Hello,

It seems that some glitch happened during import of the home page. We have re-imported it. Check now. Also, we have updated the Quform plugin. But do you plan to use all the plugins that you installed? We don’t recommend installation and activation plugins just in case. Keep activated only those plugins that you really plan to use, for example if you don’t plan to sell from Amazon then there is no need to keep activated WooZone plugin, if you don’t plan to create subscription products then disable Subscriptio plugin etc. Every additional plugin slows down the site because calls additional CSS and JS, that’s why be attentive what plugins you use.

Regards

Hello,

Please, test if you have the mentioned issue with the default WooCommerce theme – Storefront. Go to Appearance > Themes > install and activate Storefront theme and check the tax calculation. Keep in mind that you may need to re-add widgets to appropriate widget areas after switching back to XStore theme.

Let me know about your test results.

Regards

Hello,

Did you use RAW HTML to add your code?
Can’t tell you why your styles do not work if I don’t see styles itself in combination with the theme, WPBakery and other CSS that you have on your site. So, provide us with link to page where you use that custom code and screenshot how it should be.

Regards

Hello,

Then replace the previous code by the code below

.brands-list .et-isotope-item .title {
    font-family: Muli;
    padding: .86em 0;
    font-size: 1rem;
    text-transform: uppercase;
    line-height: normal;
}
.brands-list .et-isotope-item .work-item {
    padding-bottom: 0;
}
.categories-menu-element .cat-item a {
    border-bottom: none;
}
.categories-menu-element.product-categories {
    padding: 0 15px;
}

Regards

Hello,

Take my apologies for the delay in answering. We need also FTP access to check the issue in more detail.

Meanwhile, you can use the backend editor http://prntscr.com/t9fhuu to change the content of your page till we fix the problem with the Frontend editor.

Regards

Hello,

Unfortunately, we don’t have such options. Only the same way as it shown on our demo https://xstore.8theme.com/product/american-vintage/

Regards

Hello,

@Adrian thank you for your help!

@movileanu check the provided screenshot or watch the video tutorial https://youtu.be/1Nu49dskD1Q

Regards

Hello,

Button fixed. Check, please.
The updated theme version includes a new Instagram API http://prntscr.com/t9exwo .

Regards

Hello,

It’s not the search, it’s filter button. We don’t have option to change that icon, unfortunately.
You may create feature request here https://www.8theme.com/taskboard/ and if it takes a number of likes our developers will add this in the next theme update.

Regards

Hello,

Checked your sites on Mac and don’t see issue
1) https://gyazo.com/b3e20a202e1b1f719ec54b3437ce0d8a
2) https://gyazo.com/bff52113d2d258011d3dcdc803a4e393

Regards

Hello,

1) If you lose translation after the update it means that translation files were placed directly to the plugin/theme directory that always removes during the update.
a) Always do the backup of files and DB before the update.
b) Place translation files to system directory wp-content/languages/themes – for theme translation, wp-content/languages/plugins – for plugins translations.

2) Do you use the custom font or google font for your site? Could you, please, provide me screenshot of the problem with the font?

3) Tell me your actions while you updating our theme and core plugin.

Regards

Hello,

Try to disable third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Let me know about the results. If it does not help then provide us with temporary access to your WP Dashboard and FTP.

Regards

Hello,

Increase width of the connection block https://gyazo.com/5112080f9a99efec33db3a2db7bad254
All the headers include 12 columns layout. You can’t increase a total number of columns. You can just add content to these columns and change elements width. Also, you can use Connection block to display a number of elements inside this block one next to another within some columns.
Watch video tutorial how to work with the header builder https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG

Regards

Hello,

Take our apologies if you faced any inconvenience using our theme. We are sure that all the mentioned issues are not related to our theme but to the third-party plugins that you use for image optimization or for the single product. Could you try to disable all the third-party plugins that do not come bundled with our theme and then enable them one by one to find ou which one is the reason of the problem? Or please, provide us with temporary WP Dashboard access to check it in more detail and help you ASAP.

Regards

Hello,

1) Did you try to disable third-party plugins (especially Clever portfolio plugin) that you use and check if the issue still persists after that?

2) Did you try to enable any other default theme Storefront for example and check if you have the same problem. Because we are sure that mentioned plugin will cause the issue even with the default WooCommerce theme http://prntscr.com/t9cck9 .

Regards