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Product slider doesn’t load after lazy load

This topic has 4 replies, 2 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

  • Avatar: Amaurydubois
    Amaurydubois
    Participant
    July 1, 2021 at 07:52

    Hi,

    I have several modules which display a series of product with the Lazy Load function but they do not display in Front Office. We see that it loads but after that it is not displayed.
    While in the back office they take care of …

    Watch the video here: https://youtu.be/Qn18VSClIjE
    Try here: https://maboutique.akcustom.be/alibi-tattoo/

    Elementor 3.2.5

    Thanks

    #292651 Copied Theme version: 3.2.11
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 1, 2021 at 14:07

    Hello,

    1) Provide us with server error logs. I see 500 errors from your server in the console.
    2) Provide us with WP Dashboard and FTP access.

    Regards

    #292694 Copied
    Avatar: Amaurydubois
    Amaurydubois
    Participant
    July 1, 2021 at 14:11

    Hi,

    Here access

    Please contact administrator
    for this information.
    #292696 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 1, 2021 at 15:27

    Hello,

    1) What about server error logs? Contact your hosting provider to get server error logs for last 2 days for example.
    2) WP Dashboard access is incorrect https://prnt.sc/17uv4yd And you did not provide FTP access. We need it to check the issue in more detail.
    Please, reply back with all the requested information.

    Regards

    #292720 Copied
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