Images disappear on mobile - by martijntje

This topic has 7 replies, 3 voices, and was last updated 4 years, 6 months ago ago by Olga Barlow

  • Avatar: martijntje
    martijntje
    Participant
    December 4, 2019 at 17:34

    Hello there,

    On phone some images disappear when scrolling. Can you see what is wrong?

    And the mobile menu button is not always responding.

    Best regards,

    Martijn

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 4, 2019 at 19:53

    Hello,

    What mobile device do you use? Do you face problem on the home page or subpages?

    Regards

    Avatar: martijntje
    martijntje
    Participant
    December 5, 2019 at 07:40

    Hi,

    It looks like the issue has solved itself…. a mystery to me. When it happens again I will contact you.

    Can you have a look at the mobile menu button? It isn’t always responding.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2019 at 08:06

    Hello,

    I do not see any problem with the mobile menu button (Samsung, Chrome).
    Please try to clear browser cache and check one more time. What mobile device and browser do you use? Do you face the problem on the home page or subpages?

    Regards

    Avatar: martijntje
    martijntje
    Participant
    December 9, 2019 at 22:37

    The mobile menu button works now.

    The problem with the disappearing image is back. When I scroll down a page and than back all the way to the top the image. disappears. When I scroll down a bit the image is back. It happens on homepage and other pages with image on top. Only happens on mobile – not desktop.

    I am on iPhone X – Chrome

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 10, 2019 at 18:26

    Hello,

    We have passed your issue to our developers. Waiting for their reply. I’ll inform you about their answer.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 13, 2019 at 16:44

    Hello,

    Provide us with Dashboard and FTP access to your site, please.

    Regards

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