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Edit and customize my WordPress - by Hasan

This topic has 13 replies, 5 voices, and was last updated 3 years, 2 months ago ago by John Holden

Hasan

Participant

February 14, 2021 at 05:32

Edit and customize my WordPress

Please, contact administrator
for this information.

#274077 Copied Theme version: 6.3.02.3.0022020

12 Answers

Robert Hall

Support staff

February 14, 2021 at 10:30

Hi

First on all please update your theme package. Follow the documentation .
https://xstore.helpscoutdocs.com/article/63-theme-update

You can edit your website homepage by going to Dashboard > Pages > and click on edit link to edit any page.

As for footer logo issue is concerned kindly send us your website URL so that we will guide you better.

#274114 Copied

Muhammad Zaki

Support staff

February 14, 2021 at 10:37

Hello!

Thanks for getting in touch with us. My name is Muhammad and I will be your support rep.

Can you please share the WordPress admin user details so I can check your customize area issue?

You can edit the logo by navigating to wp-admin>>appearances>>widgets and editing the pre-footer area, for more info please check: https://xstore.helpscoutdocs.com/article/48-widgets-custom-widget-areas

Please let me know if you see any issue or need any help with the logo query, I would love to help you.

Thank you!

#274116 Copied

Hasan

Participant

February 14, 2021 at 11:11

Edit and customize my WordPress

Please contact administrator
for this information.

#274119 Copied

Muhammad Zaki

Support staff

February 14, 2021 at 14:54

Hello!

Can you please share the URL of the website as well so I can log in and check why the changes cannot be made?

Thank you!

#274135 Copied

Hasan

Participant

February 16, 2021 at 18:18

the companies logos at the bottom

Please contact administrator
for this information.

#274632 Copied

Hasan

Participant

February 17, 2021 at 09:57

Need support

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for this information.

#274744 Copied

Hasan

Participant

February 17, 2021 at 09:58

Support needed

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for this information.

#274745 Copied

John Holden

Support staff

February 17, 2021 at 18:58

Hey Hasan,

Sorry for the delay.

John here stepping in for Muhammad. I had a look into your site and it appears that you are using a static block for your footer. To alter the logo, you will hence need to edit that static block and specify your preferred logo. Here is a screencast on this: https://recordit.co/AjB4i74wju.

Let me know if you have any questions.

Best Regards,

John

#274859 Copied

Hasan

Participant

February 18, 2021 at 12:01

Home page issues and them update

Please contact administrator
for this information.

#274985 Copied

Olga Barlow

Support staff

February 18, 2021 at 13:46

Hello,

1) Go to Products > Product categories > edit product category and upload the product category thumbnail.

2) Go to Products > Brands > edit product brand and upload the brands’ thumbnails.

If you update XStore core plugin you will also need to update theme.
You have 42 days of the support period. You’ll be able to update support period from your ThemeForest account if you still need our support after 42 days.

Regards

#275013 Copied

Hasan

Participant

February 19, 2021 at 09:47

Hello,

Please contact administrator
for this information.

#275212 Copied

John Holden

Support staff

February 19, 2021 at 13:02

Hey Hasan,

Thanks for keeping in touch with us.

In this case, I would recommend checking out the doc here on how to update the theme: https://xstore.helpscoutdocs.com/article/63-theme-update
Performing a backup prior to the update is quite vital.

I hope this helps.

Kind Regards

#275255 Copied
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