Can you please reset my license url for XStore theme? I do not have it actively installed anywhere and i am trying to install it but it is saying it is already active.Site URL: hidden Theme version: 7.1
I have tried to update the theme but it shows the following message,
“An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”
Hi Olga, thank you for your reply. I have tried the method you suggested but it is still not working and cannot be updated.
Read these articles and update the theme and plugins via FTP – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update
Let us know.
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One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.