Forum Replies Created

Viewing 30 posts - 10,501 through 10,530 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 17:34

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 16:54

    Hello,

    Provide us with link to product where you added the table.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 16:04

    Hello,

    I need access to your site in this case.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 16:03

    Hello,

    Provide us with WP Dashboard access to your site to check the issue and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 16:02

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 16:01

    Hello,

    Try now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 16:00

    Hello,

    If you use Elementor then just enable Elementor for the static blocks https://www.8theme.com/documentation/xstore/support/static-blocks/
    And use Elementor to create content of the mega menu and use Elementor Menu list item etc.
    That topic is already answered.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 15:53

    Hello,

    Check the mobile menu now. If everything is ok let me know and we’ll start moving of staging site changes to production site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 15:36

    Hello,

    Check the menu item settings and make sure that you did not add the anchor for your menu items https://prnt.sc/zzlo97
    Use this field only if you create one page menu https://www.8theme.com/documentation/xstore/menu-set-up/one-page-menu/ Don’t use it if you create default menu.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 15:32

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 15:25

    Hello,

    Could you, please, provide us with FTP access to your staging site, please?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 15:21

    Hello,

    We are working on fix of the variable products. So, don’t change access to your site, please. I’ll inform you once we finish.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 15:20

    Hello,

    We’ll include improvement to the next theme update. To fix it on your site upload the single.php file to wp-content/themes/xstore folder with overwriting https://dropmefiles.com/PQv7c

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 15:13

    Hello,

    Go to Loco Translate > Plugins > XStore core plugin > translate the mentioned strings there.
    Reply back with the WP Dashboard access to your site if you translate core plugin but still have the mentioned issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 15:12

    Hello,

    Unfortunately, we don’t have such option in our theme. You can submit additional customization request here to implement this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 15:10

    Hello,

    We don’t have the mentioned issue. It appears on every page without clearing cache https://gyazo.com/9f5aea22fba928fc4b0fdede0cb87093

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 15:08

    Hello,

    Go to Revolution slider > edit the products slider and remove the description layer https://prnt.sc/zzid2n

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 14:44

    Hello,

    I checked the site and don’t see the issue https://prnt.sc/zzfk6s
    Have you sorted out?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 14:43

    Hello,

    Try to remove all the mobile panel items, save changes, reload the customizer. After that re-add the mobile panel items again.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 14:40

    Hello,

    Are you trying to edit the product description or shop page?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 14:32

    Hello,

    Go to Appearance > Menus > edit all the menus according to your needs and remove unnecessary menu items.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 14:21

    Hello,

    Could you, please, give access to plugins for our WP Dashboard user?
    I enabled the variation gallery but don’t see the mentioned warning. Could you also tell me your steps to get that warning?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 14:10

    Hello,

    Could you, please, create new topics for the new issues to avoid misunderstanding?
    We have updated theme and XStore core plugin to the latest versions and don’t see issue with the select options button any more.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 14:05

    Hello,

    We added default Gutenberg styles to child theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 14:04

    Hello,

    1) Everything depends on the things you want to edit. To edit the layout of the shop archive page copy xstore/woocommerce/archive-product.php file to child theme and edit the child theme copy of the file. If you want to edit the product card layout of the shop page copy xstore/woocommerce/content-product.php, xstore/woocommerce/content-product-slider.php
    Don’t edit the parent theme files because you will lose your changes after theme update.

    2) You won’t be able to create exactly the same layout using built-in options but you may try single product builder to create something similar. Provide us with WP Dashboard access to your site and we’ll create an example.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 14:00

    Hello,

    Provide us with the correct WP Dashboard and FTP access and we’ll implement it for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 13:46

    Hello,

    1) Go to Products > Product categories > edit product category and upload the product category thumbnail.

    2) Go to Products > Brands > edit product brand and upload the brands’ thumbnails.

    If you update XStore core plugin you will also need to update theme.
    You have 42 days of the support period. You’ll be able to update support period from your ThemeForest account if you still need our support after 42 days.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 13:31

    Hello,

    Take my apologies for the delay in answering.
    I see that slider looks good. So, do you need any other help from our side?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 13:08

    Hello,

    You did not add the XStore core plugin strings to the string translator. I have added strings. So, just finish translation, for example https://prnt.sc/zz4620

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 18, 2021 at 11:37

    Hello,

    Convert it to jpg https://prnt.sc/zyt8xn
    https://cloudconvert.com/png-to-jpg
    Check it you get better results after that.

    Regards

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    Viewing 10,530 results - 10,501 through 10,530 (of 30,391 total)
Viewing 30 posts - 10,501 through 10,530 (of 30,391 total)
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