How to Remove the Top Slider - by Mark - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 3 years, 3 months ago ago by Olga Barlow

  • Avatar: Mark
    Mark
    Participant
    December 7, 2020 at 15:16

    Hi, I am using WPBakery and removed the slider revolution that has been replaced with a Layerslider’s theme. However, I am unable to remove the default sliders as they remain on the webpage. Also the new Layerslider theme seems to be lagging with the layers being delayed (causing shadows). Do you know how these issues can be fixed? Thanks

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 8, 2020 at 10:00

    Hello,

    Provide some screenshots for better understanding, and temporary wp-admin access so we can take a closer look.
    Use the Lightshot screenshot tool to share screenshots.

    Regards

    Avatar: Mark
    Mark
    Participant
    December 8, 2020 at 11:46

    Hello Rose, what is your email so I can send over the temporary wp-admin access?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 8, 2020 at 15:02

    Hello,

    We don’t have a special email for these purposes. So, use any email at your discretion.
    We just need the username and password.

    Regards

    Avatar: Mark
    Mark
    Participant
    December 9, 2020 at 23:43

    Hello, the link is attached in the private content area.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 10, 2020 at 12:12

    Hello,

    We have removed the Revolution slider from the page headings.
    Contact Layer slider plugin to get help with the layers because the issue appears even with the default theme https://gyazo.com/5567a625d285a07b4ef2f60050ace9d6 so, our theme is not the reason of the problem.

    Regards

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