Spam mail Sent after all email to – RoseTyler@8theme.com

This topic has 7 replies, 2 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

  • Avatar: Wogo
    Wogo
    Participant
    October 12, 2020 at 07:42

    Hello Team,
    Whenever my website send mail through SMTP for any transaction or sign up,
    your team sent mail on – RoseTyler@8theme.com
    If totally spam pls confirm how I can fix it and is any mail id there where you guys receiving our mail

    pls check mail –
    https://prnt.sc/uxiuav

    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 12, 2020 at 15:13

    Hello,

    This email does not exist RoseTyler@8theme.com
    Check the site settings and users and change emails to the existing one, replace the demo emails that we used for the demo content creation.

    Regards

    Avatar: Wogo
    Wogo
    Participant
    October 14, 2020 at 07:14

    We dont have any user with this email ID

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 15, 2020 at 10:02

    Hello,

    It’s saved somewhere in your settings if you automatically send email to that address.
    Provide us with WP Dashboard access to check the settings.

    Regards

    Avatar: Wogo
    Wogo
    Participant
    October 26, 2020 at 08:26

    Hello,
    Pls check it

    https://prnt.sc/v6v38n
    http://prnt.sc/v6v3jf

    Even I don’t sell this product.
    Pls fix it..
    My ESP block me coz of this

    Please contact administrator
    for this information.
    Avatar: Wogo
    Wogo
    Participant
    October 26, 2020 at 13:56

    Hello,
    ANy update ?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 27, 2020 at 09:10

    Hello,

    You use this email in the contact form http://prntscr.com/v7oy1u

    Regards

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