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Viewing 30 posts - 14,071 through 14,100 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 12, 2020 at 11:58

    Hello,

    Checked your site using Mozilla https://gyazo.com/16ea92423d6203e97d47240a3c2d58e7 and don’t see problems. Could you, please, explain in more detail what exactly is wrong?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 12, 2020 at 11:55

    Hello,

    1) If you have PHP skills you can copy et_woocomerce_mini_cart_footer function (xstore/framework/woo.php) to child theme functions.php and edit it according to your needs. If you need help with this customization then submit request here.

    2) Use translation files of the XStore core plugin to change the Shopping cart text to Basket http://prntscr.com/uxof40 https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    3) Are you talking about this button http://prntscr.com/uxoh3y ? You can edit the color of such buttons via Theme Options > Styling > Light buttons http://prntscr.com/uxogrq there is no need in custom CSS now to change that button.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 12, 2020 at 11:44

    Hello,

    Go to Appearance > Menus > edit it according to your needs https://www.8theme.com/documentation/docs/general-information/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 12, 2020 at 11:43

    Hello,

    1) Go to WooCommerce > Settings > Accounts & Privacy > check Allow customers to create an account on the “My account” page

    2) Use WooCommerce tracking form shortcode to add that form https://docs.woocommerce.com/document/woocommerce-shortcodes/#page-shortcodes

    3) To edit the Newsletter go to Theme Options > Header builder > edit the Newsletter element and add the content according to your needs http://prntscr.com/uxo848 We used the Static Block to show the content https://www.8theme.com/documentation/xstore/support/static-blocks/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 12, 2020 at 11:37

    Hello,

    Go to Appearance > Themes > install and activate the Storefront theme. Test your shipping after that. If you get the same result then contact WooCommerce support https://wordpress.org/support/plugin/woocommerce/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 12, 2020 at 11:36

    Hello,

    Basic theme support does not include the customization service, unfortunately. You can submit customization request here to get help with this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 12, 2020 at 11:34

    Hello,

    Go to your FB settings http://prntscr.com/uxo04t and add the following URL http://shop.ruvik.net/my-account//facebook/int_callback/
    Let me know if you are able to login using FB after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 12, 2020 at 11:31

    Hello,

    You did not provide link to your cPanel, so I can’t check it. The backend log does not have mentioned errors http://prntscr.com/uxnx9j

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 12, 2020 at 11:26

    Hello,

    We don’t have the element for the vendors, ask the vendor plugin author if they have any shortcode to implement things you are looking for.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 12, 2020 at 10:29

    Hello,

    Incorrect http://prntscr.com/uxmiyo

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 10, 2020 at 06:46

    Hello,

    1) Could you make screenshots or video (use Gyazo free tool) of using RAM memory when our theme is activated and when default WooCommerce theme – Storefront – is activated? We need to compare results.

    2) If you use Wishlist and Compare plugins try to disable them and then test the using of the memory.

    Waiting for your results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 9, 2020 at 15:46

    Hello,

    A) Add the following custom to Theme Options > Custom CSS to increase the size of the filter label font

    .price_label {
        font-size: 20px;
    }

    C) Lato font that used on the side does not support your currency I suppose even if I test on the google fonts site http://prntscr.com/uw7sjv . So, go Theme Options > Typography > Contact > choose the font that supports your currency symbol.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 9, 2020 at 15:42

    Hello,

    I checked your site from Android and don’t see any issue with the menu icon click https://gyazo.com/8fbe1bc7f2be74436035bf671ca9de2c

    Also, try to change the menu type to the side instead of fullscreen in the Mobile menu settings and try after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 9, 2020 at 15:03

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 9, 2020 at 15:03

    Hello,

    Could you tell us what exactly do you want to change in that function? Maybe we’ll be able to add some filters in the core plugin. Because unfortunately, we can’t move the mentioned functions to the theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 9, 2020 at 14:40

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 9, 2020 at 14:32

    Hello,

    Test using of the RAM memory now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 9, 2020 at 12:55

    Hello,

    I see. It depends on your PC/browser language. It’s not something in theme or plugin files.
    Check the site on PC with the other language than English and you’ll see.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 9, 2020 at 12:51

    Hello,

    We have made changes in the content-pruct.php file. We’ll include fix in the next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 9, 2020 at 12:42

    Hello,

    Clear the Chrome cache, it looks that styles are missing for you. You can use https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn/RK%3D2/RS%3DzwqaryCReNAACSfd_oYYPpX0_tw-

    Let me know about the results after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 9, 2020 at 12:36

    Hello,

    You can choose the option to crop images or not in Theme Options > WooCommerce > Product Images. If you want to avoid cropping but keep them aligned you can choose No crop in the mentioned settings and add the below code to Theme Options > Custom CSS to limit height:

    .content-product .product-content-image img {
        max-height: 250px;
        width: auto;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 9, 2020 at 12:31

    Hello,

    What browser do you use? What is your browser language? There is not such tooltip by default, I suppose it comes from your browser.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 9, 2020 at 12:24

    Hello,

    We have disabled the swap effect on mobile. Check the products now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 9, 2020 at 12:21

    Hello,

    1) It’s because of the size of your images. Even if you use the negative margin it keeps its height and the header block takes it. I have made some changes to reduce it. Check, please.

    2) Add the below code to custom CSS to fix the images in the sticky header

    .sticky-on .rat-logo {
        max-width: 120px;
        margin-top: 0 !important;
    }
    .sticky-on .main-logo {
        max-width: 80px;
        margin-top: 0 !important;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 9, 2020 at 11:34

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 9, 2020 at 11:12

    Hello,

    Go to Theme Options > WooCommerce > Shop > Empty cart content > translate the content.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 9, 2020 at 11:10

    Hello,

    Problem with the Infinite scroll was caused by the out of date GMAP plugin version. I have updated plugin and it works.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 9, 2020 at 10:48

    Hello,

    You provided FTP access to empty directory http://prntscr.com/uw1878
    Please, check the destination folder of the FTP user, it should go to WP installation directory.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 9, 2020 at 10:06

    Hello,

    Do you want to remove the border and Quick View button on hover?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 9, 2020 at 10:01

    Hello,

    Could you, please, make a video of the issue? I have added the test product, published it and it’s available from mobile http://prntscr.com/uw05j7 So, don’t understand what exactly does not work for you.

    Login link fixed on mobile. Check now.

    I don’t see jQuery error in the Dashboard http://prntscr.com/uw0864
    Provide up to date screenshot of the jQuery error, please. You can use Lightshot screenshot free tool to share the screenshot.

    Regards

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    Viewing 14,100 results - 14,071 through 14,100 (of 30,391 total)
Viewing 30 posts - 14,071 through 14,100 (of 30,391 total)
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