Fonts change and Translation change with updating plugins.

This topic has 5 replies, 3 voices, and was last updated 3 years, 8 months ago ago by John Holden

  • Avatar: Alvaro_Cercos
    Alvaro Cercos
    Participant
    June 30, 2020 at 04:22

    hi guys,

    I don´t get why is the second time that I have a problem with updating some plugins and the translation and fonts changed. I don´t get what could have gone wrong, what configuration I’m making bad, etc.

    Would love some help with this issue.

    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 30, 2020 at 21:48

    Hello,

    1) If you lose translation after the update it means that translation files were placed directly to the plugin/theme directory that always removes during the update.
    a) Always do the backup of files and DB before the update.
    b) Place translation files to system directory wp-content/languages/themes – for theme translation, wp-content/languages/plugins – for plugins translations.

    2) Do you use the custom font or google font for your site? Could you, please, provide me screenshot of the problem with the font?

    3) Tell me your actions while you updating our theme and core plugin.

    Regards

    Avatar: Alvaro_Cercos
    Alvaro Cercos
    Participant
    August 23, 2020 at 22:26

    Hi Olga,

    Im having again problems with the font after updating the theme. Why is this happening again?

    the console says:

    [Intervention] Slow network is detected. See https://www.chromestatus.com/feature/5636954674692096 for more details. Fallback font will be used while loading: https://www.mamasmateas.com/wp-content/uploads/custom-fonts/2020/04/FUTURAB.TTF

    https://prnt.sc/u4m4uj

    What could be going on?

    Thanks again!

    Please contact administrator
    for this information.
    Avatar: Alvaro_Cercos
    Alvaro Cercos
    Participant
    August 23, 2020 at 22:34

    solve! thanks any way

    Avatar: John Holden
    John Holden
    Support staff
    August 24, 2020 at 04:17

    Hi,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,
    Hung PD

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