Block Widgets Issue - by Mert - on WordPress WooCommerce support

This topic has 13 replies, 3 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

  • Avatar: Mert
    Mert
    Participant
    July 21, 2021 at 12:56

    Hello,

    After updating WordPress to 5.8, widgets are have changed and I’m not able to edit the existing widgets. I need help here immediately.

    Please, contact administrator
    for this information.
    12 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 21, 2021 at 15:36

    Hello,

    What exactly can’t you edit https://gyazo.com/c5538630861b3134d37f580b775c2c61 ?

    Regards

    Avatar: Mert
    Mert
    Participant
    July 22, 2021 at 08:36

    I need to edit the texts inside the widgets. As an example you can try to edit footer column 1. I would like to change the text and add link to text to another page.

    Avatar: Mert
    Mert
    Participant
    July 22, 2021 at 09:14

    All right I figured it out somehow, now it’s fine. I have one more question. Is it possible to add side bar for filtering to another pages. For example can I add side bar to best seller page?

    Avatar: Mert
    Mert
    Participant
    July 22, 2021 at 10:00

    I having another issue in the header, in English header there is something wrong with the social icons. There are several Facebook icons and instagram at top right corner. Can you also help me with this? Thank you.

    Avatar: John Holden
    John Holden
    Support staff
    July 22, 2021 at 16:20

    Hello

    Thank you so much for contacting us!

    Can you please tell me where you want to add sidebar in your website.

    you can manage your website social icon by going to Dashboard > Theme Options > Header Builder > social https://prnt.sc/1edxlsd

    John Holden

    Avatar: Mert
    Mert
    Participant
    July 23, 2021 at 07:42

    Such a disappointing respond after waiting 4.5h…

    Go to header builder and check the header for the English menu. Otherwise you can do it by changing the language of the website to English. In the builder there are only 3 social media but in website it shows 5 of them. You can see it here: https://prnt.sc/1enrawh

    I already told you where do I want to place it. I want to place it to left sidebar like in the shop page and I want to show it in Nowosci, best seller pages. Please read tickets and little bit think before answering the tickets..

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 23, 2021 at 17:28

    Hello,

    Provide us with FTP access to your site, please. We’ll check the issue in more detail.

    Regards

    Avatar: Mert
    Mert
    Participant
    July 23, 2021 at 17:53

    okay

    Please contact administrator
    for this information.
    Avatar: Mert
    Mert
    Participant
    July 26, 2021 at 07:23

    I’M WAITING FOR ALMOST 3 DAYS, CAN SOMEONE PLEASE RESPOND MY TICKETS???????

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 26, 2021 at 10:31

    Hello,

    Apologies for the delay in our reply. We are dealing with a higher volume of support requests due to the new WP version release. Thank you for your patience.

    1) Check the header now. Edit the default header to change the PL version. Edit the EN – default header to change the EN version of your header.

    2) You can manager sidebar position in the page settings https://prnt.sc/1g3kcnc
    But keep in mind that the WooCommerce plugin does not display filter widgets on simple pages. It displays filters on the archive pages only (shop page and product categories).

    Regards

    Avatar: Mert
    Mert
    Participant
    July 26, 2021 at 10:49

    Hello,

    Thank you for fix, Just one question about the sidebar thing, I wanted to do actually, add the filters to sidebar, like filter for price, color, size etc. So It’s not possible?

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 26, 2021 at 10:55

    Hello,

    No, it’s not possible for a simple page.

    Regards

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The issue related to '‘Block Widgets Issue’' has been successfully resolved, and the topic is now closed for further responses

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