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No products were found - by info@softwarestudiomdm.it

This topic has 8 replies, 2 voices, and was last updated 2 years, 11 months ago ago by Olga Barlow

info@softwarestudiomdm.it

Participant

June 23, 2021 at 20:05

Hi,
“no products were found”, and the other elements connected to it, overwrite After Products Section or (if I delete After Product Section) Footer section

#291827 Copied Theme version: 7.2.10 WooCommerce version: 5.3.0

7 Answers

Olga Barlow

Support staff

June 23, 2021 at 21:12

Hello,

1) Update theme to latest version (7.2.11) and XStore core to 3.2.11.
2) Explain the issue in more detail because I don’t understand your problem. Provide link to page where you have the problem.

Regards

#291838 Copied

info@softwarestudiomdm.it

Participant

June 23, 2021 at 23:04

You can understand the issue looking at the page linked below

#291845 Copied

Olga Barlow

Support staff

June 24, 2021 at 11:24

Hello,

Got it. Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

Regards

#291895 Copied

info@softwarestudiomdm.it

Participant

June 24, 2021 at 13:05

In Private

Please contact administrator
for this information.

#291919 Copied

Olga Barlow

Support staff

June 24, 2021 at 13:21

Hello,

Never post private information in public areas!!! All the users see your message. Use Private content area to provide access.

Check now.

Regards

#291921 Copied

info@softwarestudiomdm.it

Participant

June 24, 2021 at 16:45

Now it’s ok! Thank you

Please contact administrator
for this information.

#291972 Copied

Olga Barlow

Support staff

June 24, 2021 at 16:55

Hello,

You are welcome.
It was theme issue. Isotop script was called for that page but it should not. We made changes in theme files and fix will be included to the theme update.

Regards

#291980 Copied
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