Forum Replies Created

Viewing 30 posts - 7,411 through 7,440 (of 30,391 total)
1 2 3 … 247 248 249 … 1,012 1,013 1,014
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 25, 2021 at 10:25

    Hello,

    Provide us with WP Dashboard and FTP access to the site where you have this error. We’ll take a closer look.

    Regards

    #292053 Copied In reply to: Problem with proforma invoice being sent
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 25, 2021 at 10:23

    Hello,

    We are glad to hear that you sorted it out. It’s not related to our theme but to the WooCommerce plugin, anyway, if someone gets the same issue we’ll be able to fix it using your solution. Thanks.

    Regards

    #292052 Copied In reply to: Problem with finalisation of the sale on multisite
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 25, 2021 at 10:21

    Hello,

    Add the below code to Theme Options Custom CSS

    .single-product.postid-3124 .price, .single-product.postid-3124 .cart, 
.single-product.postid-3124 .single_product_div, .single-product.postid-3124 .woocommerce-tabs.tabs {
    display: none;
}

    Regards

    #292051 Copied In reply to: edit single product, not single product page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 25, 2021 at 10:16

    Hello,

    Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

    Regards

    #292050 Copied In reply to: short description on category page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 25, 2021 at 10:15

    Hello,

    You are welcome.
    Fixed. Check again.

    Regards

    #292049 Copied In reply to: Edit “Sold by” avatar
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 25, 2021 at 10:00

    Hello,

    Probably you deleted some theme files. I reuploaded the theme and the site is ok. Check now, please.

    Regards

    #292048 Copied In reply to: Info of how to edit
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 25, 2021 at 09:42

    Hello,

    Could you, please, provide us with access to site where you use our theme?
    Because I don’t see XStore on the provided site.

    Regards

    #292045 Copied In reply to: 3 issues Xstore with Woozone
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 25, 2021 at 09:34

    P.S. Do you have a backup of your site before the update? Could you, please, restore it?

    Regards

    #292044 Copied In reply to: Theme not working post update
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 25, 2021 at 09:16

    Hello,

    We were able to connect to your server from the first message but the permissions were wrong and it’s not our fault. Then you changed something that prevented connection. Now we are able to connect again. I checked your site and see that you use Cloudflare there. It causes errors https://gyazo.com/c651f6d563878ca6d43960bb167572a6 Could you, please, disable CDN till we finish with the update?

    Regards

    #292043 Copied In reply to: Theme not working post update
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 25, 2021 at 09:04

    Hello,

    Images are ok for me https://gyazo.com/85019f7c17b36e903734807557d4bbb0 https://gyazo.com/74dbc9b612e4011c2e74f8164cf1dede
    Instagram was missing because Smash Balloon Instagram Feed
    plugin was disabled https://gyazo.com/d466c0042ef74d8340bfe8287a7c1bc0 I see that you used plugin to display Instagram instead of the built-in element. I enabled plugin and Instagram is there.

    Regards

    #292041 Copied In reply to: issue update theme
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 25, 2021 at 08:57

    Hello,

    Check now. We have added code to your child theme functions.php.

    Regards

    #292040 Copied In reply to: Edit “Sold by” avatar
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 25, 2021 at 08:14

    Hello,

    1) Check the colors now. I have added some custom CSS.
    2) WooCommerce does not have the option to add the purchase price. You can implement it using an additional plugin only.

    Regards

    #292037 Copied In reply to: CSS colors &
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 25, 2021 at 07:58

    Hello,

    Could you, please, provide us with WP Dashboard and FTP access and server error logs? We’ll check and try to help you.

    Regards

    #292034 Copied In reply to: 404 error when saving a page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 24, 2021 at 17:08

    Hello,

    Nope. Besides he told me that he is able to check your site only if uses VPN of USA. So, I suppose you have limits. Contact your hosting provider to clarify it.
    If you need his IP to unblock let me know.

    Regards

    #291985 Copied In reply to: Space between items in carousel
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 24, 2021 at 17:04

    Hello,

    I checked your site and don’t see the issues with the Static Block editing https://gyazo.com/1a20442df1e4f0eba2e9ace1463c55b4
    Or with the Contact page editing https://gyazo.com/3c3fb858e9a005eef4c727db2f971829
    The mentioned error appears if you try to edit archive pages as a rule (like shop page, blog page).

