Forum Replies Created

Viewing 30 posts - 6,481 through 6,510 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 20:14

    Hello,

    Yes, we hid that because there is no place to show both buttons for the mobile sticky panel.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 20:12
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 20:11

    Hello,

    It looks that theme options were not imported. Check now. Also, don’t update WP to version 5.8. Current theme version is not compatible. We’ll release a new update soon.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 20:01

    Hello,

    I don’t see in the studio theme style.css that this is your child theme. It looks like a separate theme. So, do you use XStore or Studio theme?
    Besides, there is no fatal error on your site anymore as I can see.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 19:48

    Hello,

    There should not be the option to add to the cart for such product. Provide us with FTP access to your site to check this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 19:24

    Hello,

    Thank you. I passed the issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 19:13

    Hello,

    Provide us with WP Dashboard to check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 19:10

    Hello,

    Fixed. Try now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 19:09

    Hello,

    I’m using another Android device (Mi8) and it works. It looks the issue is with the iPhone and Samsung note8. We’ll find these devices tomorrow to test and help you. Sorry for this inconvenience. We’ll try to resolve it ASAP.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 18:58

    Hello,

    https://prnt.sc/1e12frh You should have advanced access for the public_profile https://prnt.sc/1e11v15
    Try FB login now.
    You can remove our user from the developers’ list.

    Now add us to developers for the Google login. Use 8themes@gmail.com email.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 18:49

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 18:39

    Hello,

    Great. You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 18:39

    Hello,

    You can hide that image using custom CSS. Provide us with link to that post type from your screenshot.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 18:37

    Hello,

    Provide us with WP Dashboard access. We need to check your settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 18:28

    Hello,

    Issue was caused by your core plugin translation. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 15:58

    Hello,

    Yes, the hover effect changes for all the products. We don’t have option to implement things you are asking (for search and related products only). It’s possible only by additional CSS + PHP customization. You may submit additional customization request here.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 15:55

    Hello,

    I don’t see off-canvas sidebar on your site. Do you have this issue with the off-canvas type or when you resite to mobile and then resize window back?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 15:52

    Hello,

    Many other scripts won’t work because of the Weglot system.
    I tried to explain to you:

    Weglot plugin replaces content after page loading and all the scripts do not work if they do not use the call of “Document” object.
    For example
    $(document).find('.some-class'); // work fine

    $('.some-class'); // doesn't work
    because element
    $('.some-class');
    is already replaced by the plugin scripts.

    We can’t use the “Document” object for all the scripts because it works on the browser side and slows down page speed a lot. Besides WooCommerce plugin scripts for zoom and some other also do not work because of this.

    You may try to contact Weglot support if they have any solution to translate texts without replacing page content after loading.

    We do really want to help but we can’t recode the third-party plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 15:47

    Hello,

    Yes, we tested archives. We’ll remove the plugin once finish.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 15:46

    Hello,

    Go to Theme Options > WooCommerce > Shop > Product style > Show Only Min Price On Variable Products > on.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 15:36

    Hello,

    What exactly can’t you edit https://gyazo.com/c5538630861b3134d37f580b775c2c61 ?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 15:30

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 15:29

    Hello,

    What device do you use? Clear the mobile browser cache or check it in the incognito window. Do you still have the issue? Because I test using mobile device and don’t see the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 15:23

    Hello,

    You can add the below code to Theme Options > Custom CSS to change the info messages

    .dokan-info, .mc4wp-info, .woocommerce-info, .woocommerce-order-overview-wrapper~p {
        background-color: #a5a5a5;
    }

    Use the below code to change the Mailchimp inputs styles

    .footer .et-mailchimp input[type=email], .footer .et-mailchimp input[type=number], .footer .et-mailchimp input[type=password], .footer .et-mailchimp input[type=search], .footer .et-mailchimp input[type=tel], .footer .et-mailchimp input[type=text], .footer .et-mailchimp input[type=url], .footer .et-mailchimp textarea, .footer .et-mailchimp textarea.form-control {
        background-color: #000;
        border-color: #a5a5a55e;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 15:10

    Hello,

    Go to Theme Options > Header builder > Sticky header > change the color according to your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 15:07

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 15:07

    Hello,

    Provide us with WP Dashboard and FTP access to your site to check the issues.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 15:05

    Hello,

    Did you update WP to version 5.8? Downgrade it to the previous version. XStore does not support 5.8. We’ll release the new update compatible with WP 5.8 soon.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 15:01

    Hello,

    Provide us with WP Dashboard and FTP access. We’ll fix the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2021 at 15:00

    Hello,

    What version of the theme do you use?
    Provide us with WP Dashboard access.

    Regards

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    Viewing 6,510 results - 6,481 through 6,510 (of 30,391 total)
Viewing 30 posts - 6,481 through 6,510 (of 30,391 total)
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