Currency converter issues and other - by TLSS2020

This topic has 5 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

  • Avatar: TLSS2020
    December 4, 2020 at 21:33

    Hi there,

    1. How will I get the currency plugin wpml to work in the header if I use the furniture theme with Elementor plugin. We have Elementor Pro.

    2. How do we add the google map in the contact us section?
    (Also note that the all department menu stays open even it is set to open on hover)

    3. In our existing electro theme we have a tab dedicated to the specifications. It appears automatically under the variable options in the single products. How can we get this done without a plugin? I see there is a tab at the bottom but there is no tutorial on how to use it. I still cannot get my head around the link to the product pdf created in a download tab but not a product download like music or books. This is just an explanation of the product specs . It will be awesome if we just have the spec in pdf form without having the client click on the link and then download it.
    I see there is a tab section but I do not understand how this works. We are use to having a fixed tab-specifications. How do we add SPECIFICATION TAB, WARRANTY TAB, DELIVERY TAB, DOWNLOAD TAB
    Download tab:

    4. I see there is size drawing in the single product. How do we customize it and how do deactivate it if there is no image with the sizes.

    5. How do we use the video section in the side of the single product. Currently we copy and paste the youtube url in the description field.

    6. How can we create a header banner image on the brands page. Currently we can only add a thumbnail image and I imagine this image will be used as the banner image for the brand also. Do we have to use a plugin to add banner images on pages like shop, cart, checkout and so forth.
    View in your theme:
    View we want:

    As per our view we also need the product logo to appear underneath the product as per our image sample above.

    7. Brand page: we would like all our product logos to appear on a page like the samples below:
    If you click on the brand logo the system takes you to a page with all the products of the this brand
    can you also have the brands appear in a widget

    8. All Department menu
    Even though the ALL DEPARTMENT MENUS is set to appear on hover, it seems to be “fixed” in the position. Also the information on the menu looks not correct
    On the left of the menu there is some information that does not need to be there


    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 5, 2020 at 14:38


    We would be very grateful if you create a few topics if you have a lot of questions. Include 1-4 questions per topic. It helps to avoid misunderstanding. Thank you for your understanding.

    1. As I can see you use the built-in header builder, not the Elementor header builder. So to edit the header content go to Theme Options > Header builder. Add either HTML block with the Currency switcher shortcode (check WPML documentation to find it) or Widget element with the Widget area where you added the Currency switcher widget.

    2. Go to Pages > edit the contacts page using Elementor if you imported the Elementor version and edit the Map element to change location.
    Your site is unavailable to check the issue with the secondary menu.

    3. A) WooCommerce does not have the specifications tab by default . Do you use the third-party plugin to get it? Contact plugin author and find out does it offer any shortcode to display that tab on the single product? Then you’ll be able to use the HTML block element to show it below the variations form.
    B)To disaplay the Downloads link you can use the Size Guide option but instead of the size guide upload the PDF

    Our theme allows to add 3 custom tabs:
    – Global custom tab from Theme Options > WooCommerce > Single product builder > Tabs > 2 custom tabs that will be the same for all the products.
    – Individual custom tab that you can add from Products > edit the product > 8theme Options > Custom tab.
    If you need something more then look for third-party plugins.

    4. What exactly do you want to customize? Don’t add the size guide for your product in the general settings and in the single product settings and it won’t appear on the frontend.

    5. Product video appears in the product gallery as the last item
    6. Do you want to add the brands logos to the sidebar? Go to Appearance > Widgets > add the Brands list widget and choose the display type Image

    On the grid theme displays the only brand name. If you want to display brand image it requires additional customization.

    7. We don’t have such widget for the Elementor page builder, unfortunately. So, you can add such grid using image element with links to brand pages.

    8. A) Provide us with working link to your site + FTP access. We’ll check the issue with the hover effect in more detail.
    B) Go to Appearance > Menus > edit the secondary menu and either remove broken images or add the correct one


    Avatar: TLSS2020
    December 5, 2020 at 15:56

    New login details created

    Please contact administrator
    for this information.
    Avatar: TLSS2020
    December 6, 2020 at 12:28

    I changed the currency to ZAR but still, the dollar appears. I deactivated the currency switcher plugin and also cleared the cache but it is still the same $ and no R

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 8, 2020 at 12:27


    1) Your site is not available
    Could you, please, fix it? Do you have any limits for visiting your site from other countries?
    2) FTP also does not work


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