I just edited your attribute and re-saved the type of swatches and everything works fine after that.
Regards
Olga Barlow
Participant
June 18, 2020 at 18:28
Hello,
Update with this version import will be done not earlier than after the next 2-3 weeks, unfortunately. Some new elements are required for that version and we are working on the development of these elements.
To enable the mobile panel go to Theme Options > Mobile panel > On and add the necessary element to show there http://prntscr.com/t27ph4
Regards
Olga Barlow
Participant
June 18, 2020 at 18:08
Hello,
Your hosting provider has the server cache http://prntscr.com/t278la
Please, contact your hosting support and ask them about this. You had the issue with those files because these files are out of date files from version lower than 2.3 of the core plugin, the latest version of plugin is 2.3.5, so as you understand it was changed 6 versions ago. Only cache could cause calling such out of date files.
Regards
Olga Barlow
Participant
June 18, 2020 at 17:57
Hello,
Take my apologies for the late reply. Unfortunately, I don’t have good news. To be sure that moving jQuery to footer doesn’t cause any problems requires a lot of recording and we did not find quick solution for this.
XStore has a better background for this and probably developers will be able to add option to move scripts to the footer for the XStore theme. But Legenda – not sure.
Regards
Olga Barlow
Participant
June 18, 2020 at 16:01
Hello,
We have made fixes of the PHP and CSS files. Problem was related to preventing false clicks while the user just clicks on the filter button (before this action opened the filter and after that opened the product that was over the filter). But it seems that the fix of that issue caused the problem with click after the price filtering. So, we improved the code to avoid it.
Fix of this issue will be included in 6.3.6 theme update.
Regards
Olga Barlow
Participant
June 18, 2020 at 15:56
Hello,
We have found a temporary solution. It removed the freezing but did not solve the main reason of the problem. You can continue your work but, please, don’t change access to your accounts. We’ll continue working of fix of the core problem and I’ll inform you once we find a good-working solution.
Regards
Olga Barlow
Participant
June 18, 2020 at 10:31
Hello,
Do you have any server cache or CDN? Because it looks like some kind of server or CDN cache. If you are logged in everything works fine (as a rule cache is disabled for the logged in users) but once you try incognito – nothing works and errors from the old files.
Regards
Olga Barlow
Participant
June 18, 2020 at 09:33
Hello,
Add the below code
@media only screen and (max-width: 992px) {
.mob-full-width-children>* {
width:auto
}
}
Regards
Olga Barlow
Participant
June 18, 2020 at 09:29
Hello,
You are welcome.
We have uploaded the Open Sans bold font used for the menu to custom fonts (XStore > Custom fonts) to load it from your server, not from the google server. Because loading font from google server caused millisecond delay and the mentioned issue with switching from default font to Open Sans.
Regards
Olga Barlow
Participant
June 18, 2020 at 09:25
Hello,
Fixed. Check, please.
Regards
Olga Barlow
Participant
June 17, 2020 at 22:03
Hello,
As I can see theme is installed. Required plugins were missing (Redux and Legenda core), so I have installed them. What demo version did you plan to install? And tell me when did you get that error?
Regards
Olga Barlow
Participant
June 17, 2020 at 21:55
Hello,
Add the following code to move it to bottom of the image
I can’t check your site because of the maintenance mode. Could you, please, provide us with temporary WP Dashboard access to check the issue and help you?
Regards
Olga Barlow
Participant
June 17, 2020 at 21:46
Hello,
There were a lot of JS errors in the console and report about missing file from the core plugin. So I have removed the plugin and just installed it again. And everything works fine after that. Check, please.
Regards
Olga Barlow
Participant
June 17, 2020 at 21:38
Hello,
You are welcome.
1) We have removed logo from the connection block because connection block useful if you want to add 2 or more elements and make space between them within columns width If there is only one element inside then there is no need to use the connection.
2) We have added side paddings for the top header the same as you used for the main one http://prntscr.com/t1o82q
Check now.
Regards
Olga Barlow
Participant
June 17, 2020 at 21:24
Hello,
I have passed your issue to our developers. They will be able to check the problem tomorrow. Sorry for the delay. I’ll inform you once they fix the problem.
Regards
Olga Barlow
Participant
June 17, 2020 at 21:17
Hello,
Check now, please.
Regards
Olga Barlow
Participant
June 17, 2020 at 20:35
Hello,
I suppose it’s possible to implement by additional customization because there is no such option by default. By default, you can just add the crosses products for every product to show it on the cart page https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/#section-2
If you want to tick box and want to get a quote for the additional customization you can submit request here because our basic support does not cover additional customization, unfortunately.
Regards
Olga Barlow
Participant
June 17, 2020 at 20:29
Hello,
In this case, split the image and texts over it and use it as a few separate elements.
Upload main image with girls to row background and add the other images as images elements to your row content. Try something like this if you don’t want to use Rev slider. Anyway, the slider has the optimization settings and lazy loading options, so you can optimize its performance to speed up.
Regards
Olga Barlow
Participant
June 17, 2020 at 20:18
Hello,
Sorry for the delay in answering.
If you check the error it’s completely related to WooCommerce files. Our support is able to help in case error appears in xstore theme files. If you have errors related to default WooCommerce files contact WooCommerce plugin support https://wordpress.org/support/plugin/woocommerce/
Regards
Olga Barlow
Participant
June 17, 2020 at 20:01
Hello,
You are welcome.
We just had some custom CSS for that demo. We have added that custom to your child theme style.css
Regards
Olga Barlow
Participant
June 17, 2020 at 20:00
Hello,
I checked your product and size looks like a button http://prntscr.com/t1mko2 So, provide URL to the product that has the issue and also screenshot for a better understanding of your problem. We do want to help you but if we don’t see and don’t understand the problem we can do nothing.
Regards
Olga Barlow
Participant
June 17, 2020 at 19:42
Hello,
Take my apologies for the delay in answering.
I suppose a problem caused by additional slashes in the shortcode http://prntscr.com/t1m7p3
Check now.
Regards
Olga Barlow
Participant
June 17, 2020 at 19:32
Hello,
1) Plugin styles have opacity for the disabled button http://prntscr.com/t1lsxk to inform the user that he can’t click the button. If you want to make it the same color as the our disabled button add the below code
2) There is a scroll in that area. I have already sent you the video. Do you want to show tabs title in this way http://prntscr.com/t1m2h6 ? Then use below code .wc-tabs.tabs {flex-wrap: wrap;}
3) There is no space to show the second button there.
Regards
Olga Barlow
Participant
June 17, 2020 at 19:03
Hello,
You are welcome!
Ok, thank you. Let’s continue conversation another topic.
1) Choose the cache plugin (W3 Total cache or WP Rocket or any other you like) and use the minify option for the HTML, CSS, JS files. Check the speed results. Try to combine files and check if this speeds up the site in your case. You can always find suggestions about cache plugin settings in the plugin documentation.
2) What is the main page builder on your site: WPBakery or Elementor? Choose one of them and disable another one because every additional plugin slows down the site. So, keep enabled only those plugins that you really use!
3) To find out why our theme calls the FA styles when you disabled the option we need WP Dashboard and FTP access to your site.
Regards
Olga Barlow
Participant
June 17, 2020 at 15:30
Hello,
But in this case you get a lot of empty space below the item that has less text than another higher slide.
