Hello,

That code adds to cart without Ajax, that’s why it refreshes the page. If you want to add to cart with Ajax it requires additional customization because we don’t have ready to use solution at this moment. You can submit additional customization request here.

Regards

Hello,

Thank you for choosing our theme. Sorry for some delay in answering.

1) Page speed depends on many factors: theme optimization, number of plugins that you use, images that you use, server settings, CDN etc https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ . Provide us with temporary WP Dashboard access. We’ll check the theme optimization settings to improve the page speed. But keep in mind that we’ll be able to make just a general test and give you general advice. We don’t have advanced site optimization experts because individual site optimization is outside the scope of our support. If you need help with the individual site optimization you may contact our partners who specialized on this – WPKraken team.

2) You need to contact the multivendor plugin about this because this functionality comes from plugin, not from our theme. We are able to help you only with issues related to existing theme settings.

3) It’s possible to remove link for the product image and product title using custom CSS (I could provide it if you need) but to call the Quick view it required additional PHP and JS customization that is not covered by our support http://prntscr.com/syg6p2 , unfortunately, https://themeforest.net/page/item_support_policy You may contact WPKraken team to get help with additional customization.
To change the size of the QV window go to Theme Options > WooCommerce > Shop Elements > Quick view > set the width and height of the QV window and don’t forget to use units, for example 500px.

4) Go to Theme Options > WooCommerce > Shop > Shop page layout > enable Product Added Notification.

Regards

Hello,

Finally we are able to log in to your Dashboard, it’s ok. But when we check the FTP we get authentication error http://prntscr.com/sye8la Probably username or pass is incorrect.
Please, check it and provide us with the correct one.

Regards

Hello,

The problem caused by the following code in the custom CSS area for the desktop http://prntscr.com/sy66qb

p.product-title {
    margin-top: -30px;
}

Regards

Hello,

Sorry for the delay in answering.
If you want to use the template only for the one product then choose condition product and choose the product you want to apply it for http://prntscr.com/sy63ir
Let me know if you need any other help.

We wish you all the best in launching your project!

Regards

Hello,

1) What font size do you want for the product title under the bestsellers? Do you want to change it for this section only or for all the other product too?

2) What font-size do you need for the “Out of stock” label?

3) To change the sale label color and size go to Theme Options > WooCommerce > Shop elements > Sale & Out of stock.

4) Could you, please, provide us with temporary WP Dashboard access to your site and we’ll help you with the import of the baby-shop footer?

Regards

Hello,

Could you, please, make the staging site with the not updated theme there, just a total copy of the production site? Provide us with a temporary WP Dashboard and FTP access to your staging website after that. We’ll help you with theme update. If everything is ok on the staging site then we’ll be able to update production for you.

Regards

Hello,

Because you closed that topic and we can’t answer to the closed topic.
I have checked your site and all the pages are at place, all the widgets are at place, images are ok. Could you tell me what is different on your site than on the demo?

Regards

Hello,

If you need the same custom tab for all the products then use WooCommerce snippet WooCommerce snippet https://docs.woocommerce.com/document/editing-product-data-tabs/#section-5

Take your time. Contact us if you need any other help.

Regards

Hello,

Nope, because it’s for mobile devices. Users can share information from their WhatsApp accounts only.

Regards

Hello,

1) Icons font is blocked because of your server settings http://prntscr.com/sxwg26 Contact your hosting provider to fix this issue.

2) Are you talking about off-canvas type of the add to cart? http://prntscr.com/sxwhw0
Go to Theme Options > Header builder > Cart > choose Off-Canvas type instead of the Drop-down mini cart.
To speed up the site and add to cart process install cache plugin, optimize images ( you can save up to 90% https://gyazo.com/31f00ee141e9ad7d2845b733fe2ea165 ) and reduce the server response time.

Regards

Hello,

1) Tabs could be moved above the product title using WooCommerce actions

remove_action( 'woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 10 );
add_action( 'woocommerce_single_product_summary', 'woocommerce_output_product_data_tabs', 1 );

I have added them to your child theme functions.php. Check your single product now.

2) You can use either custom tab of the product http://prntscr.com/sxvyjq or WooCommerce snippet https://docs.woocommerce.com/document/editing-product-data-tabs/#section-5

Regards

Hello,

1)

Can we show slug instead of the attributes name?

This is how WooCommerce displays attributes, we don’t have additional options for this. But keep in mind that you can add terms directly from the single product page, for example
https://gyazo.com/82cb56571511c546ea5283a68daa2d13

2) I don’t see the mentioned issue http://prntscr.com/sxuvl1 Have you sorted out?

Regards

Hello,

This is a premium plugin, we don’t have access to premium plugins to test them with our theme, so can’t tell you how it works with our theme because did not test.

Regards

Hello,

Glad to hear that. You are welcome.

Regards