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Olga Barlow

Participant

July 5, 2021 at 10:43

Hello,

Edit the Product tabs and Data of the third tab https://prnt.sc/18pn6pm Choose the Products type and order by options to set products you want to show there.

Regards

#293063 Copied In reply to: фильтр товаров

Olga Barlow

Participant

July 5, 2021 at 10:26

Hello,

Provide us with FTP access to your site, please. We need to check the issue in more detail.

Regards

#293060 Copied In reply to: Sales booster doesn’t work

Olga Barlow

Participant

July 5, 2021 at 09:58

Hello,

You made customization in child theme and it could be the reason of the issue. We need to update child theme files check the things you changed there to tell you the reason of the issue. But we need access and ability to flush the CDN cache to apply changes.

Regards

#293057 Copied In reply to: A little help

Olga Barlow

Participant

July 5, 2021 at 09:56

Hello,

Static block widget should be in footer widget area https://prnt.sc/18pcure Check now.

Regards

#293056 Copied In reply to: MY SITE IS BROKEN!! Opening in 2 hours!

Olga Barlow

Participant

July 5, 2021 at 09:33

Hello,

You are welcome.

Regards

#293048 Copied In reply to: off-canvas preview and Stock on variable products

Olga Barlow

Participant

July 5, 2021 at 09:32

Hello,

Our theme does not create .htaccess file because it’s system file, so theme was not the reason of the issue. Contact your hosting provider and ask to remove unnecessary .htaccess files from subfolders of your WP installation. Check if everything works ok after that.

Regards

#293047 Copied In reply to: admin console error
Olga Barlow

Participant

July 5, 2021 at 09:29
Hello,

You are welcome.

4.1 Change image name in your custom to the correct one https://prnt.sc/181hc7o
For example incorrect link https://omegathree.com.ua/wp-content/uploads/2021/06/meat.svg (you don’t have such image in the media, why do you use this link?)
Correct link ttps://omegathree.com.ua/wp-content/uploads/2021/06/meat-white.svg (there is such image in your media)

4.2. It’s very complecated system and I’m not sure that understand how it shoul look and work for the mobile device. Do you have figma mockup for the mobile version of these tabs for better understanding?

4.3. You added custom code to make bg color of the products white

.post-1062, .post-1101, .post-1075, .post-1088 { background-color: white; }

I would recommend you using

.content-product { background-color: #fff; }

to add the bg color for your product card.
Do you want to change the border around the fish and general titles?
Go to Theme Options > WooCommerce > SHop elements > Variation swatches > change the border color for the active tab.

4.4. Never use the line height in the px usnits. For example line-height: 18px, use line-height without uningt, for example 1.3 then your line height will be calculated automatically depending on the font-size and will be 1.3 larger.

4.4. Do you need 2 separate buttons? What the first button should do?

5. Do you need dark space for products https://prnt.sc/187puu8 ?
6. Added custom code to child theme style.css.

Regards
#293042 Copied In reply to: Footer menu color and some links questions
Olga Barlow

Participant

July 3, 2021 at 07:56

Keep in mind that links from your home page go to the production site, so make sure that you checking the correct site before telling about issues or success.

Regards

#292913 Copied In reply to: Theme not working post update

Olga Barlow

Participant

July 3, 2021 at 07:55

Hello,

Check the staging site now. Let me know if you find any issues comparing to the production site.

Regards

#292912 Copied In reply to: Theme not working post update

Olga Barlow

Participant

July 2, 2021 at 15:41

Hello,

We added sidebar widgets to the Filters sidebar https://prnt.sc/181nuij and hid it for the desktop. Check now, please.

Regards

#292880 Copied In reply to: Sidebar on Mobile button

Olga Barlow

Participant

July 2, 2021 at 15:21

Hello,

That content is just demo content. It’s not real switchers. If you want to create multilanguage site you need additional plugins to implement this https://colorlib.com/wp/wordpress-multilingual-plugins/Some of these plugins like WPML, comes with currency switchers.

Regards

#292879 Copied In reply to: Demo is not import properly…

Olga Barlow

Participant

July 2, 2021 at 15:19

Hello,

You are welcome.
We have added custom code to Theme Options > Custom CSS. You can check it.

Regards

#292878 Copied In reply to: Changing font size in header and align text for product category

Olga Barlow

Participant

July 2, 2021 at 15:19

Hello,

Provide us with WP Dashboard and FTP access to your site. We’ll try to implement this with minor customization.

Regards

#292877 Copied In reply to: Product Title

Olga Barlow

Participant

July 2, 2021 at 15:15

Hello,

We did not add the new portfolio styles, we just split the styles of our theme to allow uses to disable modules and do not load unnecessary styles in one style.css.

Regards

#292876 Copied In reply to: edit et-portfolio-style.css

Olga Barlow

Participant

July 2, 2021 at 15:13

Hello,

I found that issue caused by PageSpeed Ninja plugin. Probably it prevents correct working of Elementor plugin scripts that stretch the row. Contact plugin author to fix the issue.

Regards

#292875 Copied In reply to: different layout in browsers

Olga Barlow

Participant

July 2, 2021 at 14:52

Hello,

Check your site now. We have imported demo.

