Olga Barlow

Participant

December 12, 2019 at 09:29

Hello,

Your issue with the font and icons font is not related to theme or theme update, it’s related to your server settings and browser blocks the fonts http://prntscr.com/q9pnz5
Contact your hosting provider to fix this issue https://stackoverflow.com/questions/26125030/font-awesome-icons-not-showing-in-chrome-a-maxcdn-related-cross-origin-resource

Regards

#226625 Copied In reply to: Product page broken after update!

Olga Barlow

Participant

December 11, 2019 at 15:44

Hello,

Use string translation http://prntscr.com/q9dn4u

Regards

#226599 Copied In reply to: Translate string to English

Olga Barlow

Participant

December 11, 2019 at 15:24

Hello,

XStore core plugin version is 1.5.4 on your site but XStore theme is 6.2.3 that is not enough, update theme to version 6.2.4 http://prntscr.com/q9d8q9

Regards

#226598 Copied In reply to: Core plugin does not get activated

Olga Barlow

Participant

December 11, 2019 at 14:05

Hello,

If you prefer the ready single product templates and just want to show additional information you can create Static Block with the necessary content and then choose it in the product settings http://prntscr.com/q9bpyg

But if you want to implement exactly the same layout you may try a single product builder. It’s similar to header builder: drag&drop system, number of elements and their settings. The only difference is composing of the product layout: you need to add sections, choose sections width https://gyazo.com/47b07913e319fae007c3ac37c0f70d2e
Then just add the elements you need to sections you need. You can change sections position if you need https://gyazo.com/12ce95abd30c1aff26870f774f1b0421
Use Custom HTML elements to add the additional information for your products from the Static Blocks http://prntscr.com/q9bsoy

Regards

#226590 Copied In reply to: WP Bakery does not display content on refresh page for product page

Olga Barlow

Participant

December 11, 2019 at 12:27

Hello,

It’s not related to theme, it’s WPML option. You need to sync menus if you change it for default language http://prntscr.com/q9a2g3

Regards

#226583 Copied In reply to: Menu Issues in English Version

Olga Barlow

Participant

December 11, 2019 at 12:24

Hello,

Looks that it was some glitch with the product tabs position. We have re-save the position https://gyazo.com/a986db672ac368f88487af09baacffc6 and it works fine http://prntscr.com/q9a0fl

Regards

#226582 Copied In reply to: WP Bakery does not display content on refresh page for product page
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Viewing 19,380 results - 19,351 through 19,380 (of 30,391 total)

Viewing 30 posts - 19,351 through 19,380 (of 30,391 total)

← 1 2 3 … 645 646 647 … 1,012 1,013 1,014 →

Forum Replies Created

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