    Regards

    #291984 Copied In reply to: element error
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 24, 2021 at 16:58

    P.S. Provide us with WP Dashboard access to your site if it does not help.
    Provide screenshot of the buttons, elements that lost colors and tell us what colors should be there.

    Regards

    #291982 Copied In reply to: Colors problems after theme update…
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 24, 2021 at 16:56

    Hello,

    Go to Theme Options > resave settings. Check the frontend after that. Let me know if it helps?

    Regards

    #291981 Copied In reply to: Colors problems after theme update…
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 24, 2021 at 16:55

    Hello,

    You are welcome.
    It was theme issue. Isotop script was called for that page but it should not. We made changes in theme files and fix will be included to the theme update.

    Regards

    #291980 Copied In reply to: no products were found
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 24, 2021 at 16:52

    Hello,

    Take our apologies if you faced inconvenience using our theme.

    Regards

    #291978 Copied In reply to: slow store to load
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 24, 2021 at 16:52

    Hello,

    Could you, please, provide us with WP Dashboard access to your site to check and help you?

    Regards

    #291977 Copied In reply to: проблема с открытием меню отделов
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 24, 2021 at 16:51

    Hello,

    You already have it there https://prnt.sc/16m8glo So, don’t understand your issue. Could you, please, explain in more detail?

    Regards

    #291976 Copied In reply to: my account page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 24, 2021 at 16:49

    Hello,

    Do you use Massive Addons plugin? Try to disable it and save page after that. Do you still have the error?

    Regards

    #291974 Copied In reply to: 404 error when saving a page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 24, 2021 at 16:48

    Hello,

    What is the password?

    Regards

    #291973 Copied In reply to: Edit “Sold by” avatar
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 24, 2021 at 16:45

    Hello,

    Refunded.
    Thank you for choosing our XStore for your projects! 🙂

    Regards

    #291971 Copied In reply to: How to access and download XSTORE when in unlimited downloads
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 24, 2021 at 16:33

    Hello,

    It does not matter. Activate versions that you plan to use and report if you find any issues.

    Regards

    #291967 Copied In reply to: Screen Size Error
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 24, 2021 at 16:27

    Hello,

    Check now, please.

    Regards

    #291966 Copied In reply to: issue update theme
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 24, 2021 at 16:05

    Hello,

    So, do you mean that it does not work even with the Storefront theme? In this case, you need to contact WooCommerce support https://wordpress.org/support/plugin/woocommerce/
    We can do nothing if the default option does not work the right way.

    Regards

    #291964 Copied In reply to: Hide out of stock issue
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 24, 2021 at 15:04

    Hello,

    1) What option do yo use to hide out of stock products?
    2) Do you hide out of stock products on the shop page?
    3) Go to Appearance > Themes > install and activate Storefront theme. Check the shop page after that. Do you still have missing products?

    Regards

    #291949 Copied In reply to: Hide out of stock issue
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 24, 2021 at 15:01

    Hello,

    Do you have any limits for the site access and FTP connections? Our support manager from Ukraine and he can’t connect to your site and FTP.

    Regards

    #291947 Copied In reply to: Space between items in carousel
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 24, 2021 at 14:52

    Hello,

    Ok, thank you. What is the directory with your 5a08-d7dab89ca6e9.wptiger.fr WP installation?

    Regards

    #291945 Copied In reply to: issue update theme
  • 1 2 3 … 247 248 249 … 1,012 1,013 1,014
    Viewing 7,440 results - 7,411 through 7,440 (of 30,391 total)
Viewing 30 posts - 7,411 through 7,440 (of 30,391 total)
1 2 3 … 247 248 249 … 1,012 1,013 1,014

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Web Agency – WordPress WooCommerce Theme
lazy-placeholder
Transport – WooCommerce Theme
lazy-placeholder
Marseille 03 – WordPress WooCommerce Theme
lazy-placeholder
Finances – WordPress WooCommerce Theme
lazy-placeholder
Hemp & CDB – WordPress WooCommerce Theme
lazy-placeholder
Medical – WordPress WooCommerce Theme
lazy-placeholder
Dokan Multivendor Marketplace – WordPress WooCommerce Theme
lazy-placeholder
Interior – WordPress WooCommerce Theme
lazy-placeholder
Man Store – WooCommerce Theme
lazy-placeholder
Mobile Store – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.