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Backup thema - by Rodrigo - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

  • Avatar: Rodrigo
    Rodrigo
    Participant
    November 11, 2020 at 00:02

    I have a very important question for my store, in case my woocommerce store happens some serious error in the theme that I use as I only restore the theme without affecting the orders that are made in my store?

    #258935 Copied Theme version: 7.0.2 WooCommerce version: Versão 4.6.0
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 11, 2020 at 19:04

    Hello,

    1) What error did you get? Could you, please, provide us with screenshot of the error for better understanding?

    2) If you don’t want to lose the orders then restore only files, don’t restore the DataBase.

    Regards

    #259028 Copied
    Avatar: Rodrigo
    Rodrigo
    Participant
    November 13, 2020 at 14:53

    I did not get an error, I just want to know the procedure and one day there will be an error in the theme and I will restore only the theme without sharpening the database

    #259395 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 13, 2020 at 16:57

    Hello,

    Oh, I see. Everything depends on the error that you get but in general it’s enough to restore the files of the theme and XStore core plugin.

    Regards

    #259438 Copied
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