We would be grateful if you could make a copy of the existing site to a subdirectory on your server and allow us to update theme there and compare results. Is there a chance to make such test of your site?
Regards
Olga Barlow
Participant
June 25, 2020 at 16:46
Hello,
Thank you. Could you, please, explain to us step by step your actions before you get the first error and before you get the second error to allow us to reproduce them and to understand what third-party options/plugins you use?
4) It could be related to new modules/options/strings for the translation that we added in the latest updates. For example if you had 16% translated strings from 800 of the total strings but then after the update, the total number of the strings was increased + some of the old strings were removed at all or moved to XStore core plugin then you get 8% after files update.
XStore core plugin you need to translate from scratch. There is no need to translate all of them because these strings include all: backend and frontend and all the notices, backend warnings etc. If you need to translate the only frontend then just look for strings that require translation on the frontend and translate them, for example like cart, registration, etc.
If you finish translation of the frontend texts we would be grateful if you share your translation https://www.8theme.com/forums/xstore-wordpress-support-forum/xstore-translation-files-sharing/ to allow us to include it for other customers.
Regards
Olga Barlow
Participant
June 25, 2020 at 16:17
Hello,
It’s a temporary solution. We are working on a module with Ajax for the choosing products that will fix the issue but it takes a little bit more time than we expected.
Unfortunately, we don’t have any other solutions for you because individual site optimization is outside the scope of our support and we don’t have advanced site optimization experts in our support team. If you need help with the individual site optimization you may contact our partners who specialized in this – WPKraken team.
Unfortunately, we don’t have any other solutions for you because individual site optimization is outside the scope of our support and we don’t have advanced site optimization experts in our support team. If you need help with the individual site optimization you may contact our partners who specialized in this – WPKraken team.
Are you showing the Instagram feeds by hashtag or username?
Regards
Olga Barlow
Participant
June 23, 2020 at 07:55
Hello,
Sorry for the late reply.
Could you, please, provide us with temporary credentials to your FB settings and to your WP Dashboard and FTP? We’ll check why it doesn’t work for you.
Unfortunately, product widget do not have add to cart button by default. You can display Upsell products below the Related products as a slider instead of the widget in the sidebar, then add to cart option could be there.
If you want to have add to cart button for the widget it could be done by the additional customization only.
Regards
Olga Barlow
Participant
June 23, 2020 at 07:40
Hello,
You are welcome.
Regards
Olga Barlow
Participant
June 23, 2020 at 07:40
Hello,
You are welcome. Glad to hear good news. We wish you good sales!
Regards
Olga Barlow
Participant
June 20, 2020 at 23:13
Hello,
The problem with the size guide title for the different templates is fixed. Check now. Sorry for this delay.
To translate the single product layout and create 2 the same templates: one for the NL language http://prntscr.com/t3ij3r and another one (the same layout but translated) for the FR language.
Regards
Olga Barlow
Participant
June 20, 2020 at 13:09
Hello,
I have installed the basic demo content without any issues. Also, if you decide to import any other version you can do this from theme options http://prntscr.com/t3a1zc
If you don’t need the pages from the previous theme you can just remove them and leave only Legenda demo pages.
Take my apologies for the late reply. We have created the mentioned element (Product tabs) and need a few days to test it. I think we’ll be able to upload to you the dev copy of these tabs on Monday-Tuesday after some test if we don’t find any critical issues.
Provide us with WP Dashboard and FTP access to your site to upload the updated archive.
Regards
Olga Barlow
Participant
June 19, 2020 at 23:45
Hello,
Our theme does not have such options. I think you need to post your question on the WooCommerce support forum because synchronization of the products between two sites is related to WooCommerce more than to theme https://wordpress.org/support/plugin/woocommerce/
Probably you will need to use their API.
Regards
Olga Barlow
Participant
June 19, 2020 at 23:40
Hello,
1) Provide us with link to page where you use the revolution slider. On the home page I see the slider element but it’s not the revolution slider. And problem with this element was caused by EWWW Image Optimizer plugin. Once I disabled the plugin images work.
2) Provide us with link where you used shop sidebar. I have checked your shop page but found that you disabled the sidebar there and also added the home page content before the products (not sure why).
Regards
Olga Barlow
Participant
June 19, 2020 at 23:16
Hello,
Did you test the sites speed on the same server with the same plugins installed?
Do you have links of these sites? Could you provide us with access to them to check? Because we don’t get such results while testing.
Regards
Olga Barlow
Participant
June 18, 2020 at 19:17
P.S. If you have more questions that are not related to topic subject please, create the new one to avoid misunderstanding.
Regards
Olga Barlow
Participant
June 18, 2020 at 19:16
Hello,
Go to WooCommerce > Settings > Payments > edit the Paypal method settings.
