Hello,
If you updated theme then we don’t need FTP. Check your site now.
Regards
Hello,
If you updated theme then we don’t need FTP. Check your site now.
Regards
Hello,
1) Remove the sidebar-widget class from the code that you used to display brand on the product grid https://prnt.sc/180cji2
2) Are you talking about this padding https://prnt.sc/180co2x ?
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Hello,
Did you follow my instructions:
Go to XStore > Authorization APIs > remove the existing key and generate it again. After that edit your Instagram element and choose the newly added account.
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Hello,
1. Use multiple header option to create headers for the other languages and then edit every header and choose the menu you want to show there https://youtu.be/BpeXfzNwkOc
2.1 Add the below code to child theme style.css
.mobile-menu-content .et_b_header-socials a {
font-size: 130%;
}
.mobile-menu-content .et_b_header-socials {
border-top: 1px solid #dedede;
padding-top: 20px;
}
3. Done https://prnt.sc/17v7fdi
4.
4.1 I don’t see any icon inside and SVG that you used for bg does not exist https://omegathree.com.ua/wp-content/uploads/2021/06/meat.svg
I you add https://omegathree.com.ua/wp-content/uploads/2021/06/meat-white.svg it works. So, check the svgs names.
4.3 Screenshot is not available. Provide screenshot of things that you need to change.
Product is missing and I can’t suggest anything https://prnt.sc/17v9vdv and there are errors in console related to your custom code.
5. Use padding
.content-product {
padding: 20px;
}
6. Image is missing https://prnt.sc/17vaj1m Don’t understand what exactly you want to change.
7. Edit mobile paddings if you use the overlap option for your header https://prnt.sc/17vb1p7
8. Use Loco translate to translate theme, XStore core plugin, WooCommerce plugin and other plugins you have to other languages https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Thank you
Hello,
Something was changed in the FB setting of your account. Go to XStore > Authorization APIs > remove the existing key and generate it again. After that edit your Instagram element and choose the newly added account.
Regards
Hello,
That’s very strange because I don’t see the mentioned issue. Try to check your site from another PC. Do you have the same issue?
Regards
You are welcome.
Regards
Hello,
Edit the row with the texts and set margin-right and margin-left to 0 or 15 px depending on your needs.
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Hello,
If you use Theme Options > WooCommerce > Single product > Tabs > custom tab or single product builder custom tab then content appears the same for all the products. If you edit the custom tab of every single product from WP Dashboard > Products > edit product > Scroll down to 8theme Product options > you’ll get the individual custom tab and it appears only for the product you edit.
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Hello,
Go to Theme Options > Header builder > Mobile menu > Dropdown Opening Action > On.
Check the menu after that.
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Hello,
Do you use cache plugin or CDN? Clear plugin cache in this case and browser cache https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn
Check the footer answer that. It would be good if you could provide us with link to your site to see your issues.
Regards
Hello,
I checked your site and don’t see difference https://gyazo.com/5036a4ee7fa442d33e64d62a1f45551f
Make sure that you did not zoom out the site in another browser.
What browser did you use?
Regards
Hello,
Sorry, don’t understand your question. Are you talking about a promo banner on our site that offers you discount for the subscription?
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Hello,
H1 tag displays product/page title. We don’t have option to change the product h1 tag. You can remove h1 tag for all the products/pages titles from breadcrumbs by additional customization of the breadcrumbs function and then use it in the page/product content.
But we don’t have option to do this for separate products only.
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Hello,
Edit the home page and scroll down to page settings. There is an option Show slider instead of the page heading > set it to none.
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Hello,
1) What about server error logs? Contact your hosting provider to get server error logs for last 2 days for example.
2) WP Dashboard access is incorrect https://prnt.sc/17uv4yd And you did not provide FTP access. We need it to check the issue in more detail.
Please, reply back with all the requested information.
Regards
Hello,
Our theme supports all the SEO plugins. We don’t have recommendations about this. Choose the one that suits your needs most of all.
Regards
Hello,
Could you, please, provide us with FTP access to get a closer look at your issue and help you?
Regards
Hello,
We have only 1 individual tab for products. If you need more than 1 individual tab then look for third-party plugins or submit additional customization request here.
Regards
Hello,
That demo uses this plugin https://wordpress.org/plugins/dc-woocommerce-multi-vendor/
It’s not Dokan.
Regards
Hello,
Sorry, but your question is not very clear for me. You can use PHP functions (default or custom) according to PHP rules. If you need to make customization use the child theme for these purposes https://www.8theme.com/documentation/docs/child-theme/ and don’t make changes in the parent theme files because you will lose them after the theme update.
Regards
Hello,
Provide us with WP Dashboard access to your site. I see a lot of divs in the product description https://prnt.sc/17ut9e6 What’s that? Switch to HTML tab of your product description and remove all the unnecessary tags. Keep default text there.
Regards
Hello,
Go to Theme Options > resave options. Check the frontend after that. If it does not help then provide us with WP Dashboard access.
Regards
Hello,
2) We updated preview image and probably Envato sent you email. We did not release the new version.
3) Because you can update theme in few different ways as described here https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
If you checked the notification once you should get that. Check the spam folder.
If you don’t have notification there then provide us with access to your 8theme account and we’ll check the issue in more detail.
Regards
Hello,
Did not face this plugin on customers’ Dashboards and we did not test our theme with this. Most of all our customers use WPML or Polylang. Anyway, I don’t think that should be any issue.
Regards
Hello,
You imported multiple header. So, go to Theme Options > Header builder > Multiple header > remove home page header.
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Hello,
Great. Thank you. We have sent archives.
Regards
Hello,
Go to Theme Options > Header builder > edit Menu element and disable One page menu option.
Regards
Hello,
Maybe color of the footer was added in the Static block section for the row. Edit footer static block using page builder https://www.8theme.com/documentation/xstore/support/static-blocks/ and check the rows bg.
What other colors can’t you change?
Regards
Hello,
Brand list displays the brands in columns https://prnt.sc/17umas0 using masonry. It means that we display block with all the brands under A, then all the brands under B, C, etc. Once you filter by letter you’ll get the block in column with A brands, B brand etc. This is how that element works.
Regards