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Olga Barlow

Participant

March 1, 2021 at 19:41

Hello,

Unfortunately, off-canvas login form does not support autocomplete. So, don’t use it for the accout drop-down or off-canvas.

Regards

#277207 Copied In reply to: login

Olga Barlow

Participant

March 1, 2021 at 19:40

Hello,

On our demo also only title is clickable https://gyazo.com/3d3431ae406c8c3c2c284e7f467c4b3b
I have created an example with such section on your site https://www.eventerashop.gr/masonry-categories-example/

Regards

#277206 Copied In reply to: Categories Masonry

Olga Barlow

Participant

March 1, 2021 at 19:38

Hello,

Thank you for using our theme! But we are not developers of the Multivendor Marketplace Solution for WooCommerce – WC Marketplace plugin. Disable plugin if it causes issues and contact plugin author to fix the error. We are able to help you only in case issue causes by our theme.

Regards

#277205 Copied In reply to: After admin login, I dont see dashboard.

Olga Barlow

Participant

March 1, 2021 at 19:36

Hello,

You are welcome!
Could you please rate the theme here?
https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

Regards

#277204 Copied In reply to: I uploaded the backup of my site, but the home page is broken

Olga Barlow

Participant

March 1, 2021 at 19:23

Hello,

It’s possible. Update theme to version 7.2.5 and use the following settings https://prnt.sc/10amzgp

Regards

#277201 Copied In reply to: prices in catalog mode
Olga Barlow

Participant

March 1, 2021 at 19:21
Hello,

Use the custom code below to change the link color for the product description only (Theme Options > Custom CSS)

.tab-description a { color: #d10124; } .tab-description a:hover { color: #050505; text-decoration:underline; }

Regards
#277200 Copied In reply to: Color of link in Products description
Olga Barlow

Participant

March 1, 2021 at 19:19

Hello,

If you want to change the font-family go to Theme Options > Typography > choose the font you need for your content. Also, go to Theme Options > Header builder > edit menu elements and choose the necessary font in the menus settings.

Regards

#277198 Copied In reply to: Import demo issue

Olga Barlow

Participant

March 1, 2021 at 19:17

Hello,

Ok, sure.

Regards

#277197 Copied In reply to: Registry Problem

Olga Barlow

Participant

March 1, 2021 at 19:16

Hello,

No, I mean that you need to install the default WooCommerce theme Storefront and check if shipping options work ok with the default WooCommerce theme.
Once you check it switch back to XStore child. The only thing that you may get messed up is widgets. So, after switching you probably will need to go to Appearance > Widgets and place widgets to correct widget areas if you face this issue after switching.

Regards

#277196 Copied In reply to: Sipping: collect from shop option

Olga Barlow

Participant

March 1, 2021 at 19:12

Hello,

Problem was caused by the out of date version of the WooCommerce plugin. I have updated it and home page is ok.

Regards

#277195 Copied In reply to: I uploaded the backup of my site, but the home page is broken

Olga Barlow

Participant

March 1, 2021 at 18:33

Hello,

It works according to your settings https://prnt.sc/10aluzj If you changed the paddings for the mobile but don’t see results make sure that you cleared the cache.

Regards

#277191 Copied In reply to: The content on the phone does not detect mobile styles (?)

Olga Barlow

Participant

March 1, 2021 at 18:31

Hello,

Could you, please, provide us with the screenshot of the duplicated products for better understanding? And also temporary WP Dashboard access.

Regards

#277190 Copied In reply to: Catalog product showing more than once

Olga Barlow

Participant

March 1, 2021 at 18:29

Hello,

Could you, please, provide screenshot of the issue? Because I don’t see the problem https://prnt.sc/10alraq

Regards

#277189 Copied In reply to: After the update, the content in the menu aligns to the left instead of center

Olga Barlow

Participant

March 1, 2021 at 18:27

Hello,

Could you, please, provide us with screenshot of the issue? Because I tried filer and it works https://gyazo.com/eda16b2fd5cf6d0ca7769e06d47b1ef8 and your product include the appropriate attribute XXL, for example https://prnt.sc/10alolo and https://prnt.sc/10alq16
So, it filters according to your settings. If you don’t have such size for your product then don’t add the attribute for this product.

Regards

#277187 Copied In reply to: Filters do not work properly

Olga Barlow

Participant

March 1, 2021 at 18:20

Hello,

Glad to hear that. Thank you for the information.

Regards

#277185 Copied In reply to: Cookie notice plugin

Olga Barlow

Participant

March 1, 2021 at 18:20

Hello,

If you plan to use built-in header builder then go to Plugins > disable Header and Footer builder for the Elementor. After that go to Theme Options again.

Regards

#277183 Copied In reply to: license issue

Olga Barlow

Participant

March 1, 2021 at 18:17

Hello,

Go to Appearance > Themes > install and activate Storefront theme. Try the same when the Storefront theme is enabled. Do you have this issue?

Regards

#277181 Copied In reply to: Need some help for website

Olga Barlow

Participant

March 1, 2021 at 18:16

Hello,

1) Don’t use such huge margins or paddings https://prnt.sc/10al175 it causes issues on mobile devices. Use 50% width for the columns with images https://prnt.sc/10al7e7
Check your site now.

2) I don’t see the mentioned issue https://prnt.sc/10alfdn

3) Clear plugin cache once you change the settings of the footer block. Check the social icons now.

Regards

2)

#277180 Copied In reply to: Several footer issues

Olga Barlow

Participant

March 1, 2021 at 17:59

Hello,

Edit custom code and change min-height and top according to your needs.

Regards

#277175 Copied In reply to: Put cookie notice above the banner?

Olga Barlow

Participant

March 1, 2021 at 17:59

Hello,

Edit custom code and change min-height and top according to your needs.

Regards

#277176 Copied In reply to: Put cookie notice above the banner?

Olga Barlow

Participant

March 1, 2021 at 17:57

Hello,

Download this archive https://dropmefiles.com/Lltmf and place files from this archive to wp-content/themes/xstore with overwriting. Clear cache and check the account page again.

Regards

#277174 Copied In reply to: My account page on mobile preview

Olga Barlow

Participant

March 1, 2021 at 17:55

Hello,

Could you, please, clarify: you want to change the back to top button styles or FB chat button styles? Because we are able to help you only with the back to top button. FB chat button is outside the scope of our support.

Regards

#277173 Copied In reply to: Facebook chat question

Olga Barlow

Participant

March 1, 2021 at 17:49

Hello,

Permalinks settings are saved to .htaccess file. If you face blank page issue and it’s fixed after resaving permalinks it means that settings saved to file are reset and you get them back once save settings again.
Once you get the blank shop page did you try to switch to Storefront theme and check is have products there with the Storefront theme before resaving permalinks?

Regards

#277172 Copied In reply to: Blank shop unless I reset permalinks (DAILY)

Olga Barlow

Participant

March 1, 2021 at 17:40

Hello,

Check the My account page now.

Regards

#277171 Copied In reply to: Loading page shows elements not organized

Olga Barlow

Participant

March 1, 2021 at 17:25

Hello,

We can’t reproduce the issue, your categories always look ok for us https://prnt.sc/10ajtvr .
We used the following settings for the element on that demo
a) Choose the type https://prnt.sc/10ajqe9
b) Add the categories you want to show https://prnt.sc/10ajv46
But you added separate elements into every single column as I can see inspecting your layout.

Regards

#277163 Copied In reply to: Categories Masonry
Olga Barlow

Participant

March 1, 2021 at 17:17
Hello,

I replaced the custom code with the code below

#cookie-notice { top: 0px !important; padding-top:0; padding-bottom:0; min-height:120px; display: flex; align-items: center; } .cookies-not-set .template-container { top: 120px; }

Check now, please.

Regards
#277160 Copied In reply to: Put cookie notice above the banner?
Olga Barlow

Participant

March 1, 2021 at 17:05

Hello,

Go to Appearance > Themes > install and activate the Storefront theme. Check if you have this issue when the Storefront theme is activated. Let me know about the results.

Regards

#277158 Copied In reply to: Sipping: collect from shop option

Olga Barlow

Participant

March 1, 2021 at 17:03

Hello,

You need to install this theme in addition, enable the theme and test. If you face the same issue even with the Storefront theme it means that issue is not related to XStore and you need to contact WooCommerce support https://wordpress.org/support/plugin/woocommerce/ to find out why the WooCommerce default settings do not work for you.

Regards

#277157 Copied In reply to: Coupon with Dynamic Pricing e Discount

Olga Barlow

Participant

March 1, 2021 at 16:28

Hello,

Provide us with links to pages with the mentioned issues, please.

Regards

#277154 Copied In reply to: Problems with Armember & Youzify plugins.

Olga Barlow

Participant

March 1, 2021 at 16:21

Hello,

Contact your hosting provider about this issue. Permalinks settings are not related to theme but to default WP settings and to hosting settings.

Regards

#277153 Copied In reply to: Blank shop unless I reset permalinks (DAILY)
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Viewing 10,200 results - 10,171 through 10,200 (of 30,391 total)

Viewing 30 posts - 10,171 through 10,200 (of 30,391 total)

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