Forum Replies Created

Viewing 30 posts - 13,411 through 13,440 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2020 at 15:39

    Hello,

    Yes, you can use the multiple headers option. Watch the video tutorial https://youtu.be/BpeXfzNwkOc

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2020 at 15:37

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2020 at 13:08

    Hello,

    Yes, use the HTML block and xstore icons http://prntscr.com/vd9eyw

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2020 at 12:58

    Hello,

    Add the below code to Theme Options > Custom CSS

    .post-grid .meta-post {
        display: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2020 at 12:56

    Hello,

    Provide us with link to site where you have the issue with the mobile menu.
    Can’t you click the burger icon on mobile or something else?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2020 at 12:52

    Hello,

    1) You can import that slider if you like its layout. Download the Import files archive from the downloads area https://www.8theme.com/downloads Extract archive, find the baby-shop folder and slider.zip inside to import slider.

    3) We plan to create more Elementor versions for the XStore theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2020 at 12:50

    Hello,

    I have passed your issue with the related products to our developers.
    Don’t see a problem with the upsells if you add them http://prntscr.com/vd90lv

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2020 at 12:39

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they fix the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2020 at 12:37

    Hello,

    Contact your hosting provider to fix this. The mentioned question is not related to the theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2020 at 12:33

    Hello,

    Thank you for your topic.
    It’s a known issue and we’ll fix this in the next theme update. Thank you for your understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2020 at 12:32

    Hello,

    1) Use 8themes@gmail.com but please don’t add our email to any newsletters!
    2) Use the Product categories widget and check Show hierarchy http://prntscr.com/vd8l54
    3) This plugin probably won’t work with the custom gallery slider that we use in our theme. If you want to use this plugin you will need to disable our custom gallery slider and use the default one. Is it ok for you? If yes, then we’ll be able to implement this while fixing the issue with the Quick View.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2020 at 12:24

    Hello,

    We moved the language switcher to the HTML block. Check the currency and languages now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 4, 2020 at 08:57

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2020 at 21:24

    Hello,

    Go to WooCommerce > Settings > Products > Inventory > Stock display format http://prntscr.com/vcud1k

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2020 at 21:19

    Hello,

    What’s wrong with the footer there https://gyazo.com/863f826f66b07deb061d6287ef292ce1 ?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2020 at 21:17

    Hello,

    Edit the slider > Slider options > Module admin thumbnail http://prntscr.com/vcu82b

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2020 at 21:15

    Hello,

    Provide us with FTP access to your site and link to the product where you have this error.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2020 at 21:02

    Hello,

    Nope, we have Figma files for the Ecoscooter, Medical02, Coffee, Restaurant versions.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2020 at 19:50

    Hello,

    You can rename the folder but then just update theme manually via FTP https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ .

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2020 at 19:49

    Hello,

    Yes, you can use the plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2020 at 19:48

    Hello,

    1) Fixed.
    2) Add the below custom to Theme Options > Custom CSS to change the hover

    .et_product-block .et-single-buy-now.single_add_to_cart_button.button:hover {
        background-color: #f26423 !important;
        border-color: #f26423;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2020 at 19:38

    Hello,

    Clear the browser and plugin cache and try again. I don’t have the mentioned issue https://gyazo.com/4aa5d0fea9f79a9c6ec1bb8afcc27bf4

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2020 at 19:35

    Hello,

    Go to Theme Options > WooCommerce > Product catalog > set 3 products per row.
    To change the size of the proportions to rectangular instead of squared go to Theme Options > WooCommerce > Product images > choose the crop proportions 3:4 or without crop if you use rectangular images.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2020 at 19:32

    Hello,

    At this moment we don’t plan these versions for the WPBakery unfortunately.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2020 at 19:30

    Hello,

    Provide us with FTP access to your site to check the issue in more detail, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2020 at 18:52

    Hello,

    Edit the column and set the padding-bottom to 0 http://prntscr.com/vcrh4n

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2020 at 18:50

    Hello,

    Provide us with FTP access to your site to check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2020 at 18:48

    Hello,

    Because you set it to Drop-down http://prntscr.com/vcrabn Once I changed it to off-canvas it works http://prntscr.com/vcrdpc

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2020 at 18:40

    Hello,

    Edit the Shipping static block using WPBakery https://www.8theme.com/documentation/xstore/support/static-blocks/ and set the default icon color to grey or black. At this moment it’s set to white.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 3, 2020 at 18:33

    Hello,

    No matter what license you use. You can find the latest version in the Downloads area of your ThemeForest account http://prntscr.com/vcr1zx All the purchases include the latest version. License code is required only to activate theme, not to download the update from your TF account.

    Regards

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    Viewing 13,440 results - 13,411 through 13,440 (of 30,391 total)
Viewing 30 posts - 13,411 through 13,440 (of 30,391 total)
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