Regards

#292872 Copied In reply to: Max execution time: min (120-180) 60

Olga Barlow

Participant

July 2, 2021 at 14:49

Hello,

Provide us with a video on how it should work with the Storefront theme for better understanding and then provide us with WP Dashboard and FTP access and we’ll check how it works with our theme and fix it if issue is related to our theme.

Regards

#292869 Copied In reply to: Germany, France and Malta Shipping calculation not working

Olga Barlow

Participant

July 2, 2021 at 14:46

Hello,

Provide us with WP Dashboard access and we’ll help you.

Regards

#292867 Copied In reply to: Sidebar on Mobile button

Olga Barlow

Participant

July 2, 2021 at 14:37

Hello,

1) You did not update all the theme files. Some of them were missing and caused js error in customizer. I reuploaded theme folder again.
2) After that I went to XStore > Theme Options > and clicked the save options button https://gyazo.com/c8d683bc954a47659c51df3877b68daa
3) Cleared cache and options are ok.

Regards

#292866 Copied In reply to: issue update theme
Olga Barlow

Participant

July 2, 2021 at 14:30
Hello,

Thank you for using our theme!
Add the below code to child theme functions.php

function etheme_single_product_brands() { if ( etheme_xstore_plugin_notice() ) { return; } global $post; $terms = wp_get_post_terms( $post->ID, 'brand' ); $brand = etheme_get_option( 'brand_title',1 ); if ( count( $terms ) < 1 ) { return; } $_i = 0; ?> <span class="product_brand"> <?php if ( $brand ) { esc_html_e( 'Brand: ', 'xstore' ); } ?> <?php foreach ( $terms as $brand ) : $_i ++; ?> <?php $thumbnail_id = absint( get_term_meta( $brand->term_id, 'thumbnail_id', true ) ); ?> <a href="<?php echo get_term_link( $brand ); ?>"> <?php echo esc_html( $brand->name ); ?> </a> <?php if ( count( $terms ) > $_i ) { echo ", "; } ?> <?php endforeach; ?> </span> <?php }

Regards
#292863 Copied In reply to: Question About Developing A Functionality With Brands
Olga Barlow

Participant

July 2, 2021 at 14:23

Hello,

Custom CSS is ok, you can add it if it works for you. But I don’t see issue with the column height even without this code.

Regards

#292859 Copied In reply to: Problem with Html on Cart page

Olga Barlow

Participant

July 2, 2021 at 14:15

Hello,

We could help you with this if you provide us with FTP access to your site.

Regards

#292857 Copied In reply to: Fake Sale Popup Exit time

Olga Barlow

Participant

July 2, 2021 at 14:10

Hello,

Do you mean that you want to remove your activation for the island*****k to use for another project?

Regards

#292855 Copied In reply to: Reset database and reactivate the theme license on same site….

Olga Barlow

Participant

July 2, 2021 at 14:08

Hello,

1. Mobile header builder does not include the secondary menu element, unfortunately.
4. I got your idea but unfortunately, secondary menu is not available for mobile. But I have created custom widget area and added menu element to that. Then I used the Widget element in the mobile header to show the custom WIdget area. Check your mobile header now.

Regards

#292854 Copied In reply to: Creating custom dropdown menu

Olga Barlow

Participant

July 2, 2021 at 13:56

Hello,

Go to XStore > Plugin installer and add the following to the end of the url
&et_clear_plugins_transient and click enter.
Check if you got update notification after that.
Also, keep in mind that you can always find the latest versions of plugins here https://www.8theme.com/downloads to update them manually.

Regards

#292852 Copied In reply to: The Plugin of File Bird and QForms are not getting Update

Olga Barlow

Participant

July 2, 2021 at 13:51

Hello,

Point is that WooZone plugin uses some filters to update regular price on the grid and to display dropship prive. We contacted plugin developers to find out what filter do they use but to apply it for the QV, search and mini cart. But they do not answer. We can do nothing without their answer. In this case, we could offer you only refund. We are very sorry.

Regards

#292850 Copied In reply to: issues in Xstore theme

Olga Barlow

Participant

July 2, 2021 at 13:47

Hello,

Issue was caused by .htaccess files in every WP directory, for example, https://prnt.sc/1818h0t that prevented using of core WP files.
I don’t know who created these files: your hosting support or your developer but contact that person to find out why he did that.
Besides you need to save the mentioned code in the .htaccess file of your root directory https://prnt.sc/1818nmv

Regards

#292849 Copied In reply to: admin console error

Olga Barlow

Participant

July 2, 2021 at 11:20

Hello,

I don’t have information about this. It would better to contact the author of the tools that you use to check it.

Regards

#292828 Copied In reply to: User-scalable in viewport

Olga Barlow

Participant

July 2, 2021 at 11:12

Hello,

I passed the issue to our developers. We are checking this issue. Thank you for your report.

Regards

#292827 Copied In reply to: Updating xStore theme

Olga Barlow

Participant

July 2, 2021 at 11:11

Hello,

Because it does not work in this way. If you need to make any PHP changes using child theme functions.php. Create shortcodes and then use these shortcodes in the frontend HTML blocks.

Regards

#292826 Copied In reply to: using wp functions on site
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Viewing 7,260 results - 7,231 through 7,260 (of 30,391 total)

Viewing 30 posts - 7,231 through 7,260 (of 30,391 total)

← 1 2 3 … 241 242 243 … 1,012 1,013 1,014 →

Forum Replies Created